I have had the privilege to stay at the Sheraton for a 7nights on a business trip. An extensive traveller with 10 years’ experience of international assignments across the globe in more than 15 countries, I have to say that the excellence in service achieved by the whole team is unrivalled. An unparalleled commitment to helping, pleasing, supporting and addressing customers’ needs from the entire team specially the FB team has made the organisation of a world class event possible.
It is only because of the constant availability and kind attention of this superb team, of its proactivity and adaptability to all situations that the world conference our people were organising has been possible. All stakeholders were extremely grateful to every single staff member starting at reception to services provided over all FB team for their involvement and for giving their very best at all times.
The quality of all staff members and their ability to leverage their capabilities to best interact with customer outstanding and deserves recognition, it shown high training skills and for sure the way they connect to customers drive them to be the best !
I wish to express my deepest gratitude to the managers (service FB manager Mr Matteo Carturan ) and staff members in charge of banquet operation events, general services, foods and beverages. Among them are real stars and the Sheraton is lucky to have them !
At lobby bar the service extremely friendly , Miss Anke with her team deliver us the most wonderful smile we ever had ,,,, thanks for your coffee and assistance !
Thanks for making this assignment an unforgettable experience
Overall , A beautiful hotel, spacious, grand, huge rooms with bath,comfy beds with pillows, fantastic food both dinner and breakfast, a gym to envy most health clubs ,and anything pretty much you could wish for.
Thanks sheraton Frankfurt team for wonderful stay !!!!!
- Official Description (provided by the hotel):
- Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more less
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- Also Known As:
- Sheraton Frankfurt Airport Hotel Frankfurt
- Sheraton Frankfurt Airport Hotel And Conference Center
- Sheraton Frankfurt Hotel
- Frankfurt Sheraton