We had an early flight and stayed here on our way home to San Francisco. It is extremely convenient, right in the airport on the way out to the Bahnhof.
There was a mix-up on our reservation, but it was rectified and we were upgraded to a priority level. The room was lovely, quiet and comfortable. Free wi-fi in the lobby and business center, why not the rooms?
Better communication from the staff was needed. Staff were very polite and smiling, but there are two towers with separate elevators and the restaurants cannot be reached from the first tower, you have to descend to lobby level and go through the passageway over to the second tower for dining.
Dining was a mixed bag. Very expensive and the German menu wasn't all that great. Breakfast buffet was good and well stocked, efficient staff, although we had a more varied buffet in Berlin.More