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“Sheraton Frankfurt - Business”

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Sheraton Frankfurt Airport Hotel & Conference Center
Ranked #38 of 269 Hotels in Frankfurt
Hudson, Wisconsin
Level Contributor
92 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Sheraton Frankfurt - Business”
Reviewed December 29, 2012

The Sheraton Frankfurt Airport was a clean, conveniently located and nicely decorated hotel. The staff was helpful and the restaurants and bars within the complex were well done and had really good food. The proximity to the airport was fantastic and overall was a great experience at this hotel.

Room Tip: inner courtyard rooms are quiet and did not experience any airport traffic noise.
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Huhner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, January 7, 2013
Dear Huhner,

I would like to thank you for your friendly words. We are very happy that you enjoyed your stay. And thank you also for commending our food. Our kitchen team will be highly motivated by your positive feedback.

I hope you have already planned your next trip to Frankfurt. We would be delighted to see you soon again.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Surrey, BC Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 29, 2012

I stay here quite often while in Germany and I recommend anyone needing an overnight transit hotel that this is the one in Frankfurt. I would suggest paying the fee to stay on the club level as the club lounge is not your run of the mill lounge. Apps in evening with a great selection of liquor and beverages. Breakfast is also fantastic with an omelet station. Lounge makes the hotel. Restaurants and lounges are of a high quality also. Prices are high but generally so is Germany.

  • Stayed December 2012, traveled on business
    • Value
    • Location
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    • Rooms
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Helpful?
Thank Drew_the_Shoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, January 4, 2013
Dear Drew_the_Shoe,

Thank you very much for recommending our hotel and especially our Club Lounge. Our Lounge is really an Oasis of peace after a long flight and I am happy you had a relaxing time over there. Thank you for your nice and warm-hearted feedback. We really look forward to seeing you soon again.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
phatdaz
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 28, 2012

Snowed in, in Frankfurt for the day and the Sheraton was right there when we needed it! The reception staff was very very helpful and got rooms for my colleagues and I very quickly with no fuss at all. Even provided the internet information! knowing we were around on business.

The Hotel is wonderful! great staff, the rooms are awesome, following their usual standards. will definitely stay there again if snowed in, or stuck in Frankfurt!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phatdaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, January 3, 2013
Dear phatdaz,

Thank you so much for your warm words. The days around Christmas were a bit crazy. So much snow, so many guests and so little we could do for the people who wanted to go home. We tried our best to make everyone comfortable and I am glad that your stay exceeded your expectations.

The next time you pass through Frankfurt, please make sure to pay us a visit. We would be so happy to see you again.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
116 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed December 27, 2012

Thanks to a delayed flight we got to experience the Sheraton Frankfurt Airport Hotel. I have stayed at many airport hotels and this one certainly delivers.

Check in went quickly - even with all the passengers on the delayed flight arriving at the same time. The room was beautiful, the bed was extremely comfortable, and we had a quiet night with good sleep.

Everyone was friendly. The concierge suggested a trip in to town to visit the Christmas market. It was easy and quick to get there by public transport.

The hotel is well located within the airport. This is a very good alternative if travelling through frankfurt airport.

Thanks to the airline the first day of our holiday was different from what was planned - but a good experience.

  • Stayed December 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank SORCEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, January 3, 2013
Dear SORCEL,

You had an unplanned yet pleasant stay at our hotel. I am glad that your airline arranged your accommodation at our hotel. We are well-equipped for airline passengers who get delayed and have to stay overnight.

I hope you had a fantastic vacation! And I am glad that we could add to your holidays memories by making you feel at home at our hotel. Thanks for sharing your experiences.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
HK
Level Contributor
177 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 16, 2012

I stayed there for a night before I transit back to Asia. My room is all the way behind the building, so far away from the elevator. It is a big room for one but the room is quite old. The bathroom is old. Took a while for the hot water to come out. The only good thing is that there's a water kettle in the room and you can boil hot water for yourself. And no complementary water provided. No free wifi. Took me ten minutes to get into the check in line. Check out was fast in the morning though.

Room Tip: If you don't like to drag your luggage all the way to the end of the building, (the carpet is su...
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, December 17, 2012
Dear P T,

Thank you very much for your feedback on your recent stay at our hotel. It is true – our hotel is rather on the large side with more than 1,000 rooms. The reason why the building is so spread out is that due to our close proximity to the airport we cannot grow upwards but only sideways.

I regret that you did not like your room. My recommendation for you: try one of our new renovated Club or Tower rooms with free access to our Club lounge plus free wi-fi. I am sure these room types will fit your personal needs.

We look forward to seeing you soon again.

Merry Christmas and kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novi Sad, Serbia
Level Contributor
59 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed December 14, 2012

I had to stay here for a day once when my flight got delayed. Although it's a bit pricey, it lives up to Sheraton name and is directly connected to the airport. Staff was very serving, rooms were good, and the breakfast buffet was amazing (my favorite part).

  • Stayed April 2012, traveled solo
    • Value
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    • Cleanliness
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Helpful?
Thank dvnitycker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, December 17, 2012
Dear dvnitycker,

Many thanks for staying at the Sheraton Frankfurt Airport Hotel & Conference Center and summarizing your experiences in your TripAdvisor feedback.

For more than 70 years Sheraton has enjoyed a history as vibrant and spirited as the travelers we welcome. The world has changed, but one thing hasn't - travel is about bringing people together. And we are very happy to be part of the Sheraton family as we really enjoy bringing people together.

We are grateful for your kind words and look very much forward to seeing you again soon.

Happy holidays and best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grimsby, United Kingdom
Level Contributor
112 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 13, 2012

Stayed here for a business conference and have absolutely no complaints about the service or the room. Staff were friendly, letting me check in over 2 hours earlier than normally allowed, as my early morning flight meant I had arrived even before the conference staff had set up! Room was small and looked out over 'bleak' concrete building next door and the motorway, both shrouded in mist / fog the whole visit (which added wonderfully to the sense of gloom!). However, the room was clean and tidy and comfortable - the late night reception buffet and usual late night conference discussions meant I only got to sleep for four hours - but those few hours were undisturbed by the usual hotel type noises. I would have marked the staff, check in/out as very good, but the utilitarian design of the building (bleak car park type frontage) and the motorway / edifice view meant it really felt like I was visiting something much more restrictive than a hotel. And that isn't the hotel team's fault at all.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moorbius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, December 14, 2012
Dear Moorbius,

Many thanks for your feedback! I can imagine that misty and cloudy weather can cause much frustration but as you already mentioned, that`s not our fault. If we could decide, the sun would shine every day!

Anyway, I am happy that you could check-in earlier than our normal check-in time. We never fuss about things like that if we have rooms available.

Best regards and merry Christmas,



Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Property: Sheraton Frankfurt Airport Hotel & Conference Center
Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#28 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Official Description (provided by the hotel):
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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