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Sheraton Frankfurt Airport Hotel & Conference Center
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Reviews (4,321)
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2,461 - 2,466 of 4,321 reviews
Reviewed November 4, 2012

OK, a bit pricey, but if you're in the military, ask about the military discount. 2 minutes walk from the airport, very worth it if you're dropping someone off in the early hours. You pay for the convenience. Staff is friendly at all hours. They care very much for your local entertainment.

  • Stayed: July 2012, traveled with family
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Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded November 7, 2012

Dear Tim M,

Thank you very much for staying at our hotel. We are happy about your report that shows that you enjoyed your stay. I will gladly pass on your comments to my team members. Thank you for your trust in our service.

See you soon! With best regards,



Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2012

We were arriving on a transatlantic flight and had arranged to catch a train from Frankfurt Airport station to Dresden the next day, so we wanted a "no-effort" place to stay for the night. The Sheraton is easy to reach from the airport and airport rail station, and fit the bill. It's an enormous hotel, but surprisingly calm and quiet inside.

After landing and collecting our luggage we arrived at the hotel reception just after 1pm. Check-in took a little while -- lots of people in the queue ahead of us -- but was in the end straightforward. Our room was reasonably large and comfortable, well-appointed like most Sheratons. It was also quiet; we heard no traffic (cars, people or planes) all night.

Our internal clocks were disrupted by the flights, and we didn't really want any proper food, so we went to the supermarket in the basement of the airport to pick up a few supplies (including for breakfast). Apart from that and wanting to sleep, we didn't really feel like doing much!

We had a comfortable night's sleep and checked out the next morning around noon. Check-out was straightforward. All the staff were very pleasant, friendly and helpful.

Are there any down sides? With such a big hotel, check-in and check-out can take a while. I was surprised that there was no digital/fast checkout option. Also, wifi was enormously expensive for what it was (though this is now typical in pricier hotels). Price-wise, we booked in advance so got a reasonable price (though it was still expensive); the walk-up day rate at the hotel is extremely expensive, so do book in advance if you can.

Would we stay again? Certainly, in similar circumstances; there's much to be said about just stumbling out of a plane/train and into your hotel bed! But I'd definitely book in advance if I can.

  • Stayed: September 2012, traveled on business
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Thank pandoras_chocolates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded November 7, 2012

Dear pandoras_chocolates,

Thank you for leaving a comment here on your stay at our hotel. You mention the unbeatable convenience of our location. Our airport hotel is surely the first address for travelers who do not want the hassle of taxis and public transportation.

Booking in advance is always a good idea – thanks for pointing that out!

I hope your next trip to Frankfurt will include a stay at our hotel again.

With best regards,



Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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Reviewed November 3, 2012

We spent two night in this hotel. We choosed Sheraton Frankfurt Airport cause its proximity to the Airport, because we had a lot of suitcases with us (as we had several stops at other cities of Germany). The hotel is just a few steps from the check-in counter. There's also a supermarket close to the hotel-inside the airport- if you'll need something to eat/buy. The hotel is huge, and i think that is a little bit impersonal... The room was big, with a comfortable king size bed but:
- The carpet was not so clean (at some points it was smelling badly)
- The room had not slippers (!) - we need slippers when we pay 190 euros per night!!!

In spite of these disadvantages, the breakfast was perfect! It had almost everything, whatever that you can imagine (even salmon and Prosciutto...), but it could be open/available from very early in the morning (as our flight was at 06:00 a.m.).

  • Stayed: April 2012, traveled as a couple
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1  Thank JohnXos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded November 7, 2012

Dear JohnXos,

Thank you very much for your comment and for taking the time to write about your stay at our hotel.

Our restaurant opens at 06:30 a.m. for breakfast. Before that time guests may enjoy our early bird snack at our Glasshouse lobby café – this service is free of charge for our guests. As a second alternative we offer 24-hour room service.

By the way – slippers are available at our Concierge Department. If you contact them upon your next stay, we will gladly provide you with free slippers.

We look forward to welcome you soon again at the Sheraton Frankfurt Airport Hotel & Conference Center.

Kind regards,



Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

Stayed here for one night on business, arrived about 7.45 pm pm local time, there were 4 people in front of me, 3 staff working the desk, got checked in at 8.07 pm!

Hotel rooms are spacious, well appointed and clean as you would expect for a hotel of this standard.

Visited the gym which is well equipped for an airport hotel gym, not just a couple of token machines.

I chose to go over to the airport for an evening snack as I objected to Euros 21 for a burger and chips in the Sports Bar, again I guess you expect those prices at an airport hotel.

Good selection of hot and cold food at breakfast.

  • Stayed: October 2012, traveled on business
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Thank Peter2507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded November 2, 2012

Dear Peter2507,

Many thanks for staying at the Sheraton Frankfurt Airport Hotel & Conference Center and summarizing your experiences in your TripAdvisor feedback.

May I recommend visiting our Taverne restaurant during your next stay? The popular Taverne offers typical German specialties at reasonable prices in a rustic, cozy atmosphere. You can even watch the chefs prepare your dinner in the show kitchen. It is worth a try!

We look forward to welcoming you again to our hotel in the near future.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2012

No better hotel if you have an early morning flight from frankfurt.
The lines at the Checkin were rather long due to flight cancellation.
The room and the toilet are comfortable for double occupancy.
Being inside the airport is the only speciality and reason to stay here. For that purpose this is very good.
The business center in the lobby and printers being available is a big advantage.

  • Stayed: October 2012, traveled on business
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Thank Mohitoswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this reviewResponded October 29, 2012

Dear Mohitoswal,

Thank you very much for your review here on TripAdvisor.

Our hotel is right in the center of the airport and offers therefore short ways to the terminals (and also train stations). There is actually no hotel closer to the airport terminals and I am happy you could profit from this benefit.

We hope you will soon stop by again.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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