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“Best for short Business Stays”

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Sheraton Frankfurt Airport Hotel & Conference Center
Ranked #40 of 269 Hotels in Frankfurt
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Best for short Business Stays”
Reviewed September 25, 2012

Best stay for short business trip makers. very close to the Airport or rather its in the airport. Facilities within the Hotels are good and everything is available 24/7 as its close to the airport with city mall and food courts available. Access to trains and other transort is also made easy.
The terminal view from the hotel lobby is good.

  • Stayed September 2012, traveled on business
    • Value
    • Location
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Helpful?
1 Thank Wasif a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 26, 2012
Dear Wasif a,

Your input is highly appreciated and I would like to thank you very much for your kindness. I am glad to see that you enjoyed your stay.

I hope you had a safe business trip and will consider us again at your next stay in Frankfurt.

Many thanks and kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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US
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 25, 2012

Not a bad hotel but somewhat utilitarian. It's quite convenient as far as the airport goes but you have to wait for a bus to terminal 2. I found the restaurants OK. There can be lines at check out. We've stayed here a couple of times but are going to try the new Hilton hotel at Frankfurt airport this year.

  • Stayed October 2011, traveled on business
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Helpful?
Thank voyager9Us
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 26, 2012
Dear voyager9Us,

Thank you very much for staying at our hotel and for posting your review here on TripAdvisor.

The location of our hotel could not be better as we are connected by a walkway to Terminal 1. Furthermore, the Skyline connects Terminals 1 and 2 for free in just 2 minutes. Herewith, you can easily reach your departure gate.

Voyager9Us, we would be happy to welcome you soon again at the Sheraton Frankfurt Airport Hotel & Conference Center.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shelby, Michigan
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 24, 2012

The hotel itself was fine, Located in terminal 1, easy bus ride to terminal 2. The rooms standard, nothing out of the ordinary if compareing to USA hotels. The King size bed was nice for our last night before departure. THE RESTAURANT WAS A TOTAL RIP OFF!!! Mediocre food, and astronomical prices. $25.00 hamburger, $7.50 coke...no refills even. (the no refills was typical of Germany but for that money you should get sometting!!.)
Stop at one of the Kiosks before you go into the Hotel, the sandwiches are good and much more reasonalby priced.
The wake up service was SUPER..our cordless room phone was discharged completely and we did not pick up on the wake up call, they came to the door and knocked. We were impressed with that.
Bottom line the hotel was convienient of early morning departure, car drop off etc.,but that is all you got for BIG BUCKS :).

Room Tip: We had a barking dog in the room next to us. I did not recall this being a dog friendly hotel but I...
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  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank gramasherry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 25, 2012
Dear gramasherry,

Thank you very much for staying at our hotel. I appreciate that you summarized your experiences with us. While we certainly cannot offer supermarket prices at our restaurants, there are also many low-priced choices on our menus. We even offer typical German menus at our Taverne restaurant for 10.00 – 14.00 Euros. There really is something for every taste and pocketbook.

We look forward to welcoming you soon again at the Sheraton Frankfurt Airport Hotel & Conference Center.

Kind regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 23, 2012

Stayed at the Sheraton Frankfurt Hotel for one night in September 2012 after a evening arrival from Singapore. The hotel is located within walking distance of the airport. From the arrivals hall to the entry lobby took about 4-5 minutes.
The hotel itelf is satisfactory, and not much more than that. I had to wait about 20 minutes to check in, and saw that two of the staff were trainees. Not appropriate for a peak checkin time.
I also felt the hotel lacked character or that I was genuinely welcome as a guest. I felt more like a sausage in a sausage factory.
The room itself was ok, but small. Apparently I was upgraded to a newly renovated tower room, so I would not like to know what the unrenovated rooms look like.
Breakfast was pretty god, but expensive by international hotel standards. Selection was pretty good.
Checkout was also a wait, so luckily I had allowed myself sufficient time.
Would I stay here again? Probably not, I will investigate hotels like the Hilton etc, although in fairness, the location is very convenient.

Stayed September 2012, traveled on business
Helpful?
Thank 180mis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 25, 2012
Dear 180mis,

Many thanks for staying at the Sheraton Frankfurt Airport Hotel & Conference Center. I hope you had a good journey back home to Australia.

We have a wonderful team at our hotel of committed and dedicated hotel professionals who work hard to make our guests feel at home during their stay. I am sorry to see that we did not convince you of our high service standards.

By the way, compared to other hotels in Frankfurt our rooms are very large. They are furnished with modern amenities, including a large desk to help you work and a comfortable easy chair to sit back and relax in.

We hope to welcome you again and look forward to seeing you.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wigan, United Kingdom
Level Contributor
3 reviews
Reviewed September 20, 2012

Just returned from a 1 night stay at the Sheraton Frankfurt Airport. Can't fault it for convenient location for airport meetings, room service was great and staff all very helpful.
Check-in and check-out took longer than expected but as long as you bear that it mind then it's not a problem.

The one major issue which prompted me to post here was the noise. Check where your room is facing or you could be spending the night listening to what sounds like Brands Hatch just outside your window. A major autobahn runs alongside the hotel and the lorries are powering past all night. I'd read in other reviews that aircraft noise is not a problem, and it wasn't, but the motorway certainly stopped me from getting much sleep!

Room Tip: Avoid rooms facing the autobahn!
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JFF_19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 21, 2012
Dear JFF_19,

Thank you very much for staying at our hotel and posting your review on TripAdvisor.

I live in the hotel myself and have never noticed noise from the autobahn. Actually all our rooms are fully soundproof and I am surprised to read your comment. It would be very helpful if you could contact us together with your room number or full name in order to check the window. Thank you very much!

It would be a great pleasure for us to see you soon again.

Best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pattaya, Thailand
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 18, 2012

I know the Hotel since 1988 when i start my travel career. This Hotel have a lot of renovations behind them and it is always great. In the 90's it had 4 Restaurants and 2 Bars, one was as i remember "Hugo's Bar" and this was great with great beer and Bavarian food. Today the Hotel is one of the best Airport Hotels I have ever been. Great quiet rooms, excellent service and all what you need. The Breakfast is great and the Restaurant Taverne for dinner absolutly a must.
I can only trecommend this Hotel. Great and keep it up..

  • Stayed July 2012, traveled on business
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Helpful?
Thank whywonder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 19, 2012
Dear whywonder,

First of all thank you very much for your loyalty over the last 24 years! We are honored to have such a long-term guest! As you already mentioned we have undergone several huge modernizations over the last couple of years. Thank you very much for showing your appreciation of our efforts.

Your commentary is really motivating for all of us here at the Sheraton Frankfurt Airport Hotel & Conference Center. We hope you will soon book your next stay and we will do our best to make you feel at home again.

Warm wishes,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
78 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 18, 2012

Stayed in the Sheraton for one night during a recent visit to FRA.

Conference facilities are top notch, rooms are standard to below standard. Definitely way below standard if you look at the price - non-corporate rates are as high as 600Euros for a night.

Queues for check-in and check-out are way too long - not great if you're tired or late for a flight.

WIFI is exceptionally expensive. TVs only have news channels - everything else you have to pay for.

Staff was great - but this just can not make up for the high cost of this hotel.

My recommendation will be just to take the train into frankfurt (8Euro all-day ticket) and stay in the city. It easy and takes about 20mins and your options of hotels, restaurants and recreation are infinitely more than at the airport.

Room Tip: Smoking rooms are VERY smokey... choose a non-smoking room if you're anything less than a chain...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quintin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaschaKonter, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review, September 19, 2012
Dear iamquintin,

Thank you very much for your feedback.

Please be kindly aware that your stay was coincided with a big convention at our property and a fair in Frankfurt city. We were indeed highly on demand on this very special time period. In comparison to many other hotels in the Frankfurt region, as a five star property, our rates were indeed quite reasonable to their rates. Outside of fair periods we usually offer discounted room rates.

I appreciate your positive feedback in regards to my staff – they do an amazing job every day and I will gladly forward your comments to them.

Again, thank you for your feedback and best regards,


Sascha Konter
General Manager
Sheraton Frankfurt Airport Hotel & Conference Center
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Property: Sheraton Frankfurt Airport Hotel & Conference Center
Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#28 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Official Description (provided by the hotel):
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton

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