Hotel is outdated. Staff inexperienced, unfriendly and without minimum of customer service. They made a mistake in reservations, the help desk girl (?) argued with us in an unacceptable manner. In the end we got a smoking room on 1st floor. The room is really basic, when I write basic I really, really mean it. 1 bed, 1 table, 1 tv (size of a PC screen), 2 very very used old towels (no hand towel!), two glasses, 1 ashtrey, 1 comforter, 5 hangers and that's it!The hotel is facing a busy road and train rails. Trains run day and night. Breakfast was quite OK, German style with wurst, eggs etc. Quite spooky parking place behind the hotel in the bushes but free. Messe parking within 5 min drive.
- Official Description (provided by the hotel):
- Mr Emmanouil Makras, the manager of the ibis Frankfurt Messe West hotel, would like to welcome you. Discover peace and relaxation at the ibis Hotel Frankfurt Messe West; just what you need after an eventful day in the busy city. Our hotel is located in the west of the city, about 2.5 miles (4 km) from Frankfurt exhibition center. Thanks to excellent transport links, you can reach the city center in just a few minutes. The hotel has 114 air-conditioned rooms with innovative, unique and comfortable beds, plus a conference area for your events. You can park in the indoor or outdoor car park at the hotel. Thanks to good connections to the A5 and A66 highways, the hotel is easy to reach by car. For trips into the city and to the trade fair center, we recommend you take the subway. The nearest station for routes 6 and 7 is just 218 yards from the hotel. ... more less
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