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H4 Hotel Frankfurt-Messe
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Reviews (595)
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Reviewed March 12, 2013

Former Courtyard hotel with refurbished rooms. Unfortunately, the remaining disadvantages of the previous Courtyard have not been tackled : poor elevator capacity and poor breakfast room capacity. The choice and quality ofthe buffet is also not good enough. Same problem for the parking space. Leftovers of roomservice meals of previous night are still waiting for removal outside the next morning at 9 am. Swimming pool at extra charge.

  • Stayed: March 2013, traveled on business
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Thank GilsBerlaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Team, Manager at H4 Hotel Frankfurt-Messe, responded to this reviewResponded March 19, 2013

Dear GilsBerlaar,

Thank you for your stay with us and thank you for your review of our property here on TripAdvisor. It is with regret that we acknowledge the shortfalls you mentioned. We can only envision that the capacity issues in our restaurant might have occured during the peek breakfast hour in combination with some large event either in our hotel or at the Frankfurt Trade Fair. This was certainly not the impression we wanted you to have and please be assured that we are committed to improve our services and facilities constantly.
Unfortunatelly there also seems to have been a miscommunication with regards to our Pool as it is most certainly accessible free of charge to all our hotel residents daily until 11pm.

Dear GilsBerlaar, it would be a pleasure to welcome you back to the RAMADA Hotel Frankfurt Messe one day and to look after you once more to convince you of our ongoinng service commitment.

With best Regards on behalf of the entire Team

Henning Kiebach
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

We stayed here at the end of February for 3 nights, the staff is friendly and welcoming.
This Ramada is a good hotel just that is far from the city centre, to get there you have 2 choices to go by taxi from 20 to 25 Euros depending on the time or by bus and then by SB1.

The only first problem is that this hotel is not couples friendly they only have 2 doubles rooms for couples in each floor (as far as I understood) and in the front desk they told us those were booked so we have to join the 2 beds for our stay.

If you plan to eat there (theres not place to eat near ) .. the prices are not cheap but the quality is good.

  • Stayed: February 2013, traveled as a couple
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1  Thank Gabriela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

If I don't consider the lack of fitness equipment, this is the good value for money hotel, if the price is your priority. The reason why I booked this hotel was that it has a fitness studio.. I was very disappointed to find out that there are no other equipments (bench, weights etc.) other then running belts...and the fitness room is very small...Nevertheless, the rooms are nice and clean, and the stuff is very friendly as well. Restaurant downstairs is quite good, and breakfast as well. Overall its a good value for money....

  • Stayed: February 2013, traveled with friends
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2  Thank Maxximus99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Team, Manager at H4 Hotel Frankfurt-Messe, responded to this reviewResponded March 7, 2013

Dear Maxximus99,

Thank you very much for your stay with us and your favourable review of our property here on tripadvisor. It has been a pleasure to learn that everything but one aspect of your stay was most satisfying and I would like to assure you that your review will certainly be considered when later this year our pool, sauna and fitness area will be undergoing a refurbishment and upgrade. We strive to offer good value and memorable experiences throughout all aspects of our services and facilities and would be happy to welcome you back to the RAMADA Hotel Frankfurt Messe sometime in the future.

With Best Regards on behalf of the entire Team,

Henning Kiebach
General Manager

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Reviewed February 9, 2013 via mobile

Stayed at this hotel as visiting a trade fair close by. Cannot fault the hotel at all. Rooms lovely very clean, very comfy and free wi-fi. Breakfasts excellent, service very good and staff very helpful .

  • Stayed: January 2013
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Thank jennydLancashire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Team, Manager at H4 Hotel Frankfurt-Messe, responded to this reviewResponded February 13, 2013

Dear jennydLancashire,

thank you for your stay with us here at the Ramada Hotel Frankfurt Messe and thank you very much for taking the time to write such a favourable and nice review of our property on tripadvisor. It is a pleasure to learn that you enjoyed your stay and we would be delighted to welcome you back during your next fair visit.

With best regards to the UK on behalf of the entire team,
Henning Kiebach, General Manager

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Reviewed January 18, 2013

First impression was very good - we've got a transfer from airport to the hotel. Location is interesting :) If you'll go by taxi - it's perfect! From 10 to 20 EUR to reach Messe Center and City Center, and it is quite close to airport. But with the public transport.. there is a problem - 2.5 km walking from the hotel there is a train station (DB) - no S-bahn or other.
Hotel is renovated and it's in very good condition now. Staf is friendly, but we had some situation with our studio room serving - there is a cofee and tea facility in the room, but they weren't replaced next two days - we asked in reception in the late evenings (when we were back from the Fair and diners) to solve this, but there was no reaction next days - so there is some problem with the communication between staff. Breakfast was quite rich for 16EUR/person. Also very good to have a pizza to your room
Very good thing they have - swinmming pool and sauna - perfect - on the 12 floor!

  • Stayed: January 2013, traveled on business
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2  Thank Vytas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RAMADA-Team, Manager at H4 Hotel Frankfurt-Messe, responded to this reviewResponded February 13, 2013

Dear Vytas K,
thank you for your recent stay with us here at the Ramada Hotel Frankfurt Messe and thank you very much indeed for taking the time to review our property here on tripadvisor.
Our location is indeed convenient for all motorized traffic due to the closeby motorways A5 and A66 as well as the Frankfurt fair grounds just 5 minutes down the road.
The connection to the Frankfurt public transport network is also guaranteed with the bus line 59 passing the hotel every few minutes with quick connections to the S-Bahn after 4 stops at the Frankfurt Nied train station.
Dear Vytas K, we are sorry about the miscommunication with regards to replenishing the amenities in your room and I would like to assure you that we are constantly committed to improve on all our services.
We would be delighted to welcoming you back over the next fair you attend here in Frankfurt and to look after you here in our hotel once more – maybe even for the Ambiente fair in February already.

With best regards on behalf of the entire team,
Henning Kiebach, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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