We stayed at this hotel from 24th to 29th May 2013. This hotel is only good for its location. Slightly on the outskirt of the CBD, within walking distance to the Botanic Gardens & the Seckenberg Natural Museum. Foods (halal kebabs & a Thai eatery), small grocery shops & self-service laundromat are available a few streets away. There is a hotel restaurant at the lobby, and the staff is helpful and friendly.
However, we were rather unhappy with our room (503). Our traveling party was made up of 2 adults and 1 toddler. The room that we were given had an unsatisfactory bedding - 2 single beds joined together, and a narrow, squeaky sofa bed. We did a lot of road trips and the poor bedding quality affected our rest.
We were very surprised that no fridge and coffee/tea making facilities were available in the room. An electric jug was provided upon several requests. A basic toiletry, i.e. tissue (very important when traveling with a young child) was not given throughout our 5 nights' stay.
Parking has always been a major problem in most big cities. The hotel's parking is currently not available due to some works and one has to be prepared to park many streets away. It is more advisable to take public transport/walk/cycle if moving within the city.
The electric heater was not functioning on the final 2 nights we were there. When asked, the receptionist told us there was some technical problems and it would be fixed as soon as possible.
Overall, this hotel is good if you are a no-fuss traveller and for short stays only. Check with the hotel if the renovating works are still going on (expect noise in the daytime).
- Official Description (provided by the hotel):
- The Novum Hotel Imperial is a modern hotel in the heart of Frankfurt. In the immediate vicinity of the palm-filled gardens, it offers itself as an ideal base for guests who prefer a central location.All rooms are very comfortable and tastefully decorated. Here, discerning guests will feel guaranteed wohl.Die rooms are equipped with free wireless Internet access and are therefore particularly suitable for your business trips to Frankfurt. ... more less
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- Also Known As:
- Best Western Frankfurt
- Frankfurt Best Western