I have been there for 4 nights. The hotel is a normal 3 stars with normal rooms. The breakfast, 7,5 euro, is very poor and waiters do not speak english. I took only one time the breakfast in the hotel, after I realized it was better to take it in some cafe outside.
The gym is poor. a single room 4x4m, 2 equipment. The sauna is not for free (9,5 euro).
The worst thing was the unfair behavior of the owner. I booked through booking.com but I can't reach Fankfurt for the first day due a snow storm (the closed the Frankfurt airport). I warned the hotel on time but they refuse to change my booking (I asked only to postone it of one day) because the said I had to pass through booking.com. I did it but booking.com said that the hotel refused to postpone the booking even if it was free of charge because it was too late, now. That was very unfair. I'll never come back to that hotel.
- Official Description (provided by the hotel):
- The Novum Hotel Imperial is a modern hotel in the heart of Frankfurt. In the immediate vicinity of the palm-filled gardens, it offers itself as an ideal base for guests who prefer a central location.All rooms are very comfortable and tastefully decorated. Here, discerning guests will feel guaranteed wohl.Die rooms are equipped with free wireless Internet access and are therefore particularly suitable for your business trips to Frankfurt. ... more less
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- Also Known As:
- Best Western Frankfurt
- Frankfurt Best Western