We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Good Value”
Review of Hotel Excelsior

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hotel Excelsior
Ranked #63 of 270 Hotels in Frankfurt
Reviewed August 5, 2014

Staid here in July when it was very hot,so the lack of Air con wasn't as welcomed as the free mini Bar or the varied Breakfast. Would stay here again and have no problem recommending others to do likewise.

Room Tip: rooms at the rear of hotel are quieter
  • Stayed: June 2014, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank RupertR_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,528)
There are newer reviews for Hotel Excelsior
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

265 - 271 of 1,528 reviews

Reviewed July 29, 2014

First impression when arriving was that it looked a little tired (just like us after our trip). However the friendly and efficient staff eased our minds when checking in. Travelling with our teenage daughter can be difficult as she is not at ease staying in her own room when travelling in foreign places so we were delighted to have a full sized extra bed set up in our room. Although the hotel is getting long in the tooth the room was clean and beds comfortable. The breakfast spread was terrific with good quality produce and plenty of selection.The main thing lacking was air conditioning which in July is a necessity and as a 4 star hotel was expected. Also the single small lift is inadequate for this size of hotel.The location itself was fantastic whether to go strolling along the river or exploring for historical sites. Plenty of good quality restaurants and cafes were also within easy walking distance. All in all good value for money.

  • Stayed: July 2014, traveled with family
    • Location
    • Rooms
    • Service
2  Thank JR-Rex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2014

If you work on the premise that you get what you pay for, this hotel is a steal,representing outstanding value for money, I won't go over the pluses already mentioned but would also mention the unusual feature of being able to Check in at Noon (we got there at 11.00 and were allowed to go to our room) and a Breakfast sitting from 5-11am ,if on a tight budget I think it is fair to say that it would be possible to eat a very hearty breakfast, returning during the day to snack on Cake, fruit & hot drinks and not spend too much on food, leaving room for the contents of the mini bar later (rude not to). The only negatives? no AC just a fan when we visited and Slooooow small lifts. For my purposes, if there were a chain of these I would stay nowhere else, unless it was for a special occasion when one might like to be a bit of a Snob.

Room Tip: Rooms at the rear are quieter, but do bear in mind that this hotel is located in an Urban setting wi...
  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
2  Thank Doreen252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2014

I have often stayed at the hotels near the rail station in Frankfurt because of the convenience. The service has always been good but the reason I stop booking at the Excelsior is that it's a big hotel with just one elevator which is a problem if you have luggage. The breakfast is good and a good variety.

Room Tip: Try to get a room on a lower floor and ask for a quiet room.
  • Stayed: July 2014, traveled solo
    • Location
    • Sleep Quality
    • Service
Thank B G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2014 via mobile

I stayed here with my sister during our time in Frankfurt, we were not happy, lucky we were only booked for 2 nights. The exterior of the building was very hideous and unimpressive compared to the lovely buildings around. The staff were ok, not overly friendly. The room was terrible, the bed was hard as a rock, I could forgive the outdated interior if the bed was comfortable but it wasn't so we weren't very pleased with the room. In the room there was no air conditioning, only a fan and the room was quite hot so it was very unpleasant. The hotel interior was very outdated and used, it definitely needs a refurbishment. The hotel did have some good inclusions like free WiFi and a free mini bar but we were promised a free daily newspaper which we didn't see and the breakfast was very poor. Overall we did not have a good experience. I believe the hotel is over rated, it is not a 3 star hotel in my opinion. We definitely won't be staying here again.

Stayed: July 2014, traveled with friends
Thank NickieAslanis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2014

We stayed1 night at this hotel after arriving by train from Amsterdam . It is located just outside the station. Whilst it is not the most luxurious it is certainly the best value hotel we stayed at in Europe. Very helpful staff, great customer focus, excellent breakfast included in tariff, ironing room, free snacks and mini bar and a very reasonable tariff. Highly recommend for anyone travelling on a budget.

Room Tip: Just ask the friendly staff, rooms at rear are quieter.
  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Verdo81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2014

We stayed at Hotel Excelsior for 3 days during our recent visit. The rooms are very clean and comfortable. The hotel is next to the main train station, so it is very convenient. They have a free minibar in the room that is great and the breakfast was also great!!

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Yolanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Frankfurt hotels
Innenstadt
Hotel Monopol
Hotel Monopol
#57 of 270 in Frankfurt
583 reviews
Innenstadt
Hotel Europa Life
Hotel Europa Life
#31 of 270 in Frankfurt
261 reviews
Innenstadt
Ibis Frankfurt Centrum
Ibis Frankfurt Centrum
#46 of 270 in Frankfurt
1,882 reviews
Show Prices
Show Prices
Show Prices
Hotel Hamburger Hof
#9 of 270 in Frankfurt
736 reviews
Bahnhofsviertel
Holiday Inn Express Frankfurt City Hauptbahnhof
Innenstadt
Hotel Concorde
Hotel Concorde
#7 of 270 in Frankfurt
789 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Excelsior? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Excelsior

Address: Mannheimer Str. 7 - 9, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#28 Family Hotel in Frankfurt
Price Range: $65 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Priceline, Booking.com, TripOnline SA, Cancelon, Hotwire, Orbitz, getaroom.com, HotelsforEveryone and Evoline ltd so you can book your Hotel Excelsior reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel Frankfurt

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing