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“Pleasure Trip”
Review of Hotel Excelsior

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Hotel Excelsior
Ranked #54 of 269 Hotels in Frankfurt
Foster City, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Pleasure Trip”
Reviewed November 28, 2012

Very good hotel at an excellent location with excellent staff who are very helpfull.
We enjoyed our stay. Breakfast Buffet was exceptionally good.
Excellent service and very clean hotel.
Tour arrangement made by hotel staff was very helpful.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank upma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,480 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Waterloo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 26, 2012

This hotel is literally right across from the Frankfurt main train station. It is very quiet, the rooms are a nice size, and there is a free mini bar! And it's actually free!

The staff are very helpful, and pleasant. The included breakfast was the biggest and best breakfast I've ever had at a hotel.
I don't have anything negative to say about this hotel at all. Thank you for the wonderful stay!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EricaClaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 23, 2012

Hotel Excelsior is very close to the hauptbahnhof and although on a very busy street, noise didn't seem to be a problem as long as the windows and door to the balcony was closed.
The hotel is in a great location with tram stops just outside. Buy a day ticket and ride the trams to see a lot of the city. Hop on and off if something catches your eye - cheaper than the tourist bus. You can also walk quite easily to the old city.
The hotel room was fairly spacious and clean although a bit on the tired side. We had twin beds which were quite small but comfortable.
Breakfast was included and was very good. Lots of food and a wide variety. As well as this, tea / coffee, cake and fruit were available in the lobby all the time. And, there was FREE WiFi and FREE mini-bar.
The only negative was the elevator. It was the worst we have encountered in all our travels. Allow an extra 10 minutes when checking out as it could take you that long for the lift to stop at your floor. I recommend using the stairs except when you have luggage!!
Overall, I would recommend this hotel for its location and value for money.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank funtimes0652
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Jetty, Australia
Level Contributor
108 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed November 22, 2012

We had just 2 nights in Frankfurt and chose the Excelsior because of its proximity to the Hauptbahnhof. Emerging from the Mannheimer exit, the Excelsior was straight in front of us. Excellent speedy check in and the room was spacious and clean, although the corridor smelt a bit smoky. Plenty of nearby restaurants and eateries, while the Hauptbahnhoff across the road has a supermarket and countless fast food places.
A nice touch is a relaxing area in the foyer with refreshments. Coming in from the cold its great to sit down and have a free hot coffee, tea and cake. Also the free mini-bar in your room fridge has beer, orange juice, Pepsi and water – great to have after a long walk. through the city.
Sleeping was good. Comfortable beds with only slight noise from the underground trains at night along with the usual “hotel noises” of flushing toilets, showers in adjoining rooms and the floor above. However they weren’t intrusive.
Breakfast is superb. A massive choice between every imaginable buffet breakfast food. There are too many to mention but far more than you’d expect for the room price.
WiFi was different. Requiring a code and password I called reception. I had to go down to the counter and sign a little paper and was given the information. It’s free, but the method of getting the code was unusual. Internet speed was fast enough.
Negatives: The lift is terribly slow – something to remember if you’re on an upper floor and pushed for time.
In summary: Excellent quality at a very reasonable price.

Room Tip: The lift is very slow
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BL1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chennai, india
Level Contributor
147 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 19, 2012

With easy access to the train network, the location is undeniably the best. All the tour buses, airport trains and buses pick and drop from here. Coming to the hotel facilities, for the first time i have come across a hotel with so much of complimentary stuff. Worth quite a bit. At the price the reservation is done, i think its absolute much more then the value paid for. With all this i didn't find any compromise at any place. Lavish spread of breakfast, charming staff.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankajdaga79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 18, 2012

This hotel has a great location. If you're travelling by train, just cross the street and you're there. If you're flying out, very easy to take train to airport. Hotel itself is more than adequate. Clean room, mini bar with free beer, water and juice. Large breakfast buffet. It is within walking distance to pedestrian street and shopping. Staff at reception desk were very helpful and friendly. We were impressed with the service. Prices are very reasonable.

Stayed October 2012, traveled as a couple
Helpful?
Thank ClaireDanielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
prague
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 13, 2012

In my humble opinion, this is the best 3 star hotel i've ever been to. Everything is included in a very reasonable rate and staff is polite, friendly and helpful. Would totaly recemmend to anyone who is traveling to Frankfurt.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter_Dvorak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Excelsior

Property: Hotel Excelsior
Address: Mannheimer Str. 7 - 9, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#5 Best Value Hotel in Frankfurt
#28 Family Hotel in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Excelsior 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Excelsior Hotel Frankfurt

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