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“Good service and location, poor room standards”

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Ambassador Frankfurt Hotel
Ranked #97 of 268 Hotels in Frankfurt
Adelaide, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good service and location, poor room standards”
3 of 5 bubbles Reviewed December 28, 2013

While the receptionist was very friendly and the location of this is ideal, the room itself is very poor standards. New designs as Ibis Styles however the bedding contained bed bugs!
Breakfast services had been fantastic.

Room Tip: Inspect for bed bugs
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StellaArthur T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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704 reviews from our community

Traveler rating
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    74
    36
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Adelaide, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed December 28, 2013

While the receptionist was very friendly and the location of this is ideal, the room itself is very poor standards. New designs as Ibis Styles however the bedding contained bed bugs!
Breakfast services had been fantastic.

Room Tip: Inspect for bed bugs
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StellaArthur T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Frankfurt hotels

Hong Kong, China
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed December 26, 2013

I was choosing between ibis Styles and another not-too-far-away ibis, but just a little add-on, we can have breakfast and WiFi, and the best of all, even more closer to the Hbf, why not?
Don't expect the room will be spaciously in style, but for me, it's already perfect.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kcgotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Providence, Rhode Island
Level Contributor
77 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed December 17, 2013

We stayed here because it was the best deal we could find for a triple room. Breakfast buffet is decent with good options. Staff was nice. Room had a smell as if the carpets needed to be cleaned. Also, the spare blankets and pillows in the closet smelled quite bad, so they were not used. About 1 block from the station. Wifi was very fast.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phillipsrhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
2 reviews
4 of 5 bubbles Reviewed December 11, 2013

The location is central for getting around. Nice, basic room with extremely fast WiFi. Loved the WiFi. The beds were too soft for me but ok. I was disappointed that Breakfast doesn't start until 7am. I had to ck out at 6am and there wasn't even coffee in the lobby.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Gene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed December 7, 2013

Didn't plan to stay at this nice hotel, but I needed to extend my stay. And because of the last exhibition this year my hotel as well as other options were sold out.

The IBIS Styles is a small hotel near the airport with an inviting lobby and friendly, efficient service.
My room was quite small, but it was newly renovated, clean and had a good bed. The breakfast the next morning was quite a surprise with a large spread of different foods.

The WiFi is included in the room price, is fast and works without any problems. Much better then many 5 star hotels where you have to pay 10 to 15 Euros per day.....

Room Tip: You get stuck in Frankfurt with an exhibition in town and need a place near the main train station a...
See more room tips
  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YanXunLong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Frankfurt Hotel

Property: Ambassador Frankfurt Hotel
Address: Moselstr. 12, 60329 Frankfurt, Hesse, Germany (Formerly Ibis Styles Frankfurt City)
Phone Number:
Location: Germany > Hesse > Frankfurt > Bahnhofsviertel
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #97 of 268 Hotels in Frankfurt
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ambassador Frankfurt Hotel 3.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
All Seasons Frankfurt City Hotel Frankfurt

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