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“Great hotel in a great location”

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Hilton Garden Inn Frankfurt Airport
Ranked #28 of 271 Hotels in Frankfurt
Certificate of Excellence
Reviewed October 27, 2013

This hotel had very comfortable sleep number beds and a large bathroom. Its located inside both the train station and airport. The front desk is very helpful and the restaurant was good. The breakfast buffet was expansive and delicious. Well worth the money!

  • Stayed: October 2013, traveled as a couple
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Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 28, 2013

Dear Rachel J,
thank you so much for taking the time to post your review on TripAdvisor.
I am glad to read that you enjoyed your stay.
We hope you had a safe journey back home and we can´t wait to welcome you back to the Hilton Garden Inn Frankfurt Airport on your next visit to Germany.
With best regards,
N.Syed

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1,242 - 1,248 of 2,617 reviews

Reviewed October 26, 2013

You get the usual Hilton goodies. (including a washcloth) Connected to the airport with a sky bridge very easy access. Rooms were clean, they allowed an early check-in and also offer day rooms for those people who would like a room from 10am-6pm. Rooms are soundproof, no airport noise. Took the train into the city with no fuss, the front desk gave excellent directions. Would stay here again.

Room Tip: Halls are long, if you have trouble walking or a heavy suitcase, ask for something close to the el...
  • Stayed: October 2013, traveled with family
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Thank SDDots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 28, 2013

Dear SDDots,
thank you so much for your kind words about your last stay with us.
Reading the most current reviews about our hotel including yours assures me that we are on the right track.
In case you have a bit more time during your next stay our staff is more than happy to provide you with information on how to explore not only Frankfurt (which you did already) but also
other lovely cities in Germany via the long distance trains that are running right below the hotel.
Thank you again for staying with us and for reviewing us here on Tripadvisor. We would love to be your host again soon.
With kindest regards,
N.Syed

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Reviewed October 24, 2013

Good business hotel by virtue of it's location. 10 minute indoor walk to FRA airport, the Frankfurt Flughafen DB Railway station and numerous shops, coffee shops and restaurants. I would stay here again!

  • Stayed: October 2013, traveled on business
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Thank H B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 25, 2013

Dear H B,
I would like to say THANK YOU for recommending us to fellow travellers and we really appreciate your feedback.
We try to create a break from the stressful experience that travelling can be sometimes.
H B whenever your journeys take you back to Frankfurt we will be here for you and with a bit more time you are able to find out what great starting point our location is, when exploring Germany.
We are looking forward to have you back with us!
Best regards,
N.Syed

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Reviewed October 24, 2013

Arrived here at 10pm after a flight from Edinburgh and as I had a early morning connection decided to stay at Frankfurt Airport. Getting to the hotel can be a little confusing but follow the signs for the DB (Train) station and you can't go wrong. Check in took a little longer than it should have. The rooms are very well appointed with great beds and most importantly they were QUIET!
The hotel is not cheap but it was a cheaper option than the Hilton next door.

  • Stayed: June 2013, traveled solo
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Thank CanadianMoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
N S, Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 25, 2013

Dear CanadianMoose,
thank you very much for the time you took to submit the feedback regarding your recent stay here on TripAdvisor.
As you said before the airport could confuse one sometimes, but following the signs to DB is definitely the right choice.
I am happy that you were able to enjoy the quiet rooms here at the Hilton Garden Inn Frankfurt Airport and managed to get some rest.
We are very much looking forward to welcoming you back on a future visit to Germany.
Best regards,
N.Syed

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Reviewed October 22, 2013

Picked the Hilton Garden Inn over the Hilton as both hotel is adjacent to each other and include WIFI in the room. Even though Hilton Frankfurt Airport hotel is more expensive but WIFI is extra cost.

The Hilton Gardne Inn room has a nice modern feel but do not expect 4 star amenties, you get basic soap and shampoo but toothbrush need to be purchased at the lobby.

The hotel is just above the S-bann train station which get you to Frankfurt city in about 15-20 mins train ride. You can walk to The AIrport Terminal 1 in about 10mins and at the downstair of the hotel on the opposite end, there is a small supermarket where you can get salad and some hot foods. There is also a German Chineses Restaurant which is not bad on top of the Supermarket.

Overall I only paid US$120 per night including breakfast for 2 pax. It is even cheaper than some of the 3 stars hotel that I have stayed in Europe.

I suspect the Garden Inn is a trainning hotel for their staff, as I saw a few of their staffs wearing a trainee badge. If you do not have very high expectation of 4 stars service but like a nice modern room which include WIFI in the room. This is a Good chioce for around 80 Euro. If you need a room for a late flight checkout, you can stay till 6pm for an additional cost of 50% of the previous night rate.

Room Tip: Room window face opoosite building, so you may want to pull the curtains for more privacy as I not s...
  • Stayed: August 2013, traveled with family
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Thank Freqtripbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 24, 2013

Dear Freqtripbug,
Thank you very much for your kind review.
Freqtriobug, the Hilton Garden Inn offers "Neutrogena" amenities, this is the #1 dermatologist-recommended skincare brand, please refer to their corporate website and you will note that this certainly is not a "basic" product. Indeed in the focused-service Hilton Garden Inn hotel we do not provide serveral services you might be used to in full-service hotels, like bellboys and around the clock room service. Additional amenities, like toothbrushes for example, can be bought in the mini-market located in the lobby of our hotel.
Thank you for highlighting the excellent value of our hotel, this is indeed exceptional. I would recommend anyone booking the Hilton Garden Inn Frankfurt Airport to use our HGI website, as we promise that you will not find any better rate elsewhere, this is guaranteed. In additional you can start earning airmiles and points with our worldwide HHonors guest loyalty program, where you can earn stays at over 4.000 participating hotels!
Freqtripbug, we do hope to welcome you back to Hilton Garden Inn Frankfurt Airport, please make your reservation as early as possible in advance so that you will again be able to get such a great rate!
Warm regards,
Ch. Muller

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Reviewed October 22, 2013

We stayed here for one night before our flight back to New Zealand.
What a fabulous modern clean hotel
Check in/out was easy, staff very friendly
Very easy to get to from the train stop.
Great restaurants within the complex.
Certainly a great find.

  • Stayed: September 2013, traveled as a couple
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Thank NewZealandKiwiBird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 24, 2013

Dear NewZealandKiwiBird,
Thank your very much to "the other side of the globe" for your "excellent hotel" rating regarding your recent stay at Hilton Garden Inn Frankfurt Airport!
I am glad that you also discovered our hotel and we certainly look forward to your return visit!
Warm regards,
Ch. Muller

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Reviewed October 21, 2013

We stayed here on our way home from a 7-day Mediterranean cruise. Wow ... what a beautiful hotel inside a beautiful airport! I hadn't been to the Frankfurt Airport since my days as a flight attendant. This hotel is a definite keeper. The rate was @$160 euros for two adults and a child (15 years old), compared to the Hilton and Sheraton (both at the airport) which wanted to charge us over 300 euros per night!

The hotel could not have been more convenient. We got off the flight and walked to the hotel through the terminal (about a 10 minute walk). The hotel itself is in terminal 1. Along the way we passed lots of beautiful shops and restaurants. Frankfurt Airport is one of the busiest airports in the world. It's huge but very user-friendly and super-clean. Airport personnel are very helpful. The main train station can be accessed from the terminal. You never have to leave the building. Luggage carts can be "rented" for 2 euros, and if you return them, you receive your money back. We picked up a luggage cart and took it all the way to the hotel.

The Hilton Garden Inn is wonderful. Our room for three people was not as big as a room in the U.S. but it was bigger than most European hotel rooms, and perfect for us. It had everything we needed/wanted: coffee maker, safe, hair dryer, sofa bed, plenty of towels, and pillows/blankets. Rooms can only be accessed by inserting the room key into the elevator. It was very quiet despite being located at the airport. We never heard a single plane taking off/landing.

We arrived around 9 PM so a lot of the shops/restaurants were closed but we did find a great little place to eat on the level just below the hotel, called Connection. Food was excellent - lots of German dishes. Front desk staff were very friendly and professional. The hotel was busy - lots of international travelers coming and going. The Hilton is right next door. Starbucks just a few steps away.

We would definitely stay here again and highly recommend it. The convenience is well worth it.

  • Stayed: October 2013, traveled with family
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Thank susan p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAAPGM, General Manager at Hilton Garden Inn Frankfurt Airport, responded to this reviewResponded October 22, 2013

Dear Susan P,
Thank you very much for your great comments regarding your recent stay at the Hilton Garden Inn Frankfurt Airport.
We truly appreciate that you are so highly recommending our hotel and look forward to welcome you back again!
Warm regards,
Ch. Muller

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Frankfurt Airport

Address: The SQUAIRE, Am Flughafen, 60549 Frankfurt, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Frankfurt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Family Hotel in Frankfurt
#13 Romantic Hotel in Frankfurt
#16 Business Hotel in Frankfurt
Price Range: $109 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Frankfurt Airport 3*
Number of rooms: 334
Official Description (provided by the hotel):
The Hilton Garden Inn is a modern Frankfurt airport hotel with skywalk access to Terminal 1 and is located 15 minutes from Frankfurt city centre and Messe Frankfurt. The hotel offers complimentary WiFi and remote printing services. Enjoy a 24-hour fitness centre with sauna and steam room. The hotel is part of a spectacular architecture and contemporary designed building shared with the full-service Hilton Frankfurt Airport hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Frankfurt Airport Hotel Frankfurt

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