Well, my first impression of this company was not a very good one but the trip turned out to be very successful. We arrived at the Company office early. The company office was filthy. Boxes everywhere. Very trashy. Not a very good impression. We parked our car in the parking garage right next to the office (which turned out to be very expensive). We should have parked at the Hbf. The employees are less than friendly. Not to mention they could all be retrained in customer service. Since we arrived early, we walked down to Starbucks to have coffee and to kill time....be careful of the beggars on the street (they are everywhere). We arrived back at the office in time to board the bus for the trip. The bus cut off three times before we actually got out of the parking area. (Not a good start). Never learned the name of the tour guide or the bus driver.....Just know that the price of the trip does not include some things so you may have to come out of pocket for some items.
When the bus actually started moving...Just know that it is a 1.5 hour bus ride to Rudelsheim to catch the ferry. The first stop was lunch. Lunch is included but you have to purchase your own drinks. My husband said the beer was horrible. The choices are Chicken, fries, and salad or Potato pancakes (veg option). If you want Schnitzel you will have to pay 9 Euro out of pocket. I did not like the fact that we didn't have open seating. The waitress told you where to sit. Don't sit at the table closest to the door on the left hand side. THat is where the air-condition was and it was very cold. Lunch was good. My husband and I both had the chicken which was good. Quiet tasty actually. We then went across the street to catch the ferry. Which was very easy. THe boat ride was wonderful. We sat at the very top. The weather was perfect. They had a waitress taking your order. My husband had two beers (which he really enjoyed) and I had cake (Apfel kuchen) which was Yum O. We got off the ferry at St. Goarhausen and caught the bus back. The tour guide said he would make the announcment of when we would get off the boat. He didn't which means three people stayed on boat after the boat had already left. So you have to pay attention. After the ferry ride (which was not very long)....We went into the mountains and was able to take a cable ride down (5 Euro). Although the price listed was 4.50 and I am sure we got a group discount so I think they (the tour guide and bus driver) kept the extra .50 +. The cable ride was worth it going down. If you don't go on the cable ride...you have to sit on the bus. One little boy needed to use the restroom, the tour guide told him to the the bathroom in the bushes. The view going down the cable car was great. After the cable car, Some of the group went to the wine tasting. The tour guide took the group that did not go to the wine tasting on a walk around the city. My husband and I opted to do our own thing which was to have ice cream. The group that did the tour with the tour guide did complain since none of the stores were open and ther children could not get anything to drink. My husband and I were happy with our choice to do our own thing. After the wine tasting...we went back to the bus (the bus driver was carrying a crate of wine back) I am sure got with the money they overcharged us....We made several stops of dropping people off at their hotels before we arrived back at the headquarters office. Did I mention that a boy threw up all over the front of the bus and the bus driver did not stop of cover it up as we had to walk past it to get off the bus. They would not open the back of the bus because they asked everyone to give them a tip which was at the front of the bus.
Next time...Skip this company. Drive to Rudelsheim catch the ferry and eat the the Anker Restaurant without using these people.
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