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“Excellent location and value with helpful staff”
Review of Hotel Polo Hamburg

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Hotel Polo Hamburg
Ranked #259 of 318 Hotels in Hamburg
Norway
2 reviews
“Excellent location and value with helpful staff”
Reviewed August 10, 2009

The hotel is located very close to the main railway station in the center of Hamburg and only a couple of minutes from the subway station. The staff was friendly and helpful. The room we stayed in was clean and spacious. Free wireless internet was available in the room through a service called LAN1. There was also a computer in the reception area with internet access. The breakfast buffet was also a good value and better than many more expensive hotels. Overall, a very good deal for the price and convenient location!

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Negah_71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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277 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Moscow, Russia
Level Contributor
119 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed June 28, 2009

located close to the main railway station and the main bus station, this is convenient if your trip is long. the area is in fact rather safe (as safe as transportation centres can be) and totally quiet. but mind that these are some 2-3 metro stops from the city centre.

wi-fi access is free, easy and works absolutely fine.

the staff speaks reasonably good english, one of the female receptionists speaks outstandingly good english.

the breakfast is sufficient, included fruit salad and some hot dishes.

nearby (Kirchenallee) is a tremendously wonderful restaurant on the first floor of Baumann hotel.

  • Stayed June 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radio303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
1 review
Reviewed June 27, 2009

Hotel is in a great location - only minutes away from the central train station and directly opposite the main bus station. Staff were really friendly and helpful and most of them whom we spoke to spoke good English as well. Hotel was clean and the room was a decent size, as was the en-suite. There is free wireless as well, and one computer in the entrance which you can use which was extremely handy. Thre was a large variety of cold foods available for breakfast, which were topped up or replaced as they ran out (the fruit salad was particularly nice). Overall we found no faults with the hotel and enjoyed our stay there.

  • Stayed June 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julia97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
2 reviews
Reviewed June 21, 2009

Great location across from the main bus station and 2 minutes walk from the main rail station. Clean rooms and good reception staff.
Reasonably OK breakfast. Good and free wireless internet access and also free Hotel PC available. We will stay there again.

  • Stayed June 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmdIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 31, 2008

Ideal location by bus station and 3 minutes walk from main rail station. Not a luxury hotel and our attic room was really quite pokey. However everything was spotlessly clean and everything in the bedroom worked. Pretty good breakfast, but dining room a bit crowded at peak times. Reception staff were helpful. If you want a simple good value centrally located hotel then Hotel Polo is suitable. I would return.

  • Liked — Location, cleanliness
  • Disliked — Rather cramped attic room; but lower floors may feel more spacious because tey won't have a sloping roof.
  • Stayed July 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicholasr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faversham, Kent
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed November 9, 2007

I did a lot of research on the Trip Advisor website try and find the most suitable hotel for my two night "boys weekend" in Hamburg and eventually plumped for the Hotel Polo due to its central location, price, and appearance (from its own website). This hotel is totally brilliant in terms of all the things you would expect when visiting a country for a short stay with limited time and budget. The key to its success for me is the location, which is just opposite the bus and railway station thus making getting around very handy. The hotel was very clean and tidy. Bedrooms were on the small side but well appointed (only minor problem was that the shower head holder in my room was broken so I had to hold it all the time). There was complimentary shampoo, shower cream and fungal foot powder! I had booked three single rooms but my two taller and larger friends were actually allocated double rooms at the same price, which was a real bonus for them. The breakfast is one of the finest free ones I have ever had and at the weekends it is served until 11am which meant that you could go out until all hours and still have time for brekkie which is just what you need before re-visiting all the entertainment Hamburg has to offer. Every person without exception we met whilst there could not have been friendlier - the Germans really are so friendly and are the reason we go back year after year.
Cannot fault this hotel and would certainly recommend it to any traveller staying in Hamburg for 2/3 nights.

  • Liked — Location, breakfast, price
  • Disliked — Nothing
  • Stayed November 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkyB0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Englad
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 4, 2007

We didn't actually book with this hotel. Our initial hotel had overbooked and moved us to the Hotel Polo. It was basic accomodation. Clean but simple. No extras, not even soap in the bathroom. Had to give a deposit for the hairdryer.
Staff spoke good english and were kind and helpful.
Is very well located to train station and central Hamburg

  • Liked — location
  • Disliked — too basic
  • Tips/Secrets — bring your own soap
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Worldisflat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Polo Hamburg

Property: Hotel Polo Hamburg
Address: Adenauerallee 7, 20097 Hamburg, Germany
Location: Germany > Hamburg > St. Georg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service
Hotel Style:
Ranked #259 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Polo Hamburg 3*
Number of rooms: 40
Official Description (provided by the hotel):
This hotel is located in the heart of Hamburg, very close to the main railway station and the bus station, and is just a short walk from the many shops of the city centre and the Alster. The Hotel Polo Hamburg offers a welcoming atmosphere and makes an ideal base for shopping trips, harbour tours, relaxing boat rides on the Alster and even partying on the Reeperbahn. All parts of Hamburg can be accessed from here with ease. You are next to the city railway (S-Bahn) station, and the proximity to the main railway station means that you can easily get around Hamburg with all modes of transport. Rooms: 40. Hotel Chain: Novum Hotels. The Hotel Polo Hamburg offers a welcoming atmosphere and makes an ideal base for shopping trips, harbour tours, relaxing boat rides on the Alster and even partying on the Reeperbahn. All parts of Hamburg can be accessed from here with ease. You are next to the city railway (S-Bahn) station, and the proximity to the main railway station means that you can easily get around Hamburg with all modes of transport. Rooms: 40. Hotel Chain: Novum Hotels. ... more   less 
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