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“Good choice, nothing to complain.”

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Novotel Hamburg City Alster
Ranked #48 of 319 Hotels in Hamburg
Reviewed February 11, 2012

A very good hotel , nice location just one step in front of the subway station. you can easy go to the city center , the airport and all other attractions through the subway.
The rooms were very clean and comfort. I didn't try the breakfast so, i can't judge it. The reception staff is very polite and the room service staff as well.
I have nothing to complain about , I've really enjoyed my stay there and I'd stay here again for sure.

  • Stayed: February 2012, traveled on business
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Thank AhNOUR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 9, 2012

This hotel was lovely. Staff were all very friendly, they gave the kids a puzzle each, there were sweets and fruit at the front desk, xbox, kids toys (lego, duplo etc), computer with internet. The room was lovely and clean, the train station is SO close (immediately outside the front door, underground), three stops from central station. Room would be small if you were staying for an extended time.

  • Stayed: December 2011, traveled with family
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1  Thank shelliandbenallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2011

This is a very nice hotel. Reception was friendly and efficient. You will find treats at the desk each day, lollies, chocolate and biscuits. Very nice touch. Also in the reception area is an xbox for the kids and a computer for free internet browsing. The room was exceptionally clean with white sheets and no scabby bedspread. We didn't try breakfast as we thought €18 per person was a bit expensive even with our son being free. We ate each morning at a little cafe around the corner and never paid more than €10 all up for the three of us. The lady that owns it was absolutely wonderful. Other than the cafe there is nothing in the area in respect to restaraunts. You have to either eat at the hotel which is to expensive or go into the city. We found excellent and affordable german food at the Christmas Markets at Town Hall each night and you can't beat the atmosphere! You have the walk miles for shopping as we discovered while looking for a laudromat. This is one thing we are finding frustrating is that no hotel in the States or Europe we have stayed at offers a self serve laundry room. Only in Australia. If anyone knows of a hotel chain that offers a laundry room please let me now. We didn't use the wifi either, again too expensive. At €9 per device over 24 hours and with each of us having a device it would have been outrageous to pay €27 especially when I can go down to Starbucks and get free wifi.
Suggestion for the hotel....install a laundry room with coin operated machines and dryers and in this day and age wifi should be a standard inclusion.

  • Stayed: December 2011, traveled with family
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1  Thank AnitaH4300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2011

Really good value, very nice hotel near (few steps) metro station not far from the centre (20minutes a walk) of Hamburg and Alster lake.
Ideal for business and for families too.
They offer excellent breakfast like in 5 stars hotels.
I like it!
The only imperfection was a bit noisy if open the window.

  • Stayed: November 2011, traveled as a couple
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Thank OlesiaDenisova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2011

Central location. I arrived by train and it is only 1km away - 3 stations over from the main one. 8 euros for taxi.
I arrived at 8pm or so -- the reception girl was not friendly but that does not usually bother me. She was efficient though, I was out to my room in 10 seconds I think.
The room is very, very quiet but the channels (all hotels so far in Germany are like that) are not for foreigners at all. The movies on demand are few and I could not read the prices on the screen.
The bar and restaurant are above average in service, quality, and presentation. Price is very far --- risotto and girelled chicken witha a drink for 20 euros.
Everything else approved.
Also, the hotel is near the Aussenalster lake -- great jogging there.

Room Tip: Choose the even numbered ones as they face a back yard, not the avenue.
  • Stayed: October 2011, traveled on business
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Thank R O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2011

The hotel is in the city, easy to reach and has even a parking garage. The metro "U-Bahn" station is directly in front of the hotel.
The rooms of the hotels are like in other Novotel hotels. The quality of the rooms is good and they are clean and prctical. Sometimes they miss a little bit of charme.
The breakfast buffet is very nice and for the price a real bargain, however sometimes you need to wait to get a free seat.
When we visited the hotel there were a lot of other families in the hotel. The hotel is good for families, but also business travellers.

  • Stayed: October 2011, traveled with family
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Thank Urs68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 3, 2011

As all the Novotels we visited, this Hamburg Alster one was also OK. The tube station on the corner, good Parking garage, nice, green surroundings. Abundant breakfast of good quality (those who want a simpler one: go round the corner). The sauna is OK, but no cold tube.
Only drawback of the hotel is the complicated log in procedure for the wifi in the room. This could certainly be made simpler.

  • Stayed: August 2011, traveled as a couple
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Thank n_wiedenhof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Hamburg City Alster

Address: Luebecker Str. 3, 22087 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#20 Spa Hotel in Hamburg
#21 Family Hotel in Hamburg
#39 Romantic Hotel in Hamburg
#39 Luxury Hotel in Hamburg
#42 Business Hotel in Hamburg
Price Range: $92 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hamburg City Alster 4*
Number of rooms: 210
Official Description (provided by the hotel):
The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. Business travelers can relaxin the sauna after a meeting in our modern meeting rooms, while families will love our video games area. Novo2 looks forward to welcoming you ? it's an innovative combination of a lounge bar and eatery at your Novotel hotel. ... more   less 
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Also Known As:
Novotel Hamburg Alster Hotel Hamburg
Accor Hamburg Alster
Hamburg Novotel

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