We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“my Stay in January 2013” 2 of 5 bubbles
Review of City Hotel Hamburg Mitte

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
City Hotel Hamburg Mitte
Ranked #121 of 318 Hotels in Hamburg
Hamburg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“my Stay in January 2013”
2 of 5 bubbles Reviewed January 30, 2013

We stayed 2 Nights in January . We will Not come again. The Rooms are very very small . We had no breakfast. The Roomservice is very loud and wake us up two days .
The Hotel is a very old Building and Not very Nice.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Alexander D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCHHamburgMitte, Manager at City Hotel Hamburg Mitte, responded to this review, February 4, 2013
Dear Guest,

Thank you for your stay here at the Grand City Hotel Hamburg Mitte. Unfortunately you did not enjoy your stay with us. Therefor we would like to apologize.

We appreciate your constructive review which helps us to improve our services day by day.

Especially the hint concerning the housekeeping was very helpful. We already discussed this matter in order to prevent such situations in the future.


With best regards

The whole Team of the Grand City Hotel Hamburg Mitte
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

392 reviews from our community

Traveler rating
    30
    156
    139
    47
    20
See reviews for
41
206
21
72
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Edinburgh
Level Contributor
73 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed December 12, 2012

Stayed here for one night on business, the place had recently been upgraded but I think only the first few floors are open for business.

I had a business room, which seemed like a regular room. You get free WiFi and a free minibar. Initially I was charged for internet, but on complaining they sorted it out. The free minibar consists of 2 bottles of water, 1 apple juice and 1 orange juice. Not really what I would call a minibar on account of the fact there was no beer/wine and probably costs them €2 to supply yet its made a big deal of in the website promotion. The other thing is the lifts - they were a little scary!

WiFi is good though and the bed comfortable. Room is small and so is bathroom but on the whole its well equipped. As I was in a business room I would expect an Iron or trouser press.

Breakfast is very good and staff friendly. I think it will improve as its still under development.

  • Stayed December 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Highland_Saint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCHHamburgMitte, General Manager at City Hotel Hamburg Mitte, responded to this review, December 18, 2012
Dear Sir,

Thank you for your stay here at the Grand City Hotel Hamburg Mitte.

We are always thankful for contstructive critizism like you did with yourcomments on our hotel.

We will discuss your comments within the team in order to check wether we are able to change some of our services to make our guests and customers even more feel comfortable.

Bets regards from all the Grand City Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
129 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

The room was small and the bath tiny. An obese person might have problems. Like some other newly renovated hotels, one gets the feeling that the decorator has never tried out the items as a guest.

The soap dispenser in the shower did not cooperate, but I always bring my own dispenser.

The windows do not open (locked), but the AC works. The pillows however were terrible. It felt a bit like being in bed with an inflateble Barbara under my head. Looked great, but useless as pillows! There was a wooden floor just as I like it and the breakfast in the morning was great.

We walked to the shoppingstreet in the absolute city centre. Takes about 20 minutes.

Room Tip: We stayed in room 1111 for one night at EUR 105. The room faced south to a busy and noisy road into...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank phagerup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aarhus, Denmark
Level Contributor
128 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed September 3, 2012

Good:
Price - we had a special offer which was an opening offer - had approximately 50% off.
Nice looking but very small room with wooden floors and a very trendy - but again very small bathroom
Location so and so, but within walking distance from railway station and shopping areas
Very fine service
Acceptable breakfast - but extremely hard ryebread

Not so good:
Views from the back fo the hotel
Traffic noice
Size of rooms

Not good at all
Extremely big pillows impossible to sleep on

So all in all: Our stay was very fine at the given price

Room Tip: Ask for a room with even numbers/the back of the hotel if you want a more quiet room
See more room tips
  • Stayed August 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank MorelDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GCHHamburgMitte, Manager at City Hotel Hamburg Mitte, responded to this review, December 6, 2012
Dear Sirs,

Thank you for staying at the Grand City Hotel Hamburg Mitte and your positive comments.

We noticed your comments concerning our pillows. We discussed this matter and decided to provide on request pillows of a smaller size to meet all our guest expectations.

Our target is to make the stay of our guests as comfortable as possible. In your case we did not succeed totally and therefore we want to apologize.

With best regards

from all of the hotel team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Ibis Hamburg City
#39 of 318 in Hamburg
4.0 of 5 bubbles 561 reviews
Hammerbrook
Mercure Hotel Hamburg City
Mercure Hotel Hamburg City
#55 of 318 in Hamburg
4.0 of 5 bubbles 671 reviews
Hammerbrook
Novum Hotel Belmondo Hamburg Hauptbahnhof
Show Prices
Show Prices
Show Prices
Hammerbrook
Prizeotel Hamburg-City
Prizeotel Hamburg-City
#15 of 318 in Hamburg
4.5 of 5 bubbles 799 reviews
Park Hotel am Berliner Tor
#147 of 318 in Hamburg
3.5 of 5 bubbles 182 reviews
Ibis budget Hamburg City
#49 of 318 in Hamburg
4.0 of 5 bubbles 475 reviews
Show Prices
Show Prices
Show Prices

Been to City Hotel Hamburg Mitte? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about City Hotel Hamburg Mitte

Property: City Hotel Hamburg Mitte
Address: Amsinckstr. 45, 20097 Hamburg, Germany
Location: Germany > Hamburg > Hammerbrook
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #121 of 318 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Hotel Hamburg Mitte 3*
Number of rooms: 83
Official Description (provided by the hotel):
The Grand City Hotel Hamburg Mitte is the perfect hotel for business travelers and Hamburg visitors who are looking for a modern Hamburg hotel in central location. The central railway station (Hamburg Hauptbahnhof) is reachable by foot in a few minutes and the famous “Mönckebergstraße” with its cafés and shops is just a few steps away from the hotel. From the upper upper hotel rooms you have a fantastic view over the port and the Hamburg city. The Grand City Hotel Hamburg Mitte offers free WiFi internet access and parking spaces at the hotel.The contemporary décor of the Grand City Hotel Hamburg Mitte with its modern design are the best conditions for a relaxing and comfortable stay in Hamburg. The beautiful wooden floors of the 83 hotel rooms are allergy friendly. All hotel rooms are fitted with normal and rain showers, flat-screen TV and individually adjustable air conditioning. The light and friendly breakfast restaurant of our hotel in Hamburg serves you a lovingly prepared German breakfast buffet.From the Grand City Hotel Hamburg Mitte you can easily reach the highlights of Hamburg on foot or by public transport. Musicals like Disneys Lion King, Sister Act and Tarzan, the Hamburger Kunsthalle (art gallery), Hamburg Dungeon, Fischmarkt (fish market), HafenCity – the central Hamburg hotel is perfect connected to public transport. The S-Bahn suburban train station “Hammerbrook” and the bus stop station “Lippeltstraße” are really close by the Grand City Hotel Hamburg Mitte. Musical fans appreciate the good and close location for the musical theatre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotel.de, Priceline and Travelocity so you can book your City Hotel Hamburg Mitte reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing