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“Perfect city location hotel”

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InterCityHotel Hamburg Hauptbahnhof
Ranked #80 of 318 Hotels in Hamburg
Sydney, Australia
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Perfect city location hotel”
4 of 5 bubbles Reviewed April 9, 2013

Booked this hotel very early on before our trip, since we were planning to come by train from Leipzig, and going by train again to Copenhagen. Location is perfect, literally across from the Hauptbahnhof, and close to the busy shopping area of Spitalerstrasse. There is a nice modern salad bar and eating place at the street behind the hotel, which we enjoyed. We also had the package special with transport ticket and entry to the 'Miniatur Wunderland' in Speicherstadt. Only downside was we had to pay for wifi.

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hadiwi56a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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408 reviews from our community

Traveler rating
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    90
    24
    5
See reviews for
41
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
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English first
Berlin, Germany
Level Contributor
36 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed March 10, 2013

Stayed there for almost a week. Have to note that I have the Elite status with this hotel which may have affected the experience. Staff very friendly and polite. Breakfast quite good, the breakfast area wasn't crowded at any time. Location is superb - the city center is basically 100 meters away. My room was on the top floor and although not 5 star it offered excellent views. On the top floow there is also a huge balcony area to which everyone can have access to sit and look at the city - quite nice views. Coffee at breakfast is quite good too, although a bit weak. Excellent value for money especially if you book well in advance. Train station is right next door. Internet is available only via Ethernet and is limited to 2 Mbit which is okay though. No wireless which is a pain. Downstairs there is a computer in the foyer which everyone can use, if I remember correctly, for free. Would stay there again. Rooms are soundproof.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FreakWentTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern
Level Contributor
143 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed January 24, 2013

It's a four star hotel in a big german city. The staff is very helpful and friendly, the rooms are okay, everything is very clean and the breakfast buffet quite nice. And the hotel is really ideally located, just steps from the main station and you can reach everything by foot.
But: If you want to just have a coffee maker in your four star hotel room, you have to upgrade to a bigger and more expensive room, they would not put one in a standard room. You also have to pay extra for wifi access.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HugoBern
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
118 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed January 6, 2013

Was pretty impressed with this budget hotel. It’s in a good location right across from the Main Train Station and the main shopping and commercial areas.

Rooms were as you’d expect, pretty basic but they did the job, with a comfortable bed, clean sheets and hot showers! The bathroom only had a shower, no bath but does the job it was designed for.

Didn’t try the restaurant so can’t comment on the quality of the food/breakfast offerings.

Would have no problem staying here again.

  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Constant_TravellerXX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 27, 2012

Perfectly placed in the centre, near shopping area, restaurants and Metro station. Breakfast was great. The rooms are cosy,clean and relatively basic. recommend for bussiness trips or weekend stays.
However,we have big problems with heating. It didn't worked at all. And it was the coledst winter in Hamburg ever (in January) even some parts of the port an river were frozen. The stuff was very rude and not helpful at all. We complained for 3 days(we've stayed one week) and they haven'teven react till our boss didn't flip out and called for manager of the hotel. Then we got room with the heating. Anyway, despite all misunderstanding I recommend this hotel.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anaban012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland
Level Contributor
463 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed November 8, 2012

Attended a conference here and stayed in the hotel. This hotel has an excellent location if you're coming from the airport by train. As with other Intercitys - book early online for the best rates. It's a short walk from the train station. Taxi from the airport to the hotel was @€30

I didn't have breakfast here - although it looked good. There are lots of places to eat in the station and there is a little cafe over the road that does excellent sandwiches and half decent coffee. Like all IntercityHotels you get free city travel included as part of your stay - don't leave without it and it does allow you to travel to the airport.

As with other INtercities, very friendly front desk and bar staff. Sizeable bar/restaurant. Good conference rooms. Bear in mind that while there is *no* wi-fi internet in the rooms: you have to use a cable and mine didn't work :(. Even then it isn't free. As I've said before with should and could do better.

The hotel had good heating. My room was a standard room Nice. Clean. Some may find the lack of additional sheets and pillows inconvenient.

From a conference venue point of view - the hotel dealt well with a lot of people, the conference rooms were spacious and versatile.

So excellent staff, good location. Negatives was the wi-fi should be available/better.

Room Tip: book in advance, on-line
See more room tips
  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andymwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
108 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed September 27, 2012

The InterCity hotel is perfectly placed for the train station, excellent as we arrived from Copenhagen quite late in the evening. Room are comfortable and a good size, Beds are comfortable and we slept well. the bathroom is clean, tidy and has an excellent shower.

Given the time we arrived we had planned to eat in the hotel restaurant but it, and the bar, were somewhat soulless so we decided to head out instead. There is, however, plenty of choice outside and despite being close to the station the area feels perfectly safe. Brakfast is extortionately priced but there is an excellent bakery opposite so avoid.

Overrall a good hotel alhough the lifts are not adequate for a hotel of this size and if you are in a hurry in the morning leave plenty of time.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about InterCityHotel Hamburg Hauptbahnhof

Property: InterCityHotel Hamburg Hauptbahnhof
Address: Glockengiesserwall 14/15, 20095 Hamburg, Germany
Location: Germany > Hamburg > Hamburg-Altstadt
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#56 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterCityHotel Hamburg Hauptbahnhof 4*
Number of rooms: 155
Official Description (provided by the hotel):
The InterCityHotel Hamburg Hauptbahnhof is situated centrally in the city of Hamburg, between main station, Monckebergstrasse, Kunsthalle and the Alster. Good connections by local public transport make it possible to reach all of the most important places quickly and comfortably, such as the Fish Market, the harbour, the Reeperbahn and many museums as well as the numerous shopping centres and places of entertainment. With a distance of only 2 km, the exhibition grounds are also in reach of the InterCityHotel in the centre of Hamburg. The FreeCityTicket for Hamburg included in the price of your room serves as your ticket for the free use of local public transport throughout the whole of the Hanseatic city, the surrounding area and the HADAG Elbe ferries. The comfortable InterCityHotel Hamburg Hauptbahnhof with its 155 convenient sound-proofed rooms and individual settings for the air conditioning, is already the second InterCityHotel in the hanseatic capital. The 5 conference rooms which are combinable in part and offer a maximum in daylight and state-of-the-art technology, cater for up to 90 conference participants. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 
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Also Known As:
Intercityhotel Hotel Hamburg

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