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“Nice Hotel but couldn't find the shuttle bus”

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Ibis Hamburg Airport
Ranked #65 of 318 Hotels in Hamburg
S Wales
Level Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Nice Hotel but couldn't find the shuttle bus”
Reviewed October 19, 2013

Having landed I immediately looked for the shuttle bus to the airport, & despite asking lots of airport employees couldn't locate it! So I headed for the taxi queue, jumped in the taxi & asked to be taken to the Ibis. The driver was pretty fed up as he said I could walk, I agreed & said I would if I knew where the Hotel was! €7 lighter I got out of the cab & checked in quickly. The rooms were typical IBIS (a bit basic) but wifi was free so I could get to work. Joined a collegue for dinner which was good & breakfast the next day was just OK. Stayed here due to the proximity to my customer but wouldn't stay here again by choice.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Welshtorchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Buninyong, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 13, 2013

spent a night at the ibis hotel july 31 this year as with all the ibis hotel chains same layout as all of them, great location near airport for early travel the next day. shuttle bus on time and clean. bar and service in foyer clean and well presented. good customer service. already planning to use again

  • Stayed July 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bradk73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune, Maharashtra, India
Level Contributor
4 reviews
3 hotel reviews
Reviewed September 27, 2013

Location is very convinient for those who want to take morning flight. The restaurant serves delicious food at a very reasonable price. The rooms are very clean and neat. The staff at the bar was very courteous. The hotel has frequent shuttle services to the airport and no need to arrange a taxi in the early morning. I would recommend this hotel for those who travel from other cities to board a morning flight.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1963Pradeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jyvaskyla, Finland
Level Contributor
72 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 26, 2013

This hotel is perfect for people who need to reach the Hamburg airport in the early morning hours. The location to the airport is so close. The hotel itself is very clean and compact. I was suppriesed to meet such a friendly service from the staff. Generally a customer is just a run-through person at this kind of ap-hotels. Here not. The reception guy was most friendly, so it gave me a welcomed feeling. Also, when having dinner at the modern stylished restaurant I was treated very friendly. Service was perfect. This goes also for the food. The room was nice and peacefull. The bathroom gave me an idea of a cruise ship. It was like a module. Very functional anyway. I had a good sleep and met again friendly smiles, when having breakfast. It was overall a very pleasant stay.

Room Tip: I had a room at the street site and expected noise, but that didn´t bother at all. So no fear.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikingOlaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska, United States
Level Contributor
215 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed September 24, 2013

This offers a perfect location for early AM flights. The restaurant was quite good and busy. The rooms are basic, clean, and restful. Wi-FI is available with parking also. There is a free shuttle to and from the airport, which is about a 5 min. ride away which reduces the typical airport hassle. I would recommend this hotel for it's convenience, price, and amenities.

Room Tip: Rooms on the back side would be quieter, but even the front rooms were very acceptable from a noise...
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  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Hamburg Airport

Property: Ibis Hamburg Airport
Address: Alsterkrugchaussee 445, 22335 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#14 Best Value Hotel in Hamburg
#33 Family Hotel in Hamburg
#49 Business Hotel in Hamburg
#54 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Hamburg Airport 2*
Number of rooms: 157
Official Description (provided by the hotel):
Located 800 m from the airport, the Ibis Hamburg Airport hotel has 157 air-conditioned rooms with Wifi Internet access, including 2 adapted for disabled persons. The CAFE HOPFEN & MALZ restaurant, a bar, snacks 24/24 and covered pay parking are at your disposal. Musicals, theatres, concerts, museums, cabarets, sports and musical events, traditional festivals: Hamburg offers a varied programme of entertainment all year long. The Reeperbahn is 10 km away. ... more   less 
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Also Known As:
Accor Hamburg Airport

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