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“Lovely visit, hotel, and treatment”

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Le Meridien Hamburg
Ranked #27 of 318 Hotels in Hamburg
Certificate of Excellence
Amsterdam, The Netherlands
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Lovely visit, hotel, and treatment”
Reviewed April 25, 2014

We had a lovely stay in this hotel. All of our requests were taken care of, and we were able to stay in a room that has a lakeview. It is true that if you do not want a lot of streetnoise and you keep windows open, you may not want to stay on this side, but we were happy to keep the windows shut (there were mosquitos anyway!).

We didn't dine in the restaurant, but we did take the boat tour that was recommended, and came free with your stay at Le Meridien. It was a great surprise to have this as well.

The rooms were clean and well decorated; we loved the color scheme and the layout.

Overall a great stay!

Room Tip: Request a high floor, lake view.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, May 8, 2014
Dear Guest,

thank you very much for your time to share your impressions with us!

It is fantastic to read that you really enjoyed your stay and that we could make it even better!

In the summer times you may even rent little paddle boats to use it on the alster lake yourself!

We are looking forward to your next stay with us !

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (154)
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English first
Mijdrecht, The Netherlands
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 7, 2014 via mobile

The Le Meridien Hamburg is a nice and comfortable hotel with a very modern furnishing ( you like it or not). To me it was more of a high end Ikea experience. Everything you needed was available but it just was not my style.

Rooms are comfortable and beds are of good quality.
Airco was not functioning (march) although outside temperatures were already near the 20 degrees.

Hotel is located on the nortern side of the city center and about a 10 minute walk from the major shops.
Breakfast buffet is of good quality.

All in all a good hotel.....but just not my style.


Stayed March 2014, traveled as a couple
Helpful?
1 Thank Levering59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, May 7, 2014
Dear Guest,

thank you very much for your stay at the Le Meridien Hamburg and for your feedback.

We are very sorry that you did not like our style of the hotel and of the rooms. Our furnishing is the same in all hotel rooms but the walls are in different colors painted. As well, we have different room types with the alster lake view and courtyard view. Maybe we can show you other rooms upon your next visit with us?

Hopefully we are able to welcome you back one day in Hamburg and at the Alster Lake!

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunny Isles Beach, Florida
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 3, 2014

I have stayed at many Meriden hotels and the service in Hamburg is terrible compared to the other hotels in the group.
Our room was very nice and the shower is fantastic. Location is very nice on the lake.
Unfortunately we had to fight to get the room cleaned, to restock the tissues, tea and water. To get anything done took at least two or three requests.
The restaurant would not let us sit at one of the tables with the nice view as they said they were reserved, but they remained empty for the next 2 hours and 15 minutes.
The worst was that the guy who came to restock the minibar knocked and burst in on my wife in her underwear. She told him to leave immediately but he still wanted to go to the minibar until she shouted at him to leave.
This happened in the afternoon after I had complained about other service problems in the morning.
This hotel needs a complete overhaul of the management and employee training.
Until that happens do not expect an experience here that matches the Meridien's usual service levels.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, April 8, 2014
Dear Guest,

we are absolutely sorry about the inconveniences during your stay.

In order to contact you directly please e-mail to our Guest Relations Manager under following e-mail adress: victoria.vollrath@lemeridienhamburg.com.

We hope to hear from you soon.

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surbiton, United Kingdom
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 31, 2014

Stayed here for a night and overall the hotel was very nice. Great views from our rooms over the lake, clean with very nice bathroom including free satnding bath! Room had everyhting one would expect however we had a few minor points that felt let the hotel down.
The rooms were very hot, and as we at the front of the hotel, overlooking the lake, and a busy road, opening the window was so nosiy we had to accept the temperature! aircon did not appear to work.
Hotel has generally central location In Hmaburg which we liked as a city, but as with many German cities noty much happens or is open on a Sunday. We had breakfast in the hotel and i have to say for EUR30 I was expecting something amazing. Dissapointed I guess somes it up best, rubbery scrambled eggs, very "crispy" bacon, tasteless sausages and then randomly chicken wings? cold meats looked ok and reasonable selection of breads but in nobodys wildest dreams would you have thought it was worth EUR30. To be honest felt quite ripped off! If we visit Hamburg again i would probably try somewhere else

Room Tip: as above, rooms overlooking the lake can be noisy if you want to open the window
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, April 8, 2014
Dear Guest,

thank you very much for your feedback and for your stay at the Le Meridien Hamburg.

We are very sorry for the inconveniences during your stay and that you could not enjoy it as much as you expected.

We will discuss your impressions in the Management Team and we will make sure that your next stay with us is much more better!

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
Reviewed March 24, 2014

By far the best hotel I have stayed in. Spacious comfortable rooms with lovely modern decor. Very professional and friendly staff and excellent bar and restaurant. I would recommend paying slightly more for a deluxe room as the view over the lake Alster is beautiful. Couldnt fault this hotel and would recommend to anyone going to Hamburg for a short break.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Evelyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, April 8, 2014
Dear Guest,

thank you ! This feedback is fantastic!

Everything seems to be perfect during your stay, that is the way it should be!

We are very happy about your impressions and we are looking forward to your next stay with us.

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Hague, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 23, 2014 via mobile

Modern and stylish hotel with an amazing view on the city lake. Rooms are spacious and confortable. The bar and restaurant on the 9th floor are great with a panoramic view on the city lake. Breakfast is great and staff very friendly. There is an indoor pool and free internet in the lobby area.

Stayed March 2014, traveled solo
Helpful?
Thank RobertOudshoorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, April 8, 2014
Dear Guest,

thank you very much for your feedback and for your stay at the Le Meridien Hamburg.

We are very happy to hear that you had a lovely stay with us and that you could enjoy all facilities. We will share your feedback with the whole team and hopefully we are able to welcome you back soon again in Hamburg.

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colombo, Sri Lanka
Level Contributor
55 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 19, 2014 via mobile

Stayed for one night. Beautiful location with stunning lake view. Easy access for shopping malls and restaurants. Frindly and helpful staff's. Very good room setup and high class bed comfort. Excellent breakfast and room service.

Stayed March 2014, traveled on business
Helpful?
Thank kamaleesan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this review, April 8, 2014
Dear Guest,

thank you very much !!

We are very happy about your feedback and the whole team says "thank you"!!

When will you visit us again?? Hopefully soon!

We are looking foward to your next stay with us!

With Kind Regards,

Andreas K.,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Hamburg

Property: Le Meridien Hamburg
Address: An der Alster 52 - 56, 20099 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Hamburg
#17 Business Hotel in Hamburg
#18 Family Hotel in Hamburg
#23 Luxury Hotel in Hamburg
#32 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Le Meridien Hamburg 5*
Number of rooms: 275
Official Description (provided by the hotel):
Le Meridien Hamburg, idyllically situated at the Outhern Alster lake in the trendy district St. Georg offers 275 rooms including 14 suites (with Alsterview). All rooms provide LED-TVs and high-speed internet. Free daily newspapers and tea + coffee preparation facilities are featured in the Le Meridien Hamburg's air-conditioned rooms + suites. All throughout the hotel guests can receive complimentary Wi-Fi access. Bathrobes and high-quality toiletries are provided in the elegant bathrooms. Innovative variations of Mediterranean cuisine, inspired by Hanseatic style are served in the restaurant Le Ciel on the 9th floor of the hotel with a panoramic view of the Outhern Alster lake. Guests are offered a free boat trip on the Alster as part of the Unlock Art™ Programme. The hotel spa "Emotion Spa" with a fitness center offers various possibilities for recreation + relaxation. Le Meridien Hamburg owns 13 conference rooms with an event area of total 721 m². Discover ,,Meetings with a View"- conferences and events with a breathtaking view of the Alster lake. ... more   less 
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Also Known As:
Le Meridien Royal Hamburg Hotel Hamburg
Meridien Royal Hamburg
Hamburg Le Meridien

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