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“Great Hotel”

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Le Meridien Hamburg
Ranked #29 of 322 Hotels in Hamburg
Certificate of Excellence
Reviewed December 14, 2012

Lovely hotel in excellent location. Not the highest end ever but perhaps the highest value and superlative for business trip. Best designed rooms maybe ever. Fantastic shower. Only downer was no coffee or hot water capability in room.

  • Stayed: December 2012, traveled on business
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Thank SaltyDNaptown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded January 8, 2013

Dear Guest,

Thank you very much for your great feedback of your stay in Hamburg at the Le Royal Méridien.

We will share your impressions with our team and we hope we are able to welcome you back very soon at the Alster Lake.

With Kind Regards,

Andreas K.,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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463 - 469 of 1,549 reviews

Reviewed December 12, 2012

Overall, it was a beautiful hotel right on the river. Close the the train station, and to my Hamburg office, so I can't complain about that!

My only problem was that the internet service was extremely slow, which is a big disappointment considering it costs 19 Euro for the day. The management was very helpful in trying to get me properly set up - I kept getting kicked off which was frustrating as I was trying to skype with team members in the US. They ended up taking off 2 days of internet from my final bill which was very much appreciated.

One other tip for travelers, the breakfast here is insanely expensive, at 30 euros. There are many great coffee shops nearby, I suggest Peaberry's, or Cafe Gnosa, which offers a champagne brunch for 2 people for 22 euros, both are less than a 5 minute walk from the hotel

  • Stayed: December 2012, traveled on business
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1  Thank Lindsay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded January 8, 2013

Dear Guest,

Thank you for your stay at the Le Royal Méridien Hamburg.

All feedback from the guests are very much appreciated and we did discuss your problems already in the Management Team.

We are very sorry for the inconvenience during your stay with us with the internet. We will make sure that we double check our internet connection in order to provide you with better internet upon your next stay.

We hope that we are able to welcome you back in Hamburg very soon again.

With Kind Regards,

Andreas K.,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 8, 2012

A great hotel, close to the central rail station and on the shores of Lake Alster. Our room was a mite small with our double bed and the roll-a-way, however the bathroom was fantastic (great shower). Happily stay here again and didn't receive any extra attention being a SPG member. The restaurant on the 9th level was extraordinary with well presented meals, served with a bit of flair.

  • Stayed: December 2012, traveled with family
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Thank Robyn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded January 8, 2013

Dear Guest,

Thank you very much for your feedback of your stay at the Le Royal Méridien Hamburg.

We are always very happy when we get such a great feedback of your stay with us.

The Restaurant and Bar has a fantastic view on the alster lake and the food and drinks are really amazing! We are looking forward to your next visit!

We hope that we are able to welcome you back one day in Hamburg.

With Kind Regards,

Andreas K.,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

We spent a lovely weekend in this hotel. The staff were very friendly and promptly replied to an email when we asked a question. It is located about a 10 minute walk to the Old Town along the edge of the Alster lake or 10 minute walk to the Hauptbahnhof. Taxi ride from airport only about 23 Euro. We chose to pay extra to get the lake view and were very glad we did. We chose not to pay for the30 Euro each breakfast but wandered a block behind the hotel where there are heaps of little cafes and restaurants and had a great cheap breakfast. We also chose not to pay the extra of the internet. Again, it is the 21st Century and we find this ridiculous to charge for internet access. The room was beautifully furnished with a claw foot bath and walk in shower. It was very clean and quiet and the service was great. We really enjoyed our stay though overall it was a little pricey but we did choose to book that!

Room Tip: It is worth the extra for the lake view.
See more room tips
  • Stayed: December 2012, traveled as a couple
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1  Thank KCrC2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded January 8, 2013

Dear Guest,

Thank you very much for your stay at the Le Royal Méridien Hamburg.

It is fantastic to read that you enjoyed your stay with us and that you could explore the area around the hotel.

We will pass on the feedback to the team and hope that you
will visit us again in Hamburg one day.

With Kind Regards,

Andreas K.,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2012

A very nice Hotel on the shores of Alster Lake. The rooms were spacious albeit a little over priced. Staff were pleasant and the breakfast buffet was generous. There was no airport shuttle but a taxi ride at 25Euros was reasonable. Its a 10 minute walk to the train station and about 15-20 mins to central square. Hamburg is a lovely place to visit especially while the Christmas Markets our on.

  • Stayed: December 2012, traveled as a couple
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Thank MeatnPotatoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded January 8, 2013

Dear Guest,

We are very happy about such a nice comment about your stay at the Le Royal Méridien Hamburg.

It is fantastic to read that you really enjoyed your stay with us and that you could relax during the Christmas time here in Hamburg.

We hope to see you again one day at the Alster Lake.

With Kind Regards,

Andreas K.,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 16, 2012

This review will not apply to all of you.

All in all, I would say that the hotel deserves a better rating (Very good), and not Average which I have given it, but I have my reasons.

I have not done this before, but I am deducting a point for no upgrade at checkin. I am a SPG Platinum member, with 65 nights so far this year (will probably end up with around 80). The hotel had available junior suites and regular suites at check-in, and also the day after check-in. I had just been to Meridien in Kuala Lumpur, and of course upgraded. Sheraton in Madrid just before then, and also upgraded. But when an SPG hotel does not respect its loyal customers and its loyalty clubs own benefits, I unfortunately will not use those hotels again, and in this case also post a negative review.

  • Stayed: November 2012, traveled on business
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1  Thank thorhansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded December 3, 2012

Dear Guest,

thank you for sharing your feedback with us from your stay at the Le Royal Méridien Hamburg.

We are very sorry for the inconvenience with the room upon your last stay with us and we really apologize about the encountered problems.

We do upgrade our platinum guests upon availability and we are very sorry to have let you down this time.
Please contact our Guest Relations Manager directly in order to solve the issue under following e-mail adress: victoria.vollrath@lemeridien.com .

Hopefully we are able to welcome you back one day in Hamburg and in our property.

With Kind Regards,

Andreas K.,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2012

The hotel is located across the street from Alster lake. It was a bit further from Hamburg central station than I thought, but it was still walkable with a suitcase. It is also a bit of a walk to touristy and shopping areas. The hotel had free wifi in the lobby.

Stayed in a superior room. The room was quiet, comfortable, and spacious. There was plenty of closet space and lots of room to spread out. The bathroom had a huge shower. The hotel breakfast was amazing, with views of the lake from the top floor restaurant. Breakfast included plenty of cold cuts and cheeses, as well as a number hot foods a variety of juices. Although it was pricey, it was a great way to start the day.

  • Stayed: March 2012, traveled with friends
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1  Thank g10betr0tter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMHamburg, General Manager at Le Meridien Hamburg, responded to this reviewResponded December 3, 2012

Dear Guest,

thank you very much for sharing your impressions of your stay.

We are very happy to read such a nice feedback and we did share this already with our team.

It is great that you enjoyed your room, the view and breakfast from the 9th floor Restaurant & Bar "Le Ciel".

We hope that we are able to welcome you back one day at the Alster Lake in the Le Royal Méridien Hamburg.

With Kind Regards,

Andreas K.,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Le Meridien Hamburg

Address: An der Alster 52 - 56, 20099 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Hamburg
#12 Spa Hotel in Hamburg
#17 Business Hotel in Hamburg
#25 Luxury Hotel in Hamburg
#32 Romantic Hotel in Hamburg
Price Range: $166 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Le Meridien Hamburg 5*
Number of rooms: 275
Official Description (provided by the hotel):
Le Meridien Hamburg, idyllically situated at the Outhern Alster lake in the trendy district St. Georg offers 275 rooms including 14 suites (with Alsterview). All rooms provide LED-TVs and high-speed internet. Free daily newspapers and tea + coffee preparation facilities are featured in the Le Meridien Hamburg's air-conditioned rooms + suites. All throughout the hotel guests can receive complimentary Wi-Fi access. Bathrobes and high-quality toiletries are provided in the elegant bathrooms. Innovative variations of Mediterranean cuisine, inspired by Hanseatic style are served in the restaurant Le Ciel on the 9th floor of the hotel with a panoramic view of the Outhern Alster lake. Guests are offered a free boat trip on the Alster as part of the Unlock Art™ Programme. The hotel spa "Emotion Spa" with a fitness center offers various possibilities for recreation + relaxation. Le Meridien Hamburg owns 13 conference rooms with an event area of total 721 m². Discover ,,Meetings with a View"- conferences and events with a breathtaking view of the Alster lake. ... more   less 
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Also Known As:
Le Meridien Royal Hamburg Hotel Hamburg
Meridien Royal Hamburg
Hamburg Le Meridien

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