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Holiday Inn Hamburg
Ranked #90 of 321 Hotels in Hamburg
Reviewed December 23, 2012

Nice cheep hotel with OK facilities. OK pool area, a small sauna (be aware of the limited oening times for the sauna (14-22). Breakfast expensive and OK. The bar serves OK food, if everything else is closed. The bed was a little too hard for my girl friend.

  • Stayed: December 2012, traveled with family
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Thank Trbp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this reviewResponded December 27, 2012

Dear guest,

thank you very much for giving us a feedback regarding your stay at the Holiday Inn Hamburg. It is good to know that you enjoyed your stay with us.

We are looking forward to welcoming you back soon.

Kind regards,
Daniela Gorres
Guest Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 - 211 of 827 reviews

Reviewed December 23, 2012

A typical Holiday Inn hotel slightly away from the centre of the city however a good business hotel. The staff are very friendly, yes I here you say 'but it's in Germany!' and they are I promise. Good breakfast and clean rooms.

Room Tip: Get an executive room if you can
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  • Stayed: January 2012, traveled on business
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Thank thefooddood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this reviewResponded December 27, 2012

Dear guest,

thank you very much for your feedback. We really appreciate this. We will forward your kind words to our staff.

Hope to see you soon at our Holiday Inn Hamburg!

Kind regards,
Daniela Gorres
Guest Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012 via mobile

As hotel is outside the city, would suggest not taking this for city visit during holiday. Always need a car to get somewhere.
Price/quality is very good. I always take the executive floor room however also took other in the stadflügel. If you are there, DO NOT accept a room with street view, VERY loud when opening the window. Other rooms are just good. Executive rooms are better and beds sleep excellent. With Hol. Inn hotels you can choose your pillows, also nice.. Food is ok, I do eat there 1 time per stay as menu is same always. Gym poor, only 3 tredmills, pool nice after running. Drinks in minibar, 2 or 3 pieces, are free. Great price for what you get. Suggest to take the priority club card from IHG. Take this hotel for business, when you're there for holidays, you take a hotel downtown, safes parking fee's or taxi's.

  • Stayed: November 2012
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Thank Zpeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this reviewResponded December 2, 2012

Dear Guest,

thank you very much for your feedback. You can easily reach our hotel within a few minutes by bus from Hamburg main station. We offer an underground parking garage and beyond this 60 more parking spaces outside the hotel which are without a fee.

We are happy to take care of the special wishes of our guests regarding the location of the room whenever it is possible.

We are looking forward to welcoming you back soon.

Happy holidays and kind regards from the Holiday Inn Hamburg!

Daniela Gorres
Guest Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 24, 2012

I am currently staying in the Hotel and have mixed views. The room is slightly worn and outdated but it is comfortable. The television was an old CRT style and flickered constantly. The staff have all been friendly and helpful.

However, this hotel is in the middle of nowhere!! Staying here for business I tend to want an informal dinner and have so far eaten in the bar area downstairs. I am massively disapointed with the level of cuisine and would be amazed if there is any more than a microwave in the kitchen. With no other proper resteraunts within walking distance it leaves only the inhouse option. The menu lacks creavtivity and is sparse and their wine selection leaves a little to be desired. "Foodies" should definitely steer clear.

The parking is secure but comes at a daily cost, i find this outrageous and am highly disapointed. It has effectively added the cost of another nights stay to the bill.

The fitness suite is 2 treadmills and 2 bikes.

Best points are defintily the staff who have so far been exremely helpful.

  • Stayed: November 2012, traveled on business
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1  Thank Reddragon1927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

This Hotel is in a good location for business in the Hamburg area. Close to main highway with secure underground parking. The staff are friendly and helpful and the rooms are clean and comfortable even if a little worn.

  • Stayed: November 2012, traveled on business
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Thank DrifterD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this reviewResponded December 2, 2012

Dear guest,

Thank you very much for your feedback. It is good to know that we met your expectations during your stay with us at the Holiday Inn Hamburg.

The renovation of our hotel has already started. Lobby and restaurant have been remodeled and soon we will start to work on our rooms.

We are looking forward to welcoming you back soon.

Happy holidays and kind regards,

Daniela Gorres
Guest Relations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stay several time at Holiday Inn, but this Hotel should be definitely refurbished !! Initially they offer me a room in the separate building... room was very poor, furniture really old, low light and bad very poor overall .... beside this, take a couple of minute walking to reach the hotel area, not really confortable .... I came back and I ask for having a room in the main tower, they upgrade me and they ask me 10 euro extra ... I was really surprise when I arrive in the new room,almost same atmosphere, old furniture, tv probably from 1990....
I used the pool (very little) and the sauna, but also here I got another suprise ... was not available towel in the area ! So I went back in the room to take one, and I was unable to find a big towel, just a reagular little one ....
The unique positive things are the Restaurant, which offer a very good level of food, and the gentleness of the staff.
I wanna recommend to this people to refurbish this Hotel !!! Where is the "Holiday Inn taste" I esperimented severl times ???

  • Stayed: November 2012, traveled on business
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2  Thank IK1TTD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this reviewResponded November 6, 2012

Dear Guest,

thank you very much for giving us a feedback regarding your stay with us at the Holiday Inn Hamburg. We are sorry we did not meet your expectations. The renovation of our hotel has started. We finished the lobby and the restaurant and will soon begin to remodel our guest rooms.

We offer rooms in different categories. The room you booked first, was located in our "City-Wing", a building that is directly connected to the main tower with all the public areas. Pool towels are available at the reception. Please accept our apology that we did not give you this information during check-in.

We would be glad to welcome you back to convince you of our service.

Kind regards,
Daniela Gorres
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2012

Easy access when coming to Hamburg by car on motorway A1 from East or South, without having to enter the city, yet centrally located with access to public transport. If you need a non-smoking room, make sure you ask for one on check-in, otherwise you may be placed in a smoking room. Room is large, TV was old standard (no flat screen), decent breakfast buffet. This hotel is located right next to a main highway, so the window could not be opened at night (8th floor). A/C was insufficient.

Room Tip: Request for non-smoking room on check-in Try to get a room to the East to avoid traffic noise at ni...
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  • Stayed: October 2012, traveled on business
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Thank thgrams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holiday_Inn_Hamburg, Manager at Holiday Inn Hamburg, responded to this reviewResponded October 28, 2012

Dear guest,

thank you very much for your feedback. We really appreciate this. It is good to know that we met your expectations. We hope to welcome you back on your next trip to Hamburg!

Kind regards,
Daniela Gorres
Guest Relations Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hamburg

Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Luxury Hotel in Hamburg
Price Range: $75 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hamburg 4*
Number of rooms: 385
Official Description (provided by the hotel):
Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. ... more   less 
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Also Known As:
Holiday Inn Hamburg Hotel Hamburg
Hamburg Holiday Inn

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