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“Does the job for business meetings in the area”

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Leonardo Hotel Hamburg City Nord
Ranked #90 of 318 Hotels in Hamburg
London
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Does the job for business meetings in the area”
Reviewed November 4, 2011

Rooms are very comfortable and supper and breakfast actually very good. Nothing of interest nearby, but its 10 minutes from the airport, and if you have meetings in the area hard to fault

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wimbledon04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Breda, The Netherlands
Level Contributor
416 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed January 16, 2011

Although chosen for the location, it is not easy to get to by public transport to either airport or city center. Not a big issue if it wasn't for the sour outlook of the hotel area, the limited possibilities for eating out and the outside of the hotel itself. Howver, inside it is compensated. Staff is friendly (certainly compared to other German or large brand hotels) and certainly helpful in arranging things. Hotel bar is nice and you can eat simple but good at it. Rooms are sufficiently spacious, but do not expect a ballroom or a swiming pool, and equiped with facilities. The blankets are quite small, but the beds are good.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ortwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Folsom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 13, 2010

I just returned home from a 10 days stay in Hamburg. This time at the Best Western Queens Hotel and I must say I was truly Impressed with the wonderfully nice staff at this hotel. On my last trip to Hamburg I stayed closer to down town at a "NH" hotel and every request I made to the staff was greeted with an answer of "NO".. Here at the Queens they were extremely nice and made my stay very pleasant. The recommendations the staff made for restaurants around this Business area hotel were spot on. Another bonus is the Rubenkamp "S" Bahn (above ground train) station is only a 10 minute walk and you can get to anywhere in Hamburg quickly from there.. The rooms are a bit small but the outstanding breakfast more than made up for that. Internet might be expensive (My room it was included). If your staying North of Hamburg this hotel deserves a look..

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FolsomDude01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 2, 2010

We chose this hotel as it gave the option of parking the car for 2 weeks at the hotel and transport to the airport was included. This all worked perfect. The hotel was clean and the personnel was friendly and helpful. We did not try the breakfast as we were travelling very early. The bar was expensive. There is not much around the hotel to see or do, but that was not the purpose of our visit.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wotton-under-Edge, United Kingdom
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 2, 2008

Comfortable enough hotel but they tried to charge us for a breakfast we didn't have. The deal was 'room only' so we expected to pay for breakfast (€16.00 each). When we checked out they said we'd have to pay for breakfast on the last day even though we did not have it. The receptionist claimed we should have been told that if we didn't want breakfast we'd have to tell them the night before. We weren't told when we checked in, there was no mention of this in the room literature and nothing on our booking details. Faced with our refusal to pay they reluctantly agreed to waive the fee.

Also they charge for parking €9.00 overnight. TIP: park in the adjacent streets to avoid this charge, but make sure you park legally.

  • Liked — Location not far from the airport
  • Disliked — Breakfast not being included
  • Stayed October 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SimonHM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hamburg hotels

Winnipeg, Canada
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 2, 2008

We stayed at this hotel at the beginning of June 2008. We had a 'Comfort Room' with a queen bed on the 4th floor overlooking the main entrance and parking lot at a rate of 73Euro per night.

The hotel staff was friendly and helpful. We incorrectly assumed the hotel was airconditioned, and were advised otherwise at checkin. To our surprise when returned to the room later in the evening we found the staff had brought a fan for our use. This was greatly appreciated.

We speak no german, but found little trouble communicating in english with the front desk staff.

The location was great, very close to a major park. As we travelled by car, we cannot comment on bus/metro connections.
The area is not as congested as downtown, yet the proximity to central Hamburg is good.

The layout of the hotel is 'weird'. It appears to be an old series of apartments renovated into one hotel. Although there are elevators not all floors of all the sections are reachable. For example, our room was on the 4th floor, we had to take the elevator to the 3rd floor and take a flight of stairs up. This is not that complicated but can be a hassle with large luggage, or a wheelchair.

Overall, we would definately stay at this hotel again. We found this hotel to be a great value, compared to others in the area we looked at.

  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThePumper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Midlands
1 review
Reviewed June 22, 2008

Very clean, tidy, superb friendly local staff. Room was outstanding. Only sampled their breakfast this was increadable, lots of choice and plenty of it. The room I had was more of a suite, quite exceptional in every aspect. The location is great if you want to be able to return from your day to a quiet peacefull hotel. Buses and trains very easy to use. No were is very far away but far enough to give you a break. I will be going back and would recommend this hotel to any one. The only sad thing I have to say is that it puts just about every hotel I have ever stayed at in my own country to shame. They should take a leaf out of this hotels book.

  • Liked — Friendly, helpful staff, clean every thing
  • Disliked — It was faultless
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomahawkkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Hotel Hamburg City Nord

Property: Leonardo Hotel Hamburg City Nord
Address: Mexikoring 1, 22297 Hamburg, Germany (Formerly BEST WESTERN Queens Hotel Hamburg)
Location: Germany > Hamburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Airport Transportation
Hotel Style:
#26 Spa Hotel in Hamburg
#62 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leonardo Hotel Hamburg City Nord 4*
Number of rooms: 182
Reservation Options:
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Also Known As:
Best Western Hamburg
Hamburg Best Western

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