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“Business Stay in Sofitel Hamburg”

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Sofitel Hamburg Alter Wall
Ranked #30 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed April 5, 2012

Recently stayed at the Sofitel Hamburg for a business conference - great hotel with a great location and great staff.

Hotel is located close to City Hall and the Alster and has easy access to good shopping and restaurants.

The conference facilities were well organised and the food and beverage offering was excellent. Good lunches with a wide range of food choices - the breakfast buffet was also excellent and a reasonable price. The rooms are very well appointed with flat screen TVs and shower and bathtub in the rooms - very modern and up to date. The staff are very good - everyone was keen and eager to please and nothing was a problem - they did their jobs well without being instrusive - no matter what their role,

The spa facilities were very good although lacking in daylight - sauna, fitness, pool and steam room as well as a number of relaxation areas - very good staff and the masseur was excellent

Also tried the sushi restaurant and the choice, quality and service was excellent

Would hesitate to stay here again on business and would look at staying here personally for a short break as well

  • Stayed: March 2012, traveled on business
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Thank Belflyer1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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730 - 736 of 2,542 reviews

Reviewed April 3, 2012

Very stylish and elegant hotel with a great location.
Staff is very professional and service minded.
Breakfast is expensive.

  • Stayed: March 2012, traveled as a couple
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Thank FromHareskovby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2012

Great experience in this wonderfull hotel. The location is super in the middle of the citycenter with all the sites within walkingdistance. Lovely helpfull staff, great luxurious rooms an superb breakdast buffet.

  • Stayed: March 2012, traveled as a couple
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Thank AniqueJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2012

This is a great property and this was a repeat visit and Sofitel Hamburg did not fail. Great location and great staff. During the last visit, front desk staff Erhan Isik was outstanding but this can be said about the rest of the staff as well. Everyone tries to make the guest feel special from the doorman to bartender. Superb breakfast, superb room service and a great bar with a professional bartender.
A minus : Internet connection was patchy and not free. I don't like to pay even small fee for Internet, especially an inferior service. Also, more Apple friendly electronics in the room will be welcome. Bose radio is no longer exciting. How about an iMac in the room ?

Room Tip: 4th floor magnifique suites are the best
See more room tips
  • Stayed: March 2012, traveled with family
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Thank borwukNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2012

I haven't stayed in Sofitel for a while but I will make more effort to.

This hotel was great. It is new, beautiful, quiet, tastefully decorated and my short stay was a true pleasure.

I was at the hotel for a conference and sadly only for 24 hours. The hotel is very well located and along the canal. I had a room on the ground floor immediately across from the hotel library. I was worried it would be noisy but it was just fine.

The rooms are wonderful and a very good use of space with a nice bathroom and prep area located behind the bed with sliding doors for privacy. This worked quite well for me as a solo business traveller.

The room was very nicely done, great furniture and view over the canal. The room was spotless; the bathroom was excellent and the Occitane toiletries were very nice. The wifi in the room was also very good.

Complaint would be the TV which I found to be too complex and too slow, especially when flipping between channels.

Great feature of the hotel was the library which was empty during my entire stay. It was a nice place to chill out and do some work and be out of my room.

Staff were great and the food was fantastic both at the breakfast, our catered lunch and also for the a la carte dinner. Spa seemed really, really nice and unfortunately didn't have any time to try it.

I'd love to stay here again next time in Hamburg for pleasure.

  • Stayed: February 2012, traveled on business
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1  Thank BusyFlyingAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2012

Very nice and modern hotel. Central location. Shopping street and all historical places are around the conner. Only minus is wifi. Daily changed password and login. It seems to for such hotel it should be much easier set up.

  • Stayed: February 2012, traveled as a couple
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Thank Alexey2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2012

  • Stayed: February 2012, traveled on business
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Thank Knud F
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Sofitel Hamburg Alter Wall

Address: Alter Wall 40, 20457 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Hamburg-Altstadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#13 Spa Hotel in Hamburg
#22 Business Hotel in Hamburg
#26 Luxury Hotel in Hamburg
Price Range: $159 - $421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Hamburg Alter Wall 5*
Number of rooms: 241
Official Description (provided by the hotel):
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. ... more   less 
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Also Known As:
Sofitel Hamburg Alter Wall Hotel Hamburg
Accor Hamburg Alter Wall
Hamburg Sofitel

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