We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful stay at the Side”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
SIDE Design Hotel Hamburg
Ranked #35 of 318 Hotels in Hamburg
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Wonderful stay at the Side”
Reviewed December 10, 2012

Spent a wonderful weekend at the Side. A friendly personalised welcome note on arrival together with a bowl of fruit, Ren toiletries, fast and complimentary wifi and all the other gadgets in the room, incredibly friendly staff including the housekeeper who warmly greeted us each day. We loved the design of the room, the reception areas and the bar was great and vibey. Sadly we didn't try m'eatery their steak restaurant but will do so next time. Fantastic experience!

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PeterAucamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, December 12, 2012
Dear guests,

Thank you very much for sharing your feedback with us. We are very delighted to hear that you have enjoyed your stay and that we were able to exceed your expectations.

We hope that you will have the time to try our steaks at the [m]eatery bar + restaurant during your next stay.

We hope to have you back soon inSIDE.

Best regards,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,439 reviews from our community

Traveler rating
    699
    464
    189
    59
    28
See reviews for
146
539
84
503
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Irvine, California
Level Contributor
158 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed December 10, 2012

We enjoyed our one night stay at the SIDE Hotel in Hamburg. The hotel lobby and rooms are visually interesting. The hotel location is convenient to the central train station and other sites in Hamburg. The service was generally good, although our check in process could have been improved. We found the bed in our room to be exceptionally comfortable.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tsogl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, December 12, 2012
Dear guests,

Thank you very much for taking the time to write a review on TripAdvisor. We are very pleased to hear that you have enjoyed your stay and that our italian FRETTE matresses were to your satisfaction. We have already informed our Front Desk Manager about your feedback concerning the check-in process and assure you that we normally place great demands on the service for your guests.

We look forward to welcoming you soon again and assure you of our best attention to make your next stay perfect!

Yours sincerely,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 1, 2012

We had a conference organized in the hotel and all our rooms were booked there also. We were about 200 people. It was not a nice experience. There was no window in the conference room. The breaks were a nightmare because the design of the rooms does not allow for a such large group. It was difficult to leave the conference room, it was difficult to get to the coffee table and the restrooms were out of reach. The very worse was the lift. They are very small and were not sufficient for a such a large group. It took me 30 minutes to get to my room from the -1 floor.

I had already been to this hotel 4 years ago and I had found it exceptional. They even had Nespresso device in the rooms. Today, I found the hotel oldish, it could be refurbished and refreshed. My room was humid with a smell of mildew.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RDFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, December 22, 2012
Dear guest,

Thank you very much for taking the time to write a review on TripAdvisor.

We are concerned about your comments regarding humidity and smell in your guest room and would like to apologize that you did not find your room in excellent conditions. We will certainly discuss your feedback with our Executive Housekeeper and assure you that we take your feedback very serious. During the first quarter 2013 we will refurbish all guest rooms and suites.

We look forward to welcoming you again and assure you of our best attention to make your next stay perfect!

Yours sincerely,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed November 29, 2012

Was on business in October 2012 for two nights, really nice hotel, rooms small but functional
Highlight was dinner, best Filet Mignon ever, wine a bit expensive but you had to have a good wine with the quality of the steaks
would stay again

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RayT1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, December 7, 2012
Dear guest,

Thank you very much for sharing your feedback with us on TripAdvisor. We are very pleased to hear that you have enjoyed your stay and that the [m]eatery bar + restaurant was to your satisfaction.

We look forward to welcoming you soon again!

Yours sincerely,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 14, 2012

Stayed here for 2 nights on business trip; clean, modern, functional rooms in nice design, good amount of space. Service overall was great with friendly staff, very nice breakfast and have to mention service at breakfast was perfect and with a smile. Only comments are gym is quite small and ltd nr of equipment (be there first) and service at the hotel bar in evening was slow and a bit arrogant. I rented a meeting room in the hotel as well for a day; nice and well equipped room and great service around it.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, November 16, 2012
Dear guest,

Thank you very much for sharing your feedback with us. We are very delighted to hear that you have enjoyed your stay and that we were able to exceed your expectations.

We are sorry that the service at the [m]eatery bar was not to your full satisfaction. Please accept our apologies for the inconveniences.

We look forward to welcoming you again and assure you of our best attention to make your next stay perfect!

Best regards,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henley-on-Thames, United Kingdom
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed November 1, 2012

The marmite of hotels in beautiful Hamburg. You'll just end up loving it or hating it. I wanted to love it but having stayed there twice on business have ended up hating it. On first occasion they misplaced lots of my materials for a workshop I was running there. Staff were the worst trained and unhelpful this side of 1970s eastern Europe. On second occasion (forced back because all other rooms in HH were booked for a conference) they booked me a taxi but when it failed to turn up after 30 minutes they said tough and left me to walk in the snow to a taxi rank 500 m away. Words fail me for the loathing I have for this place.

Room Tip: If it is a space age looking place with funky decor and that is all you want go here. If it is also...
See more room tips
  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CP1966942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, November 27, 2012
Dear guest,

Thank you very much for taking the time to write a review on TripAdvisor.

We are very concerned about your comments regarding the loss of your workshop materials and the failed taxi order. We will certainly discuss your complaint with our Front Desk Manager and assure you that we take your feedback very serious.

Please accept our apologies for the inconveniences.

Sincerely yours,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 16, 2012

great hotel - trendy and funky. rooms really nicely appointed and bathrooms were exceptionally nice.
bed incredibly comfortable - felt like i was floating.
windows open which is a huge plus in a modern hotel.
restaurant excellent

will be back!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank groupleaderinPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SIDE_Hamburg, General Manager at SIDE Design Hotel Hamburg, responded to this review, October 19, 2012
Dear guest,

Thank you very much for sharing your feedback with us on TripAdvisor. We are very delighted to hear that you have enjoyed your stay and that we were able to exceed your expectations.

We look forward to welcoming you again!

Best regards,

Theda J. Mustroph & Michael Lutz
General Manager SIDE
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Neustadt
Hamburg Marriott Hotel
Hamburg Marriott Hotel
#55 of 318 in Hamburg
1,055 reviews
Hamburg-Altstadt
Sofitel Hamburg Alter Wall
Neustadt
Renaissance Hamburg Hotel
Renaissance Hamburg Hotel
#34 of 318 in Hamburg
742 reviews
Show Prices
Show Prices
Show Prices
Le Meridien Hamburg
#28 of 318 in Hamburg
1,419 reviews
Scandic Hamburg Emporio
#16 of 318 in Hamburg
1,453 reviews
Park Hyatt Hamburg
#4 of 318 in Hamburg
2,298 reviews
Show Prices
Show Prices
Show Prices

Been to SIDE Design Hotel Hamburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SIDE Design Hotel Hamburg

Property: SIDE Design Hotel Hamburg
Address: Drehbahn 49, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Hamburg
#29 Luxury Hotel in Hamburg
#33 Business Hotel in Hamburg
#37 Family Hotel in Hamburg
#45 Romantic Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SIDE Design Hotel Hamburg 5*
Number of rooms: 178
Official Description (provided by the hotel):
As Hamburgs first 5* Superior Design Hotel, SIDE is directly located in the heart of the city. Built by architect Jan Störmer, designed by Matteo Thun and illuminated by Robert Wilson, space and light have been put perfectly in relation to one another. These are the factors, which essentially shape the heart of the hotel and make the SIDE a sensual location for the urban generation of today. The 168 rooms in different categories are minimalist in style, yet welcoming, comfortable and with a personal touch. Ten "flying" suites on the 10th and 11th floor are all decked out in white. A further highlight of the hotel is the Sky Lounge and the roof top terrace on the 8th floor which offer an impressive view over Hamburg. Both are perfect venues for summer parties, events or photo-shootings. On the ground floor, the [m]eatery bar +restaurant serves dry aged steaks, different self-made burgers and special tartars. Colourblocking is a key theme in the SIDE SPA. This wellness oasis is refreshingly colourful and luxuriously furnished ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, Priceline, TripOnline SA, Cancelon, Cheap Tickets, Evoline ltd, HotelQuickly and HRS so you can book your SIDE Design Hotel Hamburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Side Hotel Hamburg
Side Hamburg

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing