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“Clean and convenient”

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Generator Hostel Hamburg
Ranked #3 of 100 Specialty Lodging in Hamburg
New York City, New York
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Clean and convenient”
Reviewed March 25, 2013

I traveled to Hamburg with a group of friends for the weekend. The Generator hostel was located just across the street from the Hauptbahnhof (main train station) and was easy to find. Our room was very modern and clean, with a reading light and charging ports/plug-ins located beside each bed, as well as an ensuite shower and toilet in addition to those down the hall. Everything in this hostel seemed brand new and squeaky clean. I would definitely recommend this hostel to anyone visiting Hamburg.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,322 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Erlangen, Germany
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2013

Hamburg is a beautiful city and for me and my friends the 3 day trip was cruelly cut short not even two hours after arriving to the hostel. We arrived into the hostel and immediately felt at home, however after dinner we returned to find 2 ipods, 2 cameras, a phone, a passport and a laptop missing from the room. Now either the hostel doesn't have proper security in place or else we were very naive leaving our belongings it what seemed to be a safe locker.... word of warning we filed a complaint with the police and they were less surprised than the staff members..staff were also very unaccommodating and unhelpful to our situation not surprisingly we moved hostel immediately.

  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aisling C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Markus K, Front Office Manager at Generator Hostel Hamburg, responded to this review, March 11, 2013
First of all, thank you for your honest feedback.
The Generator Hostel Hamburg is now only 1 year old and we try to improve our service everyday since the day we opened and that is why it is so important to receive the feedback of our guests to get even better.
We have a security who protects our guests and who ensures that only hostel guests can enter the building. He also does frequent rounds through the entire building to ensure even more safety.
When you book a shared room it is a questions of trust, since you are sharing your room with “mates” from all over the world.
That’s why we provide every bed with a security box which you can lock with a padlock. We also have safety deposit boxes in the lobby to lock valuable things even more secure.
It is very unusual that items and personal belongings get lost in our property. Thats why we informed the police immediately as they are the only institution which is entitled to access the guests information of each person in our house.
Since the police in large cities like Hamburg is dealing with thefts everyday, they probably didn’t seem very surprised when they came to write down your incident and we’re sorry for the wrong impression this has created.
However, we’re very sorry for the loss of your belongings and for the anger and confusion this has caused. But we can assure you that we’re working very hard to keep the Generator Hamburg the safest and most secure Hostel in town.
With warm regards,
Martin Major
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 27, 2013

Really modern design and everything felt brand new. It's a huge hostel but it doesn't really have a party feel despite the huge bar area with drinks specials, I'd pass up if you're looking for a party hostel to drink at but there are a few bars down the road which are good to go to. Location is good being right next to the train station but it is about a 15-20 min walk from the centre of town. Overall highly recommended and I would definitely stay there again.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jordan_aus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg
1 review
Reviewed February 24, 2013

This hostel is okay for a city trip in Hamburg for a couple of days, because next to main station. Staff is friendly and helpful. Room was quiet eventhough hostel was full with international guests. A good place to stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
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Review collected in partnership with Easytobook.com

Helpful?
Thank Sabine E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bogota, Colombia
Level 5 Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 16, 2013

You will arrive easily to this place as it's almost beside the station. A nice girl welcomed me, explained everything and showed me a map of Hamburg with the hot spots.
Rooms were clean, bed was comfortable and the place was quiet.
The only thing I didn't like was the bathroom which was tiny, even for me being really thin. Can't imagine a bigger person there.
You won't have trouble finding someplace to eat nearby.

  • Stayed January 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Level 4 Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 15, 2013

This hostel was great. As many others commented everything was modern and very clean. The bar was fun and there were good hang out areas both in the bar and on a patio outside. This hostel, unlike the Generator in Copenhagen, was actually very quiet even with windows open. The room size was about average for a hostel, but I do remember the beds being very comfortable. I do believe there was a breakfast option here, but to be honest I don't remember how much it was or if it was any good. The location of the hostel was decent. It's right across the street from the Central Station and you can walk to some of the more popular areas of the city - though some of those walks can be quite long. There were some good restaurants right around the hostel itself as well. The staff were fine, I don't recall interacting with them too much, but when I did they were helpful. Overall if you're traveling on a budget this place is definitely a good one to consider.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank THEBafanaBafana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Generator Hostel Hamburg

Property: Generator Hostel Hamburg
Address: Steintorplatz 3, 20099 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 100 Specialty Lodging in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Generator Hostel Hamburg 2*
Number of rooms: 161
Official Description (provided by the hotel):
Our fresh, brand new Hamburg Hostel opened in January 2012 and is located in the heart of St Georg, next to the central train station "Hauptbahnhof Sued". Many of Hamburg’s great attractions are on our doorstep, such as the Deichtorhallen, the City Hall and the area of Speicherstadt. We know that Hamburg can be expensive, so unlike many other Hamburg hostels we give you: FREE Wi-Fi Internet, FREE bed linen, central location and en-suite Rooms.All our other Generator Hostels are renowned for their famous late nights at Generator Bar which provide a unique atmosphere, entertaining our guests with DJ nights, Karaoke, quizzes and fancy dress evenings: expect this and many many more fun evenings. ... more   less 
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