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Mercure Hotel Hamburg City
Ranked #55 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed February 5, 2014

  • Stayed: January 2014, traveled on business
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Marc V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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114 - 120 of 760 reviews

Reviewed January 7, 2014

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank Vladimir P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 1, 2014

We stayed here for 3 nights with our two young children (6 & 4). The hotel itself is great in our opinion. As non-German speakers we felt the welcome and help given from the reception staff was excellent. We ate in the restaurant and whilst quite expensive the food was good. Wine is very expensive here though.

It is a decent 20 minute walk to the centre (don't understand how some people say it's 10) and that would be at a fair pace. It's not a bad walk though so we didn't mind it. Taxis are 8 euros so we would often get a taxi back.

The bar area is lovely and relaxing and welcomed the children too. If we were to go back to Hamburg we would definitekly stay here.

  • Stayed: December 2013, traveled with family
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Thank jpipcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 28, 2013

Nice hotel with easy access to the center. 10 minutes on foot with two children.
The hotel promised that there would be a bath tub in the room, which there wasn't and the staff forgot to bring extra towels to our room each day.
Fine selection at the breakfast buffet each morning with lots of fresh fruit.

Stayed: December 2013, traveled with family
Thank Henrik B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2013

Firstly, this is not as central as the Accor website suggests - not 'in the heart' of the city. It is an uninspiring mile trudge to the centre and station.
Hotel is good value, decor in room a bit dated but very spacious, really comfortable bed and pillows, superb coffee machine. The bathroom is well laid out, nice deep tub but no bath plug and the towels are small, thin and feel rough. Room and whole hotel is very clean. Service is superb - all staff are friendly, helpful and efficient. The restaurant is good - dinner offers plenty of choice, well cooked and beautifully presented by charming waiters. Which is just as well given there are no obvious alternatives in the immediate area. Nice bar area, good selection of very high quality wine by the glass.
Overall price/quality stacks up well, a point lost for location, towels and lack of bath plug.
If I came to Hamburg again I'd probably look for somewhere more central.
Hamburg itself has lots to offer - superb galleries and museums and at this time of year lots of Christmas markets. Local people I met were very friendly.

  • Stayed: November 2013, traveled solo
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1  Thank frequentflyerSeaford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2013

I have stayed here several times. I love the breakfast. the rooms are average but your not paying for luxury here either. The bar food is also good. Close to town and five minutes walk to the train.Fresh Orange juice in the morning. good wifi

Room Tip: if your an Accor member tell them you are so you can get a better room (If you have status points)
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  • Stayed: September 2013, traveled on business
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Thank tokyotraveller918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Stayed for 1 night during a business trip. Staff is friendly, hotel is OK. Value for money is good.
The only negative point are the dangerous bathtubs. They are very high and you can easily slip when getting out of them.

  • Stayed: November 2013, traveled on business
    • Value
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Thank Tirso T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Hotel Hamburg City

Address: Amsinckstr. 53, 20097 Hamburg, Germany (Formerly Novotel Hamburg City Sud)
Phone Number:
Location: Germany > Hamburg > Hammerbrook
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#44 Luxury Hotel in Hamburg
Price Range: $107 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg City 4*
Number of rooms: 187
Official Description (provided by the hotel):
The Mercure Hotel Hamburg City is a 4 star hotel with a unique decor concept inspired by Hamburg, the media city. This is carried through the 187 guest rooms as well as other parts of the hotel. ... more   less 
Reservation Options:
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Also Known As:
Accor Hotel Hamburg City
Mercure Hamburg

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