Had a great stay at the hotel in December 2011. The reception welcome was very quick and efficient, with the receptionist recommending the best Christmas Markets and sights, and providing a map.
The hotel is very well located, a short 8-10 minute walk to all of the main city centre (it pays to note there are no corporate business hotels right in the centre apart from the Marriott which is fractionally closer but only by a couple of minutes). It is located right by the Conference Centre, Damnator Station and the Botanical Gardens. The station has Deustche Bahn, S Bahn and U Bahn links and can connect you to the main station and Rathaus stations if the short walk is too much for some. The station also has some small shops selling magazines, stamps, water, snacks etc and also Starbucks.
The hotel has well appointed rooms, in either Natural or Urban style, with clean neutral colour schemes, flat screen TVs including English channels BBC1, 2 and 3 and BBC World. However there is no pillow menu as per other corporate hotel chains, and the pillows were somewhat uncomfortable. The bathroom was very well lit, with anti fog mirror, and large power shower, however there was no bathtub. Bathroom amenities were of a good standard. The hotel room we were allocated (2306) had amazing views over Hamburg and the inner and outer lakes and the city centre,
Service throughout the hotel was excellent, from reception, restaurant staff and leisure club, all acknowledging their guests in public areas. The bar area was very nice in the lobby, and a wide selection of food and drink was available. However I did have to go up to the bar to order, and no table service was offered, which I would expect from a hotel of this calibre.
Breakfast was excellent with a wide range of hot food, including eggs cooked to order, cold meats and cheeses, breads and pastries, yoghurts, fruits and cereals and a wide selection of different teas, coffees and juices. However orange juice was not freshly squeezed.
Trader Viks restaurant was very good, with exceptional food, however the experience was spoiled by terrible service, with the restaurant not that busy, and drinks taking 15 minutes to arrive, forgotten second drinks order, long waits to clear tables, having to ask for desert menus and waiting a long time for the bill while three staff members seemed to stand by the welcome podium.
The hotel has a well appointed spa area, with relaxation room, and a sauna and steam room and also a mini gym.
Overall I would recommend this hotel for leisure and business guests, as it scores with service and amenities, in a great location. I would definitely stay here again if I were to return to Hamburg.
- Official Description (provided by the hotel):
- Located in the city center next to the “Planten un Blomen” park you find the Radisson Blu Hotel. Hamburg's biggest and tallest hotel is now, after renovation, also the newest one. Lake Alster, the shopping district and many cultural attractions are within walking distance. The Radisson Blu Hotel offers 556 rooms in 3 different styles: “Natural”, “Urban” and “New York Mansion”. The hotel’s conference area of 2,122 m² offers a multi-functional area for events up to 1000 people. The direct access to the Congress Center Hamburg, CCH, grants additional flexibility if extra space is required. For exclusive events Hamburg´s highest event location “High End” is the place to be: Situated on the 26th and 27th floor breathtaking view over the city is included! The Health & Spa invites guests to workout and relax and two restaurants & bars promise culinary highlights. ... more less
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- Also Known As:
- Radisson Blu Hotel, Hamburg Hotel Hamburg
- Radisson Hamburg
- Hamburg Radisson