We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Madison Hamburg
Ranked #3 of 318 Hotels in Hamburg
Certificate of Excellence
Wassenaar, The Netherlands
Level Contributor
232 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Great hotel”
5 of 5 bubbles Reviewed April 23, 2014

Really nice hotel-large and well laid out rooms. Very clean, many amenities, very comfy beds.. On a quiet street. Easy parking that leads up to the lobby (20 euros a day). The location is very good-close walk to Harbor, Miniature Wonderland, tram station.. The staff was kind and very helpful. The restaurant was quite good-great burgers. The breakfast was good but expensive. I would recommend this hotel highly!

Room Tip: We had a suite for 4 (not offered online but when I called to book 2 rooms-have 2 teens-they offered...
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JJBBMOW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, May 3, 2014
Dear "JJBBMOW",
thank you so much for your great recommendation. It is nice to see that you had such a good time in Hamburg and found the perfect base for your visit. Hope to welcome you back soon again. Very best regards - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

974 reviews from our community

Traveler rating
    720
    220
    26
    8
    0
See reviews for
146
348
51
315
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Malmo, Sweden
Level Contributor
73 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed April 22, 2014 via mobile

Fresh business hotel, with good facilities. Everything you might need for a business stay. Rooms are big, fresh and comfortable. Restaurant and bar are good. Smooth pick up point for taxis and the staff are very professional and competent. Good place.

Stayed April 2014, traveled on business
Helpful?
1 Thank Rune A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, May 3, 2014
Dear "Rune A",
we are very happy about your nice review and the praise about our staff. Thank you very much for your good valuation and hopefully we see you soon again. Best regards - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheltenham, United Kingdom
Level Contributor
192 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 bubbles Reviewed April 17, 2014

Stayed here for 3 nights as a couple visiting family in Hamburg. Because we wanted to use the hotel as an entertaining base for our grandchildren, we upgraded for a very good price at check in to a suite ( Room 212 ). This gave us a beautiful room, with kitchenette, very large lounge, desk/office space in a corner of the lounge, a large king size bedded room, separate bathroom with both bath and walk in shower, and a separate WC. Absolutely ideal for our needs. Staff were very friendly and helpful, in all parts of hotel. Free Wifi for as many "pieces" as you have. Works well and speed is good. Free access to adjoining health club. Location is in a quiet part of city near harbour and business area, but there are some good restaurants within easy walking distance. We walked one evening to the "Portuguese Quarter" and found a range of Portuguese and Brazilian restaurants.
The restaurant is small and can get crowded at breakfast, and I would describe breakfast as adequate, but the weakest part of the hotel offering.
We dined here with our grandchildren on a Saturday night and the restaurant was very quiet. The children's menu was very good, and all 3 of different ages enjoyed it. We adults found the menu choice more limited, and thought that it was ok, but overpriced. Better to eat out.

Room Tip: Corner rooms have windows on two sides and are very light and airy. We stayed in 212. It is worth as...
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 224DavidR224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, May 3, 2014
Dear "224DabidR224",
thank you very much for your kind review and the nice recommendation. We are very happy that you had such a wonderful stay with us. We always try to improve our breakfast as well as the restaurant menu - so thanks a lot for the hint. Hope to welcome you back soon again. Very best regards - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bronxville, New York
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed April 7, 2014

TripAdvisor came through with this hotel big time. I'd never been to Hamburg before so just picked it because it was #1 and reasonably priced. Room was huge, location was great–short walk to the U-Bahn, 4 stops or so to the train station, easy walk to the center of town.

Great cafe across the street with pastries for breakfast.

Will be back!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyGuy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, April 16, 2014
Dear "HappyGuy2",

many thanks for your very nice feedback on your stay with us.
We are more than happy that you haven´t been disappointed after your chose Hambrugs number 1 on TripAdvisor. This is such an honor for us and we really try to keep our service, staff and offers on this high level every day.

It was your first time in Hamburg - but hopefully not the last one - neither at THE MADISON.

Yours sincerely - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 7, 2014

Stayed at this hotel as a group of 10 people. The hotel was very nice and situated in a good location close enough to the action but far enough away to be a quiet place to stay. The staff were incredibly efficient and friendly. They helped book restaurants helped us in a city we had not visited before. Thank you to the staff for making this a great little break. I cannot recommend the hotel highly enough.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hittheroad77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, April 16, 2014
Dear "hittheroad77",

wow - many thanks for this outstanding feedback. We are very happy to read that you and your friends felt very well taken care of during your stay. This is what we have as one of our highest claims.

We would be more than happy to welcoming you again here soon.

Yours sincerely - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed April 5, 2014 via mobile

The Madison is located on a quiet street by the harbour. A pleasant 15 minute walk to the centre of town.

To begin, the check in was fast and friendly. Our room (624) was huge with a small kitchenette, a kettle with a great selection of teas to choose from plus a coffee machine. The hair dryer was also very good (I have curly hair which I prefer to blow dry straight, so that's very imp for me)
It was a quiet room and the quality of our sleep was excellent.

The following day we were out all day and got back to our room to find that it wasn't cleaned. We called reception who apologized profusely and the housekeeping came by twice to apologize as well. We had to attend a wedding at 6pm so we asked for the room to be cleaned after 6pm. When we returned we were delighted to find the room tidied and a note on the the table from housekeeping saying how sorry they were for the inconvenience and if we would accept their gift which were two espresso illy cups in individual boxes. What a sweet gesture! We were very impressed!

The only thing I would say was negative was that the gym was in a bldg next door (meridian spa) and it was open from 9am to 12pm on weekends and longer during the week, unfortunately we were there on the weekend so we didn't get to use it as we are early risers and were already out and about by 8am.

Stayed March 2014, traveled as a couple
Helpful?
2 Thank Reems2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, April 16, 2014
Dear Reems2012,

first of all many thanks for your kind review on your stay with us and your feedback.

I´m sorry to read that your room was not tidied at the moment of your return. Normally, we are really keeping our staff to clean up the rooms during the absence of our guests. At least you received a little excuse on this.

Furthermore it is a pitty that you wasn´t able to use the Spa & Gym - but since it is an external company (having a cooperation with us) we unfortunately have no influence on this. We hope you still can access there during your upcoming stay with us.

Last but not least I´m very happy to read that you liked our hair dryer - this is indeed an important feedback for us - since they have been installed only some weeks ago.

Looking forward to welcoming you soon again at THE MADISON.

Yours sincerely - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed March 26, 2014 via mobile

We stayed here for three nights
The room was quite large with a stereo and tv
Wifi was free and - the gave u a ticket for each device which was kind of annoying- you should just be able to access without having to log in each time
The hotel was modern
Great coffee shop across the street
The breakfast was somewhat pricey
Our room had two twins together- we saw this at other hotels- but don't get it.
Located centrally near the water
Easily accessible to the U-S Bahn
Walking distance to the Rathaus
My wife loved the candy jar at the reception
Everyone was very friendly- but they were not overly helpful when we asked questions about restaurants, museums and boat tours

Stayed March 2014, traveled as a couple
Helpful?
3 Thank Jeffrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
madisonhamburg, General Manager at The Madison Hamburg, responded to this review, March 27, 2014
Dear "Jfarma",
thank you very much for your positive feedback regarding your stay with us. I am very sorry to hear that our staff was not overly helpful when asking for restaurants and sightseeing. This does not meet our requirements and i will talk to my front office staff. Thanks a lot for your open words and very best regards - Thomas Kleinertz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hamburg hotels
25hours Hotel HafenCity
#9 of 318 in Hamburg
4.5 of 5 bubbles 1,328 reviews
Park Hyatt Hamburg
#5 of 318 in Hamburg
4.5 of 5 bubbles 2,175 reviews
Neustadt
Fairmont Hotel Vier Jahreszeiten
Show Prices
Show Prices
Show Prices
St. Pauli
Hotel St. Annen
Hotel St. Annen
#1 of 318 in Hamburg
4.5 of 5 bubbles 313 reviews
Eimsbüttel
NH Collection Hamburg City
Show Prices
Show Prices
Show Prices

Been to The Madison Hamburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Madison Hamburg

Property: The Madison Hamburg
Address: Schaarsteinweg 4, 20459 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hamburg
#2 Luxury Hotel in Hamburg
#3 Business Hotel in Hamburg
#7 Family Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Madison Hamburg 4.5*
Number of rooms: 166
Official Description (provided by the hotel):
The Madison Hotel Hamburg with its 166 rooms is ideally situated between the Elbphilharmonie, the Speicherstadt and the city, just below the town's emblem - the Michel. From our hotel, you can reach all places of interest on foot and explore Hamburg. We provide excellent transport connections to the highways as well as to the public transport. All of our rooms and suites are at least 35 m² large and offer, amongst other things, a spacious working area with state-of-the-art technology and a large and comfortable bed with a high-quality mattress. A spacious bathroom and a fully equipped kitchenette with refrigerator await you in your air-conditioned room. Our Marleys restaurant presents a wide range of Euro-Asian and international dishes. The breakfast buffet is served from 06:30 a.m. to 11:00 a.m. and on Sundays even until noon. Directly in the house, there is the 3,500 m² Meridian Spa fitness and wellness oasis. Our guests can use the Meridian Spa until noon free of charge and afterwards after paying a reduced daily price. The spacious thermal bath area and the nice massages with aroma oils promise you peace and relaxation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Orbitz, Travelocity, Hotel.de, TripOnline SA and Evoline ltd so you can book your The Madison Hamburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hamburg Madison Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing