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134 - 139 of 3,213 reviews
Reviewed February 18, 2019

This hotel was very nice.
The restaurant was very good with great food and staff.
The rooms were warm and inviting with comfortable beds.
The only downside is I found the pool area quite small for the amount of people that were there, and when I tried to book an appointment for my husband and I at the spa, everything was completely booked.
For a hotel that emphasises its Spa, this was disappointing.

Date of stay: February 2019
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank AnnaMS68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandElysee, Leiter Gästebetreuung at Grand Elysee Hotel Hamburg, responded to this reviewResponded February 21, 2019

Dear Guest,

Thank you very much for taking the time to evaluate your visit at the Grand Elysée Hamburg.
We are pleased that you had a nice stay with us and felt so comfortable. Your lovely comment regarding our staff, the culinary diversity and our hotel rooms are a great motivation for all of us, which we gladly shared with the entire team.
Furthermore we would like to thank you for your annotations regarding the spa are, which we noted for further internal discussion.

We very much hope to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 17, 2019

Very good location just 10 minutes walking and you are at city center
Fantastic quality over all.
Friendly staff, very clean and very good quality furnished rooms.
Price is fairly high to compare to the quality of the hotel and the good service you receive

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jet25109602643
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandElysee, Leiter Gästebetreuung at Grand Elysee Hotel Hamburg, responded to this reviewResponded February 18, 2019

Dear guest,

Thank you very much for your lovely evaluation.
We are delighted that you had a wonderful stay with us and felt very comfortable. Your positive feedback regarding our friendly staff and the hotel room makes us very proud. Please be assured that your comment is a great motivation for all of us, which we gladly shared with the entire team.

We are looking forward to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2019

This brilliant hotel, Never failed. Great and clean rooms, super internet, great Spa and very good service overall. We enjoyed the perfect breakfast og the delicious drinks at Bourbon Street bar. Easy parking as well

Date of stay: February 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Explore35463485785
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandElysee, Leiter Gästebetreuung at Grand Elysee Hotel Hamburg, responded to this reviewResponded February 17, 2019

Dear guest,

Thank you very much for your great feedback.
We are delighted that you had a wonderful stay with us and felt so comfortable. Your lovely comment regarding our hotel rooms, the spa area, the gastronomic diversity as well as our service and the parking possibilities makes us very proud. Please be assured that your evaluation is an amazing motivation for all of us, which we gladly shared with the entire team.

We are looking forward to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2019

We realy enjoyed our stay at the gand Elysee Hamburg. The rooms are great, clean and quiet. The staff is frindly and helpfull. On the 1. Floor they have a spa with jazzusi, pool and different saunas, a nice place to relax after a long day walking around Hamburg. The breakfast is amazing it has everything you would wish for. I would recomend this hotel for everyone who wants a 5 star expierence when visiting Hamburg

Date of stay: February 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Curious07333415612
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandElysee, Leiter Gästebetreuung at Grand Elysee Hotel Hamburg, responded to this reviewResponded February 14, 2019

Dear guest,

Thank you very much for your great evaluation.
We are delighted that you had a wonderful stay with us and felt so comfortable. Your lovely words regarding our friendly and helpful staff, the hotel rooms as well as the spa area and our breakfast make us very proud. Please be assured that your positive feedback is a great motivation for all of us, which we gladly shared with the entire team.

We are looking forward to welcome you back again, soon.

With kind regards

Britta Toborg
Director Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2019

I have been coming to the Grand Elysee for more than 25 years and it has always been an oasis of rest, specially the spa area. Looking forward to my next visit in 2019 and I am sure the service will be excellent again.

Date of stay: April 2018
1  Thank Stephan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
GrandElysee, Leiter Gästebetreuung at Grand Elysee Hotel Hamburg, responded to this reviewResponded February 14, 2019

Dear guest,

Thank you very much for your lovely comment.
We are overwhelmed to read that you feel very comfortable at our hotel and have been visiting us for more than 25 years. This makes us very proud. Furthermore your positive feedback is a great motivation for all of us, which we gladly shared with the entire team.

We are looking forward to welcome you back again, very soon.

With kind regards

Britta Toborg
Director Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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