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“Central location, good value”
Review of Hotel Alster-Hof

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Hotel Alster-Hof
Ranked #61 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed May 18, 2014

Really helpful and courteous staff - a pleasure every time.
Varied breakfast with a lot of fresh fruit and good, real scrambled eggs.
Location at Binnenalster means less than 10 min´s walk to the Town hall. U-bahn station right outside.
I reserved a good time in advance and the hotel fulfilled my wishes about room location.

Bland and a little dated room furniture, but immaculately clean. The double bed in our spacious and airy room consisted of two joined single beds.

Wi-fi means paying. Really?

Room Tip: ask for upper floors for less street noise.
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  • Stayed: May 2014, traveled with friends
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1  Thank SvenDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this reviewResponded June 18, 2014

Dear guest, we are glad to get such a nice comment, thank you very much! Kind regards, Alster-Hof

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53 - 59 of 309 reviews

Reviewed May 13, 2014

We stayed for 3 days at the Alster Hof and I have to really mention the good service and politness of the service staff. The rooms are ok and the bathrooms are newly done. Evrything is taken care off. The breakfast was amazing and its a good place to stay looking from a point "price for value" ...

  • Stayed: May 2014, traveled with friends
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Thank Pantera77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

Within walking distance of the Rathaus, Karstadt and the main station. Within steps of hofbrauhaus. Very good buffet and sauna. Staff friendly and helpful.would be my first choice should I return to Hamburg .

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Easytobook.com
1  Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this reviewResponded April 30, 2014
Google Translation

Sehr geehrter Gast, wir bedanken uns für Ihre nette Bewertung und freuen uns, dass wir Sie mit unserem Angebot und dem Service überzeugen konnten. Wir hoffen Sie bald wieder in unserem Hotel wieder begrüßen zu können! Bis dahin, das Alster-Hof Team.

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Reviewed March 28, 2014

We got to the hotel 2 hours before check-in time and were delighted that our double room was available right away. We were impressed by the size of the room. A large double bed plus a large chest of draws to one side and a small table on the other . A comfortable armchair was on one side of a small table and a small two seater settee on the other, plus a dresser with the TV and hotel information. Built into the room were plenty of wardrobe space, a mini bar, and safe and a bathroom with two sinks. Two large windows with attractive nets and curtains faced rooms across the way. On the small table were two bottles of complementary sparkling water with glasses.
Breakfasts were served from 06.30 - 10.30am - very civilised and the breakfast room was light, large and airy and the choices were from a hot and cold buffet which was constantly replenished. We were served hot drinks by charming staff. Situated only a few minutes walk to the Binnelalster lake and 10 minutes from the gorgeous Rathaus (town hall) and a few yards from the underground. Almost next door is a great little pub/bar which was very welcoming called The Klimperkiste. I highly recommend this hotel for not only it's location but it's general facilities and friendly staff.

  • Stayed: March 2014, traveled as a couple
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2  Thank Margaret G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alster_Hof_Hotel, Verkaufsleiter at Hotel Alster-Hof, responded to this reviewResponded April 21, 2014

Dear guest, thank you very much for your friendly feedback! We are very glad that you have felt at ease in our hotel and do recommend it! We hope that we will see you again during your next stay in Hamburg! Kind regards, your hotel Alster-Hof!

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Reviewed December 20, 2013

Stayed for 3 nights recently as a base to see the Xmas markets. All right, in parts it's just a little bit faded, but a refurbishment programme is on-going. The room was spacious and spotless, and the bathroom was one of the best we've come across.
Breakfast was excellent with a wide choice, and the staff were always polite and very helpful.
The markets were excellent and were all within easy reach on foot.
We will definitely stay at the Alster-Hof if we return to Hamburg.

  • Stayed: December 2013, traveled with family
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1  Thank pcash375
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2013

Just spent 3 nights staying at Alster Hof to visit the Christmas market and do some memory lane stuff as we lived here in the 80's. Our bedroom was a good size, with 2 huge singles pushed together in the Continental style. The en-suite was also large and had a bath which was good to relax in after a day spent pounding the city streets! Everything was clean & very comfortable. The bedroom looked out on inner courtyard so the room was very quiet and we got a good night's sleep. One strange thing - no coat hangers so damp coats had to be put over back of chairs or dumped on floor.

There was a good choice of food for breakfast and everything was topped up even near end of service period. Staff were friendly and helpful.

Location is very good, maybe 75 metres from the Esplanade entrance to Stephanplatz U bahn station, which helps on arrival and departure days, otherwise it's just a short walk down the Colonnade to Gänsemarkt or Jungfernstieg and on to the Rathaus / shopping streets.

The Hotel has a number of eating opportunities nearby, we had to re-visit the Block House which serves some of the best steaks ever, then we tried the Fischerstube in Colonnade, and a Bavarian night at the Brau Hof just a few steps along the Esplanade.

  • Stayed: November 2013, traveled as a couple
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2  Thank JP10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

To be brief, this hotel is fine, very clean, the staff very helpful, it is well situated for the City centre, it is good value for money. My partner and I would stay there again. Finally, the City is wonderful, well worth a visit, we had 5 nights there but 3-4 would be fine to see and do. John & Dee

  • Stayed: November 2013, traveled as a couple
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Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Alster-Hof

Address: Esplanade 12, 20354 Hamburg, Germany
Location: Germany > Hamburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#34 Family Hotel in Hamburg
#49 Romantic Hotel in Hamburg
Price Range: $144 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Alster-Hof 3.5*
Number of rooms: 108
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Also Known As:
Alster Hof Hamburg
Alster Hof Hotel Hamburg

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