My Wife and I stayed here for a three night city break in August. We flew into Hamburg airport and got the Metro to the hotel without any bother - it is only a short walk from a couple of Metro stations, but we found Jungfernstieg was the most convenient. The hotel is very central and an ideal base for exploring the city.
Check in was a little slow and confused, but I think that was down to staff inexperience, as they all spoke perfect English. We had a nice room on one of the upper floors, one floor below the concierge lounge. The room was clean, quiet and well appointed and the TV had a couple of English language new channels.
The concierge lounge was very good with an excellent selection of comp drinks and snacks during the evening - including a very acceptable sparkling wine. The staff were not the most engaging, in fact few of them spoke to the guests much at all, but they were excellent at keeping the food and drink topped up - both during the evening and at breakfast. They were also very quick and efficient when it came to clearing tables. There is something of a Brit ex-pat club in the lounge - people who are clearly long term residents working nearby - they are quick to offer advice and guidance about local restaurants, sight seeing etc. This more than makes up for the non-engagement of the lounge staff.
The leisure club is very nice - there is a fair sized pool, but no spa or steam room and the saunas are single sex ones in the changing rooms.
Our one downside was that we went during the school holidays and the lounge and corridors echo to the sounds of hyper children apparently full of sugar boosts, making the most of their holidays - this is only a minor point and didn't affect us too much.
Check out was also a little slow but that wouldn't stop us from staying at the hotel again if we returned to Hamburg.
- Official Description (provided by the hotel):
- The Hamburg Marriott Hotel is located in the heart of a charming seaport, making us a popular downtown Hamburg Germany hotel. Our central Hamburg hotel is near famous attractions, cultural landmarks, prestigious businesses, and electric nightlife. ... more less
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- Also Known As:
- Marriott Hamburg
- Hamburg Marriott