We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A great base for exploring”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Renaissance Hamburg Hotel
Ranked #33 of 321 Hotels in Hamburg
Certificate of Excellence
Reviewed December 30, 2013

My fiance and I visited Hamburg the weekend before Christmas and were very pleased with the surroundings and service we received at this hotel. Any staff we encountered were helpful and friendly, giving us a complementary upgrade on arrival. The reception/lobby/lounge/bar etc areas have all been recently renovated to a modern and comfy style that was very nice to sit in with a drink in the evenings. Accommodation wise, the rooms are your usual generic style but comfortable and very clean. Despite the city being packed with festive shoppers and party-goers, we found the hotel quiet and restful. For a city break, it was all that we needed seeing as we spent all day and evening enjoying the Christmas Markets and the city sights.

We stayed on a room only basis but did have one evening meal in Brocheks, the hotel restaurant. It was modern German fare that went down well with the local wine available on the menu.

The Renaissance is in a fabulous location, amidst beautiful (but expensive!!) shopping streets and close to the Alster Lake and the Rathaus. Hamburg in general is a highly accessible city; it's really easy to get about on foot or using public transport but this hotel is in a great spot for exploring.

All in all well worth a try!!

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank toast29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (799)
Traveler rating
Traveler type
Time of year
Language

220 - 226 of 799 reviews

Reviewed December 17, 2013

If you travel for business, this is NOT the hotel for you. The biggest issue is the internet service at the hotel. I need to download fairly large files on a regular basis in the 10-20meg range. The hotel's internet speed was literally operating at 1KB per second (slower than dial-up modems from 1993). When I asked about this, they told me they just have poor internet. This is NOT acceptable at a higher priced business hotel in the year 2013. I will never stay there again because of this. Besides that, the hotel rooms were probably last updated in 1987. Old carpeting and bathrooms, outdated fitness center with equipment that barely functions. Very disappointed in this hotel!!

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LoveTheWestin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013 via mobile

The hotel is nice, bar and restaurant are both excellent, breakfast was especially good.

Gym is a bit basic but has reasonable cardio equipment, not a free weight to be found though.

Location wise it's perfect, 2 minutes from everything.

Only issue is the wifi, abysmally slow, loading a page on the Internet is slow and there is no chance of placing a video call or downloading any work files. It's not the be all and end all of the hotel but in 2013 you expect a pretty good wifi service and not to have to put in an 8 digit username and password every time you reconnect to the network.

Stayed: December 2013, traveled on business
1  Thank willerbywanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

The position of this hotel is perfect, right in the middle of the town, few minutes walk from the Town Hall, the station and the shopping areas. The building itself is a bit old, and you can see it from the rooms, that are quite dated. The same for the bathroom. They are clean, but the AC is almost impossible to use, and it was really warm inside. I had to open the window to get some fresh air. The reception looks instead renovated, and the people working are really nice, helpful and keep an high standard. The breakfast was good, I enjoyed it. Internet connection was good as well, I do not agree with some of the other comments, but it could be due to the room I had. The idea of having an empty mini-bar and make people buy things in the reception is not so functional to me. Finally I was welcomed as a gold Marriott member, and got an upgraded room, and this was nice. It would be nice to have a complimentary bottle of water. As said it was so hot in the room, and the mini-bar was empty... and had no intention to dress to go to the reception for water in the middle of the night....

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Alessandr078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2013 via mobile

I just arrived today at the hotel for a 5 day business trip. With regard to location, room and facilities a big plus but I was sincerely dissapoknted with the young lady that attended to me today as I entered the hotel and said "good afternoon. " No answer, just a look in her face like I was stupid and responding with a" mmm ok do you have a reservation?" directed at me as if I she was expecting a "I have a reservation" as normal initial greeting instead of "hello good afternoon." Anyway lets see these next 5 days. Cheers.

Stayed: November 2013, traveled on business
Thank Ignacio F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2013

Hotel in excellent location near all Hamburg attractions. Walking distance to miniature museum. Nice rooms and friendly attentive staff. Rooms are very nice and there is a great restaurant in shops near.

Stayed: September 2013, traveled with friends
Thank Curt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013

The people were really nice and we got a nice quite room with good view.
the place is quite large, and if you need a parking for a special car, it works weel.
The location is quite a nice feature since you can walk to the best areas......
We loved to end the day just were we stayed without needing to get a cab or something.....

Room Tip: up high and with some view insed if you really want quite but no sun.....
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Neustadt
Hamburg Marriott Hotel
Hamburg Marriott Hotel
#48 of 321 in Hamburg
1,142 reviews
Hamburg-Altstadt
Sofitel Hamburg Alter Wall
Le Meridien Hamburg
#32 of 321 in Hamburg
1,534 reviews
Show Prices
Show Prices
Show Prices
Park Hyatt Hamburg
#5 of 321 in Hamburg
2,561 reviews
Neustadt
Steigenberger Hotel Hamburg
Neustadt
Fairmont Hotel Vier Jahreszeiten
Show Prices
Show Prices
Show Prices

Been to Renaissance Hamburg Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Renaissance Hamburg Hotel

Address: Grosse Bleichen, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Luxury Hotel in Hamburg
#77 Business Hotel in Hamburg
Price Range: $153 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Hamburg Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Experience luxurious comfort in northern Germany at the Renaissance Hamburg Hotel. Located in the heart of Hamburg, our hotel offers ideal access to the city's vibrant shopping district and beautiful Alster Lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Orbitz, Hotels.com, Agoda, Priceline, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Renaissance Hamburg Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hamburg Hotel Hamburg
Hamburg Renaissance

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing