This is my second stay at this hotel and once again I enjoyed excellence.
Customer service is faultless, the staff are so helpful and nothing seems to be too much trouble for them. The exception would be the breakfast hostess, one of them is not at all welcoming.
The room was of average size and was quiet and comfortable. I couldn't get warm enough until the concierge brought me a portable heater.
The food choice at breakfast is very good and has lots of variety. The restaurant is also very good.
I look forward to staying at this lovely hotel again.
- Official Description (provided by the hotel):
- Experience luxurious comfort in northern Germany at the Renaissance Hamburg Hotel. Located in the heart of Hamburg, our hotel offers ideal access to the city's vibrant shopping district and beautiful Alster Lake. ... more less
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- Also Known As:
- Renaissance Hamburg Hotel Hamburg
- Hamburg Renaissance