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“Excellent”

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Renaissance Hamburg Hotel
Ranked #32 of 317 Hotels in Hamburg
Certificate of Excellence
Scotland
Level 6 Contributor
165 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
“Excellent”
Reviewed January 26, 2013

This is my second stay at this hotel and once again I enjoyed excellence.
Customer service is faultless, the staff are so helpful and nothing seems to be too much trouble for them. The exception would be the breakfast hostess, one of them is not at all welcoming.
The room was of average size and was quiet and comfortable. I couldn't get warm enough until the concierge brought me a portable heater.
The food choice at breakfast is very good and has lots of variety. The restaurant is also very good.
I look forward to staying at this lovely hotel again.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mckaykarenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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762 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
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English first
Amsterdam, The Netherlands
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 25, 2013

Very good location, just perfect. Loved thhe breakfast-big selection and very "Marriott" style. Rooms are bit outdated, but is fine. If you dive- you may either use Park and Ride (P&R) or to park at the Hotel
In general 8 out of 10 points. Great Xmas markets within walking distance. Best time to visit

Room Tip: High floor
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reizer2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hullmale
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 25, 2013 via mobile

I stayed here on business and its note quite as nice as the Marriott around the corner but its excellent value for money.

The staff are extremely friendly and derive you quickly.

The rooms are large and spotless

I would recommend it to people

But I may try somewhere else as it didn't offer me anything to rush back.

The down side is that the wifi is €12 per day! Rubbish

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hullmale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 23, 2013

Very good location, just perfect. Loved thhe breakfast-big selection and very "Marriott" style. Rooms are bit outdated, but is fine. If you dive- you may either use Park and Ride (P&R) or to park at the Hotel
In general 8 out of 10 points. Great Xmas markets within walking distance. Best time to visit

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank reizer2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aalborg, Denmark
Level 5 Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed January 4, 2013

Excellent hotel situated in the heart of Hamburg close to shopping in Neuer Wall and close to the lake and Rathausplatz. All within walking distance.

Very small reception and lobbybar not that interesting. We were upgraded to a junior suite. Not different from a regular room except for the size. NO minibar! The room was well funished although style was a little oldfashioned.

Breakfast restaurant very average for a luxuryhotel.

Didn't quiet get the feeling of german hospitality and service like on Mariott, Sofitel and Side hotel in Hamburg.

Room Tip: Get a room away from the street
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  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lunau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 29, 2012

The hotel lobby and restaurant are my favorite. It's clean and modern. The front desk staff are so friendly, helpful, and accommodating. The restaurant has a great breakfast and good dinner. The decor is interesting since it used to be an old newspaper/publishing house. Cool history. The location is good for walking to shops and restaurants. The rooms are nice but not quite as updated as the lobby.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JessMarijaB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrisburg, Pennsylvania
Level 4 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed December 11, 2012

Stayed at this hotel for three nights for the Hamburg Christmas Markets (Weihnachtsmarkts). Room was small and very cold. No matter how high the heat was set, the floor and walls were absolutely freezing. I'm sure it's a lot nicer in the summer and the hotel does have some nice attributes (location, staff, who were very nice), but I think next time I'll look for another property.

Room Tip: Don't get one with more than one outside wall in the winter.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveladdict037
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Hamburg Hotel

Property: Renaissance Hamburg Hotel
Address: Grosse Bleichen, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#29 Luxury Hotel in Hamburg
#42 Family Hotel in Hamburg
#76 Business Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Renaissance Hamburg Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Experience luxurious comfort in northern Germany at the Renaissance Hamburg Hotel. Located in the heart of Hamburg, our hotel offers ideal access to the city's vibrant shopping district and beautiful Alster Lake. ... more   less 
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Also Known As:
Renaissance Hamburg Hotel Hamburg
Hamburg Renaissance

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