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“what a pity!”

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Renaissance Hamburg Hotel
Ranked #34 of 319 Hotels in Hamburg
Certificate of Excellence
Reviewed November 15, 2012

Just back from Hamburg and - I think- we were unlucky.We paid €135 per room( room 810) per night, breakfast was €28(!) each -per day. My daughter had booked a suite(room 501) for her family - with breakfast included for €179 inclusive of breakfast for 2 adults and 2 children. This does not add up.
On Sunday we ordered a coffee in the lounge/bar area - as my friend has just finished chemo and radiation- and has to take medicine with food- we asked for a bread roll. This was not possible. We asked for a piece of cake - this again was not possible and would not be served until 2 pm. It was 1 pm at this stage.
We were disappointed and amazed. To be fair reception at check in were very professional and friendly.
Overall very disappointed. Room tiny and heating/airconditioning needs attention - very dated and noisy.
Location of Hotel very good and bed very comfortable.
Diti from Dublin

  • Stayed: November 2012, traveled with family
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5  Thank Diti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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260 - 266 of 772 reviews

Reviewed November 13, 2012

Beautiful Hotel, quiet, nice bar, and restaurant.

Just expensive.

The staff was very fun and helpful in helping us find places to eat and visit.
The neighborhood was very safe and full of shopping closeby.

Room Tip: My colleagues booked a room for 109 Euros that was identical to my 159 euro room - except I had a ba...
  • Stayed: November 2012, traveled on business
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1  Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

This is very nice 4-star property well-located for shopping and touring. The Rathaus is nearby and the U-Bahn/S-Bahn stations are close as well. The staff, especially at reception, were very helpful and friendly. The breakfast was outstanding. I don't quite understand other comments that the rooms are a "little old style" or "old school". I don't know what that means. The only thing old perhaps was the TV which wasn't flat screen but rather the older style. Otherwise, they were roomy, clean and housekeeping was always available for any needs. A good choice to stay in Hamburg.

  • Stayed: November 2012, traveled as a couple
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1  Thank Thunderbird12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2012

We stayed 2 nights and will come back to this hotel next time when we visit Hamborg
It was so close to everything that we didn't try the U Bahn / S Bahn......
We were only missing free internet ón the hotel...
Had a nice room ( 241 ) and the breakfast was perfect...

  • Stayed: October 2012, traveled as a couple
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1  Thank Søren Nybo P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

Staff was supr
The room was old school, but clean
Location exellent
Breakfast was wery good but expensive.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Easytobook.com
1  Thank Line G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2012 via mobile

I have to go often to Hamburg for work, I often stay at the Renaissance Hotel. The price and the strategic (for me!) position are the two most important things, therefore the hotel it's really in the center very close to' the mani Plaza and the commercial steeets and mall. The Rooms Are a a little "old style" but Are clean and nice. A little expensive the breakfast, but it's very rich.

  • Stayed: September 2012
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2  Thank IlaryN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2012

Perfect location, around the corner from the Town Hall and many shops. Historic building from the 1920s in Hamburg, modern reception and cozy common spaces but our family room looked a bit tired. Recommended base for exploring Hamburg, which is a great city, but more could be on offer for the price. Helpful and friendly staff.

  • Stayed: September 2012, traveled with family
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Thank MBinlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Hamburg Hotel

Address: Grosse Bleichen, 20354 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > Neustadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Luxury Hotel in Hamburg
#43 Family Hotel in Hamburg
#77 Business Hotel in Hamburg
Price Range: $181 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Hamburg Hotel 5*
Number of rooms: 205
Official Description (provided by the hotel):
Experience luxurious comfort in northern Germany at the Renaissance Hamburg Hotel. Located in the heart of Hamburg, our hotel offers ideal access to the city's vibrant shopping district and beautiful Alster Lake. ... more   less 
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Also Known As:
Renaissance Hamburg Hotel Hamburg
Hamburg Renaissance

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