This is most definately the best hotel Ive ever stayed in.
As soon as we arrived the concierge took our cases for us- no need to tip, its all part of the service! We arrived at midday, so our room wasn't ready (we werent expecting it to be). Staff on reception were very apologetic and offered to call my mobile when it was but we said we waould have a look round the city for a couple of hours.
Location of this hotel is excellent. Close to shops and cafes and also the metro station Junfernsteig- lines U3 & S1. Only takes 5-10mins to walk to them. There is also the shoping mall- Europa Passage about 10mins away and the central station is about 15min walk over the bridge. The front of the hotel overlooks the lake- you wont miss it, beautiful white building with a green tiled roof.
We stayed in room 317, we were shown to our room by reception staff. 2 huge beds each, ample cupboard space, large LCD TV on the wall, coffee maker. The bathroom was massive, we had a bath with showerhead, 2 sinks, a seperate shower which had a large showerhead, slippers, bathrobes, scales and toilet. If that wasnt enough we also had a balcony overlooking the courtyard! We looked on the fire plan and this was the only one that had a balcony- dont ask me why we got it, maybe they were just feeling generous. About 10 mins after we got into our room a waitor came and brought us a fresh bowl of fruit! He offered to cut it for us as well- totally unexpected!
The first night we went to the theatre. We werent sure how to get there but reception showed us where it was and gave us a map of the city.
We got back quite late, around 11pm. Maids had been a done a turn down service, they had taken the cushions off the beds and left slippers out on the floor next to the beds! they had also closed the curtains for us. We ordered room service as we had not had dinner. this was quite pricey but the food was so nice. 16euros for a cheeseburger and chips! 6euros for a coca cola. This only took about 15mins to come to our room and the waiter served it for us on a table which had flowers on it. Once you have finished you can just ring room service and they will come and take the table from you.
Beds were so comfy, I could have slept for days! Breakfast ran from 7.15-11.30 (sundays). We were seated by friendly staff in the resturant. They brought us a jug of fresh orange juice and offered tea & coffee. There was quite a good selection, but no hot food. Cereal, crossaints, pastries, fruit, yogurt, smoked salmon.
We checked out at 12pm, but we didnt need to leave the city until about 3pm, the hotel looks after your bags for you.
I would definatly recommend this hotel to a friend, I know its pricey but you get what you pay for. The service is unbelieveable. they treat you like an individual and nothing is too much trouble. I didnt want to leave!
- Official Description (provided by the hotel):
- Luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a traditional European grand hotel. Since its opening in 1897, the elegant hotel at Binnenalster Lake in the heart of Hamburg welcomes its guests from all over the world in charming magnificence and timeless elegance. Many cultural and architectural sights as well as numerous shopping facilities and Congress Center Hamburg are within close distance. ... more less
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- Also Known As:
- Fairmont Vier Jahreszeiten
- Fairmont Hotel Hamburg
- Fairmont Hamburg
- Hamburg Fairmont