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Fairmont Hotel Vier Jahreszeiten
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Reviews (1,498)
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All reviewswalk in closetleading hotels of the worldfour seasonsalster lakegrand dameclassic hotelbeautiful roombeautiful hotelperfect servicegreat spafifth floorjunior suitecommon areasperfect stayan upgradehotel barvisiting hamburg
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483 - 488 of 1,498 reviews
Reviewed December 11, 2012

You pays your money and you takes your choice. In the case of this hotel it was well worth every penny. Everything was faultless: service, facilities, food - and beautifully decorated for Christmas, too. Oh and the location was absolutely perfect.

  • Stayed: December 2012, traveled as a couple
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Thank nigelchism
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVJ_Hamburg, Manager at Fairmont Hotel Vier Jahreszeiten, responded to this reviewResponded January 3, 2013

Dear Guest

Thank you very much for your kind comments regarding your last stay at Fairmont Hotel Vier Jahreszeiten.

We highly appreciate our guests taking the time to let us know when they are content with our staff as well as the service and the facilities.

Your compliments are a great and intensive motivation for our employees and we are looking forward to welcoming you again at Fairmont Hotel Vier Jahreszeiten.

Yours sincerely

Raimund Schied
Executive Assistant Manager
Fairmont Hotel Vier Jahreszeiten Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2012

We lived in Hamburg during the 1980s so know it well. Subsequently we have based ourselves in this hotel for years while visiting in December for the many wonderful Christmas Markets. It is a superb international hotel. The staff are smart, friendly, attentive, efficient and knowledgeable. They all speak excellent english. The several hotel public rooms are delightful, beautifully furnished, comfortable, welcoming. The bedrooms are similarly excellent. The location could scarcely be better if you wish to explore the centre of this wonderful city on foot.
My only reservation is a minor one. Hotel residents do not get priority over the general public when it comes to securing a table at tea time in the grand lounge. This is a popular meeting place for the great and beautiful of Hamburg, so make sure you book!

  • Stayed: December 2011, traveled as a couple
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Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVJ_Hamburg, Manager at Fairmont Hotel Vier Jahreszeiten, responded to this reviewResponded January 3, 2013

Dear Guest

Thank you very much for your kind comments regarding your last stay at Fairmont Hotel Vier Jahreszeiten.

We highly appreciate our guests taking the time to let us know when they are content with our staff as well as the service and the facilities.

Your compliments are a great and intensive motivation for our employees and we are looking forward to welcoming you again at Fairmont Hotel Vier Jahreszeiten.

Yours sincerely

Raimund Schied
Executive Assistant Manager
Fairmont Hotel Vier Jahreszeiten Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2012

In planning a six-night business stay in Hamburg, I jumped at the chance to try the Fairmont Vier Jahreszeiten. I had recently stayed at a fellow Leading Hotel in the Frankfurt area, the Villa Rothschild. The room, the food and the service there was so over-the-top good that my expectations for Hamburg were set very high. I was not disappointed.

The bed was very comfortable, with cozy down comforters and feather pillows. The bathroom had very high-end features – a “rainfall” shower, a heating/drying rack for towels and clothing, dual sinks and lots of amenities. The room was very quiet although I recommend that the hotel add carpeting to the hallway next door to dampen the purposeful sound of the staff’s sturdy shoes.

Internet access was very good. Internet was available for an unlimited number of devices. Plugged-in devices kept charging even when I turned off the master lighting switch.

Service was strong in all areas. The desk staff was responsive and helpful, the laundry was done well and on time and the restaurant staff was extremely attentive. My room was spotless.

The health club could use more cardio equipment though fortunately I did not have to wait. The transition, walking down the fifth-floor hall, from stately old hotel to ultramodern health club was striking.

Breakfast was a major highlight. The amazingly abundant buffet (oh, that bread!) would have been more than enough but on top of that there was freshly squeezed (and delicious) juice every day, eggs and hot cereal to order and excellent espresso. Assam tea was as good as I’ve had it in a hotel. Fine china could not have hurt. The tables along the window facing the water were delightful. I invited a client for breakfast and he was very impressed. I could not wait to get to breakfast every day. I started thinking about it the night before every single night.

The Fairmont is a stately building facing the Alster. It was convenient to the university, the conference center CCH and to restaurants and shops. I walked to dinner in St. Pauli in twenty-five minutes.

At over two hundred Euro a night for this stay, the Fairmont was not cheap. But in terms of value, it strongly delivered. I would stay here again – in a room facing the Alster next time! – in a heartbeat.

Room Tip: Get a lakefront room if possible.
  • Stayed: November 2012, traveled on business
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1  Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVJ_Hamburg, Manager at Fairmont Hotel Vier Jahreszeiten, responded to this reviewResponded January 3, 2013

Dear Guest

Thank you very much for your kind and great comments regarding your last stay at Fairmont Hotel Vier Jahreszeiten.

We highly appreciate our guests taking the time to let us know when they are content with our staff as well as the service and the facilities.

Your compliments are a great and intensive motivation for our employees and we are looking forward to welcoming you again at Fairmont Hotel Vier Jahreszeiten.

Yours sincerely

Raimund Schied
Executive Assistant Manager
Fairmont Hotel Vier Jahreszeiten Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

I reached this hotel for a week end stay after a hectic business trip. The reception was warm and swift. Room is very spacious with a coffee maker with wide variety of coffee. Free internet speed is Ok and room have a big flat screen TV. Even though the hotel is bit old, you will never feel that due its maintanance. Rooms facing lake must be more attractive and I was not that fortunate. Break fast has very wide varieties and the waitors are very efficient. Before we turn our head towards them they are at your table and example of very good service. Hotel is centrally located and if you love rowing you can spend saturdays more lively. The spa is excellent and I realy enjoyed.

Room Tip: Choose rooms facing lake.
  • Stayed: October 2012, traveled on business
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Thank selvan_koilpillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVJ_Hamburg, Manager at Fairmont Hotel Vier Jahreszeiten, responded to this reviewResponded January 3, 2013

Dear Guest

Thank you very much for your kind comments regarding your last stay at Fairmont Hotel Vier Jahreszeiten.

We highly appreciate our guests taking the time to let us know when they are content with our staff as well as the service and the facilities.

Your compliments are a great and intensive motivation for our employees and we are looking forward to welcoming you again at Fairmont Hotel Vier Jahreszeiten.

Yours sincerely

Raimund Schied
Executive Assistant Manager
Fairmont Hotel Vier Jahreszeiten Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2012

Being in Hamburg, we always choose this hotel. Classic and history, luxury and the perfect location. Minus the staff..they are like snobs!
It feels very much at breakfast time. Breakfast itself is very good! Big variety, and a menu choice.
Always fresh fruits and berries. But the staff at the restaurant absolutely does not correspond the level of luxury class hotel. They do say even "hello" etc.. The feeling that dominates staff from Russia or Ukraine, to which is not characterized politeness and good manners.
Unfortunately, this is a big minus!
Te rest is almost perfect! Cozy rooms, cleaning service + turn down on the highest level!
Next time I´ll definitely stay at Vier Jahreszeiten!
Small advice for hotel management: please, try to improve your staff!

  • Stayed: January 2012, traveled with family
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2  Thank Jekaterina_Tallin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HVJ_Hamburg, Manager at Fairmont Hotel Vier Jahreszeiten, responded to this reviewResponded January 3, 2013

Dear Guest

Thank you very much for your kind comments regarding your last stay at Fairmont Hotel Vier Jahreszeiten.

We highly appreciate our guests taking the time to let us know when they are content with our staff as well as the service and the facilities.

We greatly appreciate your comment regarding service and friendliness of our Restaurant Team. This is certainly not the level of service we pride ourselves in rendering to our valued customers, such as yourself, and for which we gained our reputation.

We truly value your patronage and would never take it for granted. It is my sincere hope that this incident does not keep you up from coming back to Fairmont Hotel Vier Jahreszeiten.

Yours sincerely

Raimund Schied
Executive Assistant Manager
Fairmont Hotel Vier Jahreszeiten Hamburg

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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