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“Good central location in Hamburg for a reasonable price”

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Holiday Inn Express Hamburg - St. Pauli Messe
Ranked #77 of 318 Hotels in Hamburg
Copenhagen, Denmark
Level Contributor
74 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Good central location in Hamburg for a reasonable price”
4 of 5 bubbles Reviewed October 15, 2012 via mobile

Stayed 3 nights for business hotel is clean and rooms are modern and comfortable. Very central location and on a quiet street, breakfast is complimentary and is of good quality. Overall very good experience will return when in Hamburg.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveling4food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review, December 13, 2012
Dear tripadvisor user Traveling4food,

thank you very much for your positive feedback for your stay at our Holiday Inn Express Hamburg-St. Pauli Messe.

We appreciate that you took the time to review your stay with us and share your experience with other tripadvisor users.

I am very pleased to read that we were able to meet your expectations regarding cleanliness and breakfast service.

It would be our pleasure to welcome you again on your next visit to Hamburg.

Kind Regards

Tobias Kittel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Saint-Paul de Vence
Level Contributor
110 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

The location of this modern hotel has the advantage to be within walking distances of several points of interest: 3 minutes to St. Pauli U-bahn station which makes it easy to reach any destination in town, 5 minutes to Reeperbahn with its bars, snacks, restaurants, red light district and 10 minutes to Landungsbrücken boats. If you are no fan of Reeperbahn nightlife there is not much else going on around and you have to go to the city center.

Good clean room, a bit on the small size but still adequate with modern fixtures. Choice of soft or hard pillows. Great bathroom with an XL walk-in shower. Soap and shower gel dispensers. Amenities (e.g. dental or shaving kits) available from the reception.

Parking is available at a cost of 15 euros per day. It is small and if full at your arrival either you wait until a spot becomes available or you park across the street at Ibis parking (same rate).

WiFi and wired internet connection available at an extra cost.

To inform on possible attendance at breakfast according to time emoticons are posted in the lifts, a good initiative, but they are far from being fool proof as we experienced during our stay. However breakfast room is very informal. Complimentary breakfast is good, a cross between an extended continental breakfast and a complete buffet breakfast.

Check-in staff is polite, helpful and efficient.

Complimentary newspapers are only German and it would be appreciated to find some English newspaper such as the IHT.

A very good chain hotel in Hamburg.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chagoule
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review, December 12, 2012
Dear Mr. Chagoule,

thank you very much for your positive feedback for your recent stay at our Holiday Inn Express Hamburg-St. Pauli Messe.

We appreciate that you took the time to review your stay with us and share your experience with other tripadvisor users.

I am very pleased that we were able to meet your expectations regarding cleanliness and breakfast service. We are really sorry that we can't offer you any English newspapers.

It would be our pleasure to welcome you again on your next visit to Hamburg

Kind Regards
Tobias Kittel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 28, 2012

It is a clean and modern Holiday Inn Express Hotel in Hamburg and it was easy reachable , because Metro and S-Bahn Station was just 3 minutes away from the Hotel. Although in the middle of one of Hamburg most interesting Amusment Streets, it was pretty calm in the hotel and that was great. Breakfast small, but ok. a lot of good Cafes nearby offer also nice Breakfast!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SvenK1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Odense, Denmark
Level Contributor
160 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed September 24, 2012

Holliday Inn Express in St. Pauli is quite new, with modern small rooms and a very central location for the entertainment at Reeperbahn and just 3 minutes walk from the St. Pauli station. There is no minibar or free WiFI in the room but even the rooms are not very big they are functional arranged. The breakfast is fair, but there is no fresh fruit, scrambled eggs etc. Good parking garage under the hotel - 15 EUR per day.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichaelBNielsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed September 16, 2012

This is my third time in this hotel (and third review as well). no complains about anything, everything was excellent. the only problem is their internet connection. they charge 5 EUR for 24 hours internet connection but it is extremely slow, I checked the internet speed and it was around 0.5M. very slow. if they charge 5 EUR for the internet than they should supply a good return.I already wrote about this in my last 2 reviews and hotel management responded in this forum promising to improve this but nothing was done. I would have rank the hotel with 5 points but this is a major drawback for my opinion

  • Stayed September 2012, traveled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Moreno132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review, October 8, 2012
Dear Moreno132,

As always we are glad to read feedback from one of our valued guests. It is most rewarding to learn that our hotel is appreciated by our guests. However, we would like to sincerely apologize for some aspects of our hotel services which fell short of your expectations. I am very sorry for the inconvenience you experienced with our internet services. We will address the matter with the respective department in order to avoid this unnecessary issue in the future. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Again, I do apologize and regret that this impacted your experience at our hotel.

Sincerely,

Zelyn N
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lisburn
Level Contributor
117 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed September 6, 2012

Very well presented budget hotel that we booked for business for the build up of an exhibition stand at the near-by Messe, a 15min walk to the Messe and only 5 min to the Reeperbhan and City Centre. The rooms were all very clean and tidy, breakfast was fine - eat all you want continental style only. Loads and loads of bars and restaurants.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank titteringtonrobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
119 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed August 23, 2012 via mobile

The location of this hotel is perfect, right next to St Pauli u-bahn and close to all the main attractions. During our stay the Dom a huge funfair was located next to the hotel (it is on for 4 weeks 3 times a year) with plenty of top quality street food and entertainment every evening but our room was extremely quiet and we heard no noise at all from the fair or the Reeperbahn ( which is very easy to avoid and caused us no concern whatsoever). The air conditioning (which is easy to work if you follow the instructions-you have to wait 5 mins for it to kick in after programming) and ice machine were essential as the temperature reached 37 degrees outside. Breakfast is informal and plentiful. The room was clean and the shower in particular is very good. The towels are a bit thin but are changed daily. We liked everything about this hotel and would really recommend it. The only blip was when checking in we were allocated a twin instead of the double I had booked but this was quickly sorted out.

Stayed August 2012
Helpful?
Thank ethrell2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEx_Guest_Service, Leiter Front Office at Holiday Inn Express Hamburg - St. Pauli Messe, responded to this review, September 4, 2012
Dear Etherell,

thank you very much for your positive feedback for your recent stay at our Holiday Inn Express Hamburg-St. Pauli Messe.

We appreciate that you took the time to review your stay with us and share your experience with other tripadvisor users.

I am very pleased that we were able to meet your expectations regarding cleanliness and breakfast service and that you enjoyed the Dom and the city of Hamburg.

It would be our pleasure to welcome you again on your next visit to Hamburg.

Kind Regards
Tobias Kittel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hamburg - St. Pauli Messe

Property: Holiday Inn Express Hamburg - St. Pauli Messe
Address: Simon-von-Utrecht-Str. 39a, 20359 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg > St. Pauli
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#69 Business Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hamburg - St. Pauli Messe 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Holiday Inn Express Hamburg - St. Pauli Messe Hotel Hamburg

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