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All reviews train station close to the airport desk clerk comfortable bed quick check business trip would stay here again double room clean rooms euros europe strasse taxi basement
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Reviewed April 22, 2016 via mobile

Awful smell of drains in very basic room. Complained with no suitable solution offered. "Room spray" solution makes me think this hotel is well aware of its drainage issues. Feels like this is going to be a very long night. Also advised not to have breakfast here as hotel restaurant is likely to be busy.

Stayed: April 2016
Thank Hayles13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2016

My Partner and I stayed here for 4 nights because of it's convenient location right next to the station, however the hotel itself was poor. Unfortunately I have to agree with past comments about the damp/mildew smell, the corridors were very unpleasant with the smell, although our room itself didn't smell. Whoever thought out the interior of this hotel really need to rethink their career, the décor was more suited to the toilets in a public house or a prison block. I especially hated the room design, there was no self contained bathroom only an open plan area giving no privacy at all. The room was open plan, the toilet had no light in it so if you got up in the night the only lighting option was to put the main room lights on waking up anyone who was asleep plus it had only a frosted glass door which you could see through!! The shower was a large cubicle with open sides into the room, one had frosted glass (which you could see through) the other side was clear glass so anyone could see through even the hotel staff should they come into the room? Why would anyone want to be seen having a shower! The WIFI didn't work during our stay and the hotel staff didn't really seem to care much about this or offer any kind of explanation. I wouldn't rush to go back

Room Tip: If you can find one without a mildew smell seems to be a good idea!
  • Stayed: March 2016, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Claire D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2016 via mobile

Nothing wrong with the hotel, nothjng special either. If looking for a quiet place, I'd keep looking. 24/7 you hear the traffic. The room temperature was not controllable and with 23° it was way too hot for me. Considering the traffic, open windows were no option either

Stayed: March 2016, traveled on business
Thank Sjoerd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2016 via mobile

Stayed for business trip. Thought it was closer to airport (my fault) and there was no transport, so had to take a taxi as had an early flight and the trains were not running yet. Value for money average because of this. But a nice hotel, nice rooms, great bed and pillow. Restaurant not really for vegetarians but a shop 10 mins away so you can go buy something!
Would not go back, would try for the Ibis again next time.

Stayed: February 2016, traveled on business
Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2016

Right place to be in Hamburg: outside from city center but few tens of meters from U-bahn and S-bahn station, and 1 only S-bahn stop to airport. Nice rooms without noise, comfortable bed, wide choice of tv channels, restaurant if needed...

  • Stayed: January 2016, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Giovanni M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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