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“How To Find the Radisson Blue Hamburg Airport”

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Radisson Blu Hotel, Hamburg Airport
Ranked #33 of 318 Hotels in Hamburg
Certificate of Excellence
GreenLeadersSilver level
Marietta, Georgia
Level Contributor
264 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
“How To Find the Radisson Blue Hamburg Airport”
5 of 5 bubbles Reviewed August 28, 2014

The Radisson Blu is located on TOP of the airport parking deck. I wandered for half an hour before I figured this out. GPS was no help, since it kept saying hotel was feet away. It never occurred to me it was ABOVE my head!

When you exit the S-Bahn in the Hamburg Airport rail station, take the elevator up to the highest level. Do not get out at street level. Hotel is at the top of the parking deck.

If you are at street level, look away from the airport arrivals/departures and towards the parking deck. You will see an elevator in the parking deck. Take it to the highest level to reach the hotel.

Hotel was very nice, clean, pleasurably crispy starched sheets, and a surprisingly and unexpectedly beautiful bathroom I would be quite happy to have at home. Everything looked brand spanking new in our room.

No airport noise, but if you do get a room next to a service door (we were in 260) be prepared for some kind of odd deep throbbing noise that gently vibrated our bed, and what sounds like an army of small children jumping off a bed on the other side of the wall. I tried pulling out my iPhone and turning on my handy-dandy white-noise app ("Ambiance", would never travel without it again!) but the throbbing was too much even for Ambiance, even though it had proven more than adequate against wild partiers in Budapest and seas of tourists under our window in Prague. We never did figure out what that was, but it was related to the employee only door next to us, and it went on til late into the night. So try to get a room not next to a service door.

It is only a few feet to the terminal, literally across the street-two minutes walk. We took advantage and walked across to McDonald's in the terminal for dinner, since there were no other restaurants nearby other than the hotel's rather expensive and subtly quiet Italian restaurant. We were hot and sweaty from multiple train trips with lots of luggage, and weren't in the mood for stylish.

Staff were pleasant and very helpful.

one last tip- our college age daughter met up with us in Hamburg and return with us. We requested a room with a roll-away bed. It never occurred to us that German (or Hamburg) laws only permit rollaways up to age 14. We had to get a second room for our daughter, because their policy was two guests per room. But they did try to accommodate us and gave us the lowest available rate for the second room.

Next time we are back in Hamburg, for the price and convenience, there is no where else we would stay. Just not in room 260.

Room Tip: Avoid anything next to an employee or service door. Assuming rooms are numbered the same sequence fr...
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  • Stayed August 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank springlering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, August 31, 2014
Dear springlering,

Wow, thank you so much for this detailed 5* review and the time spending on it.
We are sure that many other guest will be able to profit by your comments especially regarding the directions to our hotel entrance. However we regret that you had to make a detour finding our hotel.
Unfortunately your good night sleep was disturbed by something indefinable but please be assured that we will discuss your comments with our colleagues.

We are pleased to hear that although something went wrong during your stay you were satisfied with our service and the hotel in general.
Thank you very much for your recommendations.
Please let us know if there is anything else we can do to make your next stay even better.
Kind regards from Hamburg,
Your Radisson Blu Hotel, Hamburg Airport Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (64)
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Durham, United Kingdom
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed August 20, 2014

Stayed for two nights on a weekend trip to Hamburg
As we were doing the Airbus Factory tour which departed from the airport, we chose to stay here and not in town

Hotel is opposite the terminal and the reception is on the same level as airport departures Everywhere in the hotel was very clean as expected along with the rooms which have free wi-fi
Our room had a bath with overhead shower, but there were only towels for one guest even though there were two of us
The cleaning trolley was outside our room so I was able to get the additional set of towels

As always the beds were very comfortable and well sound proofed

Breakfast was buffet style with a good variety of hot and cold items to choose from
The first morning however was comical - After cereal I wanted toast with my hot breakfast and had to ask for the sliced bread to be replenished this took longer than I would expect (5 minutes) The toaster took some time to brown the bread then once I had loaded up with sausage scrambled egg & fried potato returned to find the table had been cleared and reset
German Efficiency !
Our second morning we started the toast and kept an eye on our table

We headed into town by S Bahn from the airport a 25 minute ride for Eu3

Green Features: The hotel promotes reusing towels and recycles the water used
  • Stayed August 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank steve_brown14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, August 21, 2014
Dear steve_brown14,
first of all we thank you for choosing our hotel on your weekend trip to our beautiful city.
Thanks for taking the time to share your feedback. It's really disappointing to hear that whilst we strive to offer our guest the very best service; on this occasion something went wrong.
We can only apologise for your experience and assure you this is not the usual standard here.
We hope we get the chance to show you this in the future.
Kind regards to Durham,
The Radisson Blu Hotel, Hamburg Airport Team
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Devizes, United Kingdom
Level Contributor
277 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed August 13, 2014

A nice airport hotel, however not the wow factor you normally get with Radission Blu which have always been super cool for me. Rooms are similar to a Hilton, small fitness room with exercise bikes and outside area to chill on the roof. I would recommend for a one night stay for business or holiday stop over. Free wifi in the room.

Room Tip: go for floor one, i had floor 3 and the room was very small and not that nice. maybe ask for a bath...
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  • Stayed August 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank paulbe39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, August 15, 2014
Dear guest,
Thanks for taking the time to share your feedback on tripadvisor.
It’s really disappointing to hear that whilst we strive to offer our guests the very best service; we were not able to convince you by 100%.
We would be delighted to be of any assistance in the future should your travel plans lead you back to the Hamburg area.
Kind regards,
Your Radisson Blu Hotel, Hamburg Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cranford, NJ
Level Contributor
90 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed August 9, 2014

Great, clean, safe, convenient location for an overnight layover in Hamburg, before a flight back to the states. Stayed in this location prior to an morning flight back to the states. Room was spacious, staff was efficient and friendly, bathroom and shower were a welcome and spacious delight after performing shower gymnastics in Italy for the prior two weeks. I would definitely stay in this and any Radisson Blu. My personal favorite is the location at the Mall of America in Minneapolis MN. The restaurant there has the best chicken wings. This hotel restaurant has delicious beer and grilled ham and cheese sandwiches, once again, welcome after two weeks of stuffing myself with strezzopretti with sausage and radicchio. Go here and relax.

  • Stayed August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
2 Thank mirepoixjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, August 10, 2014
Dear mirepoixjoe,
Thanks for your positive comments on tripadvisor.com.
It’s great to hear you had such a good stay and that you especially enjoyed the convenient location, our Filini restaurant and our service.
We’d love to see you back at the hotel again soon.
Greetings to New Jersey,
Your Radisson Blu Hotel, Hamburg Airport Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 1, 2014 via mobile

I stayed here a couple of nights ago and found the hotel to be clean, friendly and extremely convenient.

The location relative to the airport could not be more convenient.

My issue, however is with the restaurant.

I had breakfast there and was wholly impressed with the selection and the surroundings. The food is hot and well presented and the decor is excellent. Very comfortable and suits the purpose well.

However, it was in the evening where my party were sorely let down. After being sat for 5 minutes we had our drinks order taken, then we had to wait almost 15 minutes to make our food order. The restaurant was not busy and they were not short of staff, we had to prompt them twice to take our order then had to ask a further two times to have some breadsticks.

The food took almost 40 minutes to come. Our party was a table of 4, we ordered 3 pizzas and a pasta dish. This is just unacceptable. We were not warned about any wait time for food and being 8pm on a Wednesday night did not expect to wait so long.

The hotel itself is great, rooms are clean and well decorated, the staff are pleasant and helpful. But whatever to do, don't expect a great time in the restaurant.

At the time of dining I saw a young couple come in to the restaurant, they were promptly say at a table for two and we're given STOOLS to sit on, those little foot stool found at the foot of another proper chair. I couldn't believe it. After finishing my meal, my colleague and I have them our seats, I felt so sorry for them. There were enough spare seats in the restaurant to give this young couple seats, what the heck!!

Stayed July 2014
Helpful?
Thank Stavapalooza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, August 5, 2014
Dear Stavapalooza,

Thanks a lot for taking the time to share your feedback on TripAdvisor with us.
It’s really disappointing to hear that whilst we strive to offer our guests the very best service; on this occasion something went wrong.
You are absolutely right, the situation you describe is not acceptable and
your experience clearly doesn’t meet with the standards we set for ourselves.
We do use guest feedback to find areas of improvement and we shared your feedback already with the team.
Please contact us directly next time you will visit Hamburg. We hope we get the chance to host you again in the future to show you that your experience this time is not the norm.
Do not hesitate to contact us if there is anything else we can do to make your next stay better.
Kind regards from Hamburg,

Your Radisson Blu Hotel, Hamburg Airport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
100 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed July 27, 2014

Spent the night there after flying into Hamburg Fuehlsbuettel to continue our journey on the next day to a wedding in the middle of nowhere in Northern Germany. Very friendly staff at the reception and in the bar/restaurant, clean, large rooms (we got an upgrade, thanks guys!). Highly recommendable hotel!

  • Stayed May 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Chris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, July 28, 2014
Dear Chris,
Thanks for your positive comments, it’s great to hear you had such a good stay!
Especially your kind words regarding our staff motivates us a lot. Thank you for that!
We’d love to see you back at the hotel again soon.
Kind regards from sunny Hamburg,
Your Radisson Blu Hotel, Hamburg Airport Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
243 reviews
240 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
5 of 5 bubbles Reviewed July 27, 2014

Hotels that are adjacent to airports are a special breed since they are really about location, especially when you have a 6am flight and move from the city center to get that extra 20-30 mins of rest.

The Radisson is literally right across the car park from the terminal building. The hotel is very modern and clean and while the rooms are not huge, they are are well kept up and fresh. Being that it is so close, you wouldn't have known it as the room was quiet with no noise from the airport at all.

The staff were quite friendly as well. Since I left so early, I didn't get a chance to use the restaurant or workout room, but from the lobby the restaurant seemed quite nice. They did have an espresso machine and granola bars for those of us leaving at 4am which was an added treat and another sign of the attention to detail here.

  • Stayed July 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank DAL504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolgerHerrmann, Manager at Radisson Blu Hotel, Hamburg Airport, responded to this review, July 28, 2014
Dear guest,
Thanks for taking the time to share your positive feedback - it means a lot to our team.
It is great to hear that you have enjoyed your stay including our rooms and especially our grab and run breakfast.
We are looking forward to welcoming you again in Hamburg and we hope that you will find the time to use our PACE Fitness Centre or to enjoy a nice meal in our Filini restaurant on your next stay with us.

Kind regards,

The Radisson Blu Hotel, Hamburg Airport Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Hamburg Airport

Property: Radisson Blu Hotel, Hamburg Airport
Address: Flughafenstr. 1-3, 22335 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Green Hotel in Hamburg
#8 Business Hotel in Hamburg
#10 Family Hotel in Hamburg
#14 Spa Hotel in Hamburg
#26 Romantic Hotel in Hamburg
#27 Luxury Hotel in Hamburg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Radisson Blu Hotel, Hamburg Airport 4.5*
Number of rooms: 266
Official Description (provided by the hotel):
Strategically located at Hamburg Airport, this sleek hotel offers both comfort and convenience. A bridge links the accommodation directly to the Airport Plaza, and guests can reach Terminals 1 and 2 via a 100-metre walk. Furthermore, visitors enjoy proximity to the airport without sacrificing easy access to the city centre. Stopping just 50 metres from the hotel, an express train departs every 10 minutes for downtown. All 266 rooms and suites are fully soundproof and include High-speed, wireless Internet. Thanks to our on-site Filini Restaurant and Bar, you can indulge in savoury Italian fare within the comfort of the hotel. The 130-square-metre PACE Fitness Club makes it easy to stay in top form even while travelling. We also offer 14 fully equipped conference rooms ideal for meetings, banquets and a variety of other events. All guest can download daily newspapers and magazines as e-paper for free. A TOUCH OF GENIUS Our cutting edge, Radisson Blu One Touch app puts all hotel services and key information about the local area right there at your fingertips. Radisson Blu's smart, custom built innovation accesses the Internet via your smartphone, tablet or laptop. Making it so fast and easy to: -Order room service - or take a leisurely look at the hotel's menu -Request more pillows, towels, bathroom amenities and coffee -Request a wakeup call, late check-out or help with luggage -Book tickets or make reservations -Give feedback, report a problem, or request assistance ... more   less 
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Also Known As:
Radisson Blu Hotel, Hamburg Airport Hotel Hamburg

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