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“Adequate but not amazing.”
Review of Bridge Inn Hotel

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Bridge Inn Hotel
Ranked #217 of 319 Hotels in Hamburg
Berlin, Germany
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Adequate but not amazing.”
Reviewed November 10, 2012

The Bridge Inn is nice no-frills affordable accommodation and close to public transport, staff were friendly and spoke/understood English well which was a bonus. Great for short-term stays, we had a twin room which was a bit cramped - people have commented on the frosted glass separating the shower/toilet being a problem for privacy, we didn't see any issue except that there isn't much room between the toilet and the wall! Also the room numbering system is a little confusing. But otherwise perfectly suitable for cheap short-stay accommodation.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cherrypiejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, November 11, 2012
Dear guest,

thank you very much for giving us a feedback regarding your stay with us at the Bridge Inn. We appreciate this!

It is good to know that you liked your stay and that we met your expectations.

We would be happy to welcome you again soon!

Kind regards,
Daniela Gorres
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 26, 2012

I can't believe the website stated this as a 2* hotel!

The hotel is linked to the Holiday Inn, the 2 hotels share a reception and bar. Our room was spacious, clean, and came with free WIFI, and soaps etc. There was even a free to use safe in our room! The hotel bar was nice and friendly too.

Quite close to either the train station, or a bus stop which goes straight into Hamburg. Get a Hamburg card if you intend on using public transport, it is very cheap.

The hotel staff were nice, and let me speak my disjointed German with them!

I have no complaints.

(Und wenn die Mitglieder des Hotels diese Nachricht liest, soll man wissen, das Hotel hat mir sehr gut gefallen. Ich denke, dass ich das richtig geschrieben habe!)

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Seldoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, October 28, 2012
Dear Guest,

thank you for this fantastic feedback! We really appreciate this and we will share this with our entire team.

By the way: Your German is excellent!!

We are looking forward to welcoming you again soon.

Kind regards,
Daniela Gorres
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed October 24, 2012 via mobile

We loved this hotel. It's a little confusing to start with as basically the bridge inn and another hotel are connected to a holiday inn, which operates both hotels. The reception, restaurant, bar, pool, gym etc are in the holiday inn but they all connect so that's easy enough. We had a double room and although the beds were seperate it was great. There is two single beds then a loft bed. There is great wardrobe space and the toilet and bathroom is very new and quirky. I would suggest being somewhat close with the person you stay with as the space is quite personal. There is a free laundry room with washer and dryer. Therw is a tv and the wifi works great however it only worked on my phone and not my partners so maybe it only allowes one at a time? Anywho, we also ate at the restaurant in the holiday inn and it was fantastic, a bit pricey but I thoroughly enjoyed the food and wine there. There are also gym, sauna and pool facilities there. The staff are very friendly also. Overall we were very pleased that we found such an amazing budget hotel. Highly recommended! It won't disappoint.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marnie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, October 28, 2012
Dear Guest,

Thank you very much for your feedback. We really appreciate this. It is good to know that you enjoyed your stay with us at the Bridge Inn. Hope to see you again in the future!

Kind regards,
Daniela Gorres
Guest Relations Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Norway
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 6, 2012

I'm quite happy with this hotel. The room is clean and spacious enough for 2 people. I like the shower and toilet here since they are new and separated. The reception is in Holiday Inn Hotel which is a few minutes walking away. The staff is helpful and friendly. We also enjoyed the breakfast (in Holiday Inn Hotel) very much. It costs 9 euro/per but it's really worth it.

In general I highly recommend this budget hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KimN2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, October 9, 2012
Dear guest,

thank you for your positive feedback. We are happy you enjoyed your stay with us at the Bridge Inn.

We are looking forward to welcoming you back again soon.

Kind regards,
Daniela Gorres
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level 5 Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 20, 2012

In general good value for money.
The reception is in Holiday Inn - 4 min walk. The hotel room is quite nice and bright but extremely small. So the hotel is OK for a short stay, for a longer stay you will get annoyed.
The shower and toilet are very new. But the sheets and towels are very old, beds too soft.
Laundry room and ironing utensils are available.

The location is quite far from the centre.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thaiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, September 26, 2012
Dear guest,

thank you very much for your feedback. We really appreciate this.

The Bridge Inn and the Holiday Inn Hamburg are connected with each other, so you can reach your room in the Bridge Inn after checking in without leaving the building. The hotel is located only 7 minutes by bus or car from the citycenter.

We are looking forward to welcoming you back at our Bridge Inn!

Kind regards,
Silvia Volkmann & Team
Executive Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2012

A group of about is stayed at the bridge inn for a stag doo weekend in hamburg. The rooms are small but for what you pay they are okay. We didn't spend masses of time in the rooms, mainly for sleeping. Being on the bridge side of the hotel does have the drawback of the noise from the road, and the rooms were hot do having the window open was a must.

The hotels itself is based on the same complex as the holiday inn and the facilities they have are excellent. Used the swimming pool a few times and the breakfast was pleasent.

The hotel is situated not far from a couple or bar/restaurant type places which we used a lot of the time. We also found a brilliant Nike Golfing centre a 100 metres or so from the hotel which became a frequent journey for us.

Overall a lovely stay. Hamburg is a beautiful city and this hotel is ideal for visiting it.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevo2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, August 8, 2012
Dear guest,

thank you very much for your feedback. We really appreciate you taking the time for giving us such a positive feedback.

It is good to read that you enjoyed your stay with us at the Bridge Inn and that you liked the amenities.

We are looking forward to welcoming you again soon at our Bridge Inn!

Kind regards,
Silvia Volkmann & Team
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canterbury, England, United Kingdom
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 12, 2012

The Bridge Inn is a sister hotel to the Holiday Inn which is where you have to go to check inn, when we arrived we were told they could not find our reservation and we were made to go upstairs and print off our reservation and e-mail it to their reservation e-mail so that they could allocate us a room. This took a long time of faffing around after a very long journey, when we returned to reception with our information it still took them ages to get a room and the staff were very discourteous and not at all helpful or sorry that the booking wasn't available. When we finally received a room we were handed the key and not given any information about the amenities in the hotel. To get to the Bridge Inn you have to trek through the Holiday Inn, through another adjoining hotel and into the Bridge Inn. When we finally reached our room we noticed a lounge which was always locked as well as a permanently locked kitchen which it seems there is no point having if you cannot access them. The room was clean and modern however the bathroom is part of the room and the only thing sectioning off the toilet and shower are slightly frosted doors so if you are staying there with someone you don't know well this is not the greatest of arrangements. In the description of the hotel it said it was very close to a train station so we arrived at the train station imagining it would be very close by, we then proceeded to walk for half an hour through an area resembling a run down council estate. To get into town there is a bus that goes from the bottom of the road every 10 mins. The restaurant and bar in the Holiday Inn are extortionate prices so don't eat there if you can avoid it. Overall we definitely won't be returning to this hotel.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lizzie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgeInnHotel, Manager at Bridge Inn Hotel, responded to this review, July 24, 2012
Dear guest,

thank you for your feedback. We are very sorry we did not meet your expectations. Please accept our apology for the inconvenience you described.

During he check in process our staff should explain all the amenities and locations of the restaurant, the pub and the parking space as well as the fastest way to your room. We are sorry if this was not the case when you checked in.

From the Holiday Inn Hamburg you can easily reach the Bridge Inn without leaving the house. Bridge Inn and Holiday Inn Hamburg are directly connected.

We would be glad to welcome you again!

Kind regards,
Silvia Volkmann & Team
Executive Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Bridge Inn Hotel

Property: Bridge Inn Hotel
Address: Billwerder Neuer Deich 2 - 4, 20539 Hamburg, Germany
Phone Number:
Location: Germany > Hamburg
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #217 of 319 Hotels in Hamburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Bridge Inn Hotel 2*
Number of rooms: 99
Official Description (provided by the hotel):
The 2-stars Budget Hotel Bridge Inn Hamburg has 99 rooms, allocated on 5 floors and is directly connected to the adjacent 4-star-Business-Hotel. All rooms of the hotel are equipped with 3 beds, have a size between 12-18 m², an integrated bathroom concept, flatscreen TV, telephone, basic internet access free of charge. ... more   less 
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