We stayed in Steigenberger hotels repeatedly and thus did not hesitate in our choice. In fact, we entered Potsdam only 12 days after spending two nights in their superb InterCity Berlin-Schönefeld (see my enthusiastic review). It is hard to grasp that both the hotels belong to the same group, ranked the same 4 stars and demand equal price! In Sanssouci they call it “superior” the room without air conditioning and safe, not stuttering even the splendor of balcony or coffee/tea facility. The wretched furniture evokes an era of DDR, as well as their service does: the reception stuff was neither friendly nor cooperative, sometimes close to being rude, that is rare in Germany. The entire spa closed in the midst of the day and the breakfast at 30 euro/pair contributed to our disappointment.
The only merit of this hotel is its top location. But namely this seems to be the cause of all the above shortcomings: they simply do not feel the need to update the hotel and to improve the service quality.
- Official Description (provided by the hotel):
- CAREFREE IN SANSSOUCI. No other address in Potsdam is as elegant as Allee nach Sanssouci 1? Situated just 500 metres from the famous summer residence of Frederick the Great and its lovely park grounds and opposite the historical city center this first-class Steigenberger hotel awaits you with a surprising ambience. Enjoy the most modern of comforts in a relaxing atmosphere, enwrapped by historical splendour. Not just the palace and park grounds are worth a visit: the picturesque Dutch Quarter, the Russian Colony, the Babelsberg film studios and, of course, the metropolis of Berlin - located just ten kilometres away - are reason enough to plan plenty of sightseeing time. And for this you can use the public transportation free of charge. ... more less
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- Also Known As:
- Steigenberger Hotel Potsdam