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All reviews big hotel nice swimming pool modern hotel fitness room rented bikes minute walk breakfast buffet air conditioning within walking distance spacious rooms per day excellent hotel conference sanssouci sauna facilities berlin
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Reviewed June 28, 2018 via mobile

Had a guided tour through the palace.
If in Berlin Potsdam is a must see place and to visit the palace was a highlight.
I highly recommend Potsdam when in Berlin. We had beautiful weather and a great day out was experienced by all in the tour group

Date of stay: June 2018
Trip type: Traveled with friends
Thank GE2539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorintPotsdam, Leiter Gästebetreuung at Dorint Sanssouci Berlin/Potsdam, responded to this reviewResponded July 1, 2018

Dear guest,
Thank you for this great review. We are happy you enjoyed your time here.
We hope to welcome you again soon.
Kind regards, your
Dorint Sanssouci Berlin/Potsdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2018 via mobile

We stayed here for one night on our way to Vienna. Hotel was quite large, portably popular for conferences, did not feel so personal. The room was big and clean.
We had dinner in the restaurant, it was only us there (Tuesday evening), food was average.
The breakfast was big with a lot of options (even chia pudding).
Garage was available for 20 EUR.

Location was a bit outside, not near the ”central” parts, no other restaurants nearby.

Date of stay: June 2018
Trip type: Traveled with family
Thank Christina Ö
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorintPotsdam, Leiter Gästebetreuung at Dorint Sanssouci Berlin/Potsdam, responded to this reviewResponded June 26, 2018

Dear guest,
Thank you for taking the time to review our hotel. We are glad you had a good time.
We hope to welcome you again soon.
Kind regards, your
Dorint Sanssouci Berlin/Potsdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2018

I would have given this hotel a full 5 score if it were not for the rudest ever behavior of the receptionist (Kasem?) during my late night check out. When I asked him why is he so rude, his answer was: "I will say to you whatever I want to say"...

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Yigal F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorintPotsdam, Leiter Gästebetreuung at Dorint Sanssouci Berlin/Potsdam, responded to this reviewResponded April 29, 2018

Dear guest,
thank you for taking the time to evaluate our hotel.
We are very shocked by the behaviour of our employee. We apologize sincerely. Of course we will talk to our employee about this situation.

We hope to welcome you again soon.
Kind regards, your
Dorint Sanssouci Berlin/Potsdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2018

spent a few nights there with the family in on of their junior suites.we would not hesitate to return. you pretty much get what you pay for, so fair overall.

starting with the positives:
- cheap
- clean rooms
- fairly spacious and well kept rooms
- solid breakfast
- good location within reach of sanssouci, etc.

a few negatives only:
- staff not always friendly (this is the main downside in this property)
- restaurant service somewhat random (one day was great/ one day horrible)

Date of stay: May 2017
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank 2013sas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorintPotsdam, Leiter Gästebetreuung at Dorint Sanssouci Berlin/Potsdam, responded to this reviewResponded April 11, 2018

Dear guest,
thank you for taking the time to evaluate our hotel.
We are very sorry if you expierenced unfriendly service. We will discuss this with our employees.

We hope to welcome you again soon.
Kind regards,
Dorint Sanssouci Berlin/Potsdam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2018 via mobile

A nice hotel, quite central within walking distance to the city. Also very long walking distances within the hotel. Rooms quite modern and clean. Breakfast ok and tasty but also crowded with several tourist groups. For business trips ok for a single night. No parking spaces for free, but at extra cost. Garage not high enough for vans.

Date of stay: March 2018
Trip type: Traveled on business
Thank CC46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorintPotsdam, Leiter Gästebetreuung at Dorint Sanssouci Berlin/Potsdam, responded to this reviewResponded April 8, 2018

Dear guest,
thank you for taking the time to evaluate our hotel. We are happy you had a good stay.

We hope to welcome you again soon.
Kind regards,
Dorint Sanssouci Berlin/Potsdam

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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