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6 - 11 of 217 reviews
Reviewed February 19, 2016 via mobile

Have been a regular at the hotel for 6 months. Hotel is practical, clean but uninspiring. Location is perfect with 20 meter to the water and 5 walking minutes to the castle. The location offer good access to car free areas for runners and walkers.

Date of stay: February 2016
Trip type: Traveled on business
Thank small_blure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas K, Front Office Manager at arcona Hotel am Havelufer, responded to this reviewResponded February 22, 2016

Dear Guest,

thank you very much for staying with us at our arcona HOTEL AM HAVELUFER. We sincerely appreciate you taking the time to write your feedback about our Hotel. We look forward to welcoming you again on your next visit to Potsdam.

Kind regards
Your team of arcona HOTEL AM HAVELUFER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2015

My room has a nice river view. The hospitality of receptions are impressed. This hotel has tram/bus stop at the hotel entrance. It takes about 15-25 min. to the main station and city center. Two supermarkets and small food courts are in walking distance. The restaurants in the hotel area also nice. The hotel provides rental bikes. Pier for water taxi is in walking distance. However, this hotel does not have kettle in each room.

Room tip: The first floor can smell smoke from car and cigarette sometimes.
Date of stay: July 2015
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank thasshaku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this reviewResponded November 24, 2015

Dear guest,

thank you very much for your kind rating.

We hope to see you again in our hotel.

Kind regards

Team of
arcona HOTEL AM HAVELUFER

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 4, 2015 via mobile

Minimalistic interior. Small rooms. Small bathroom. Internet connection a joke. Breakfast absolutely fantastic.
I would not recommend this hotel for business travel, but great for visitors. If you need Wifi, definitely find a different place.
The cleaning crew did not like to refill soap containers, tissues or toilet paper unless completely empty, which left us with 2 pieces of tissue paper and barely enough soap for 1 person to take a shower. Got better when pointed out. Parking is 10 EUR/day. The most expensive parking we encountered in the city centre was 8 EUR/day and that was in a parking garage in the busiest part of town. Parking at the hotel was outside. I think charging 10 EUR/day
for paying guests is a bit over the top. All in all we would stay here again, Provided it was for a short stay.

Date of stay: August 2015
Trip type: Traveled as a couple
Thank AndreaCap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this reviewResponded August 8, 2015
Google Translation

Lieber Gast,

vielen Dank für Ihre ausführliche Bewertung zu Ihrem Aufenthalt.
Wir haben die Parkplätze als Hotel angepachtet und können diese deshalb nicht ohne Berechnung an unsere Gäste weitergeben.
Wir hoffen, Sie bald einmal wieder begrüßen zu dürfen.
Herzlichst
Ihr Team des
arcona HOTEL AM HAVELUFER

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Reviewed July 27, 2015

Nice hotel close to the Havel. We got the Einstein Suite in the fourth floor with a terrace with a fantastic view of the Havel, but unfortunately the beds were a bit to hard. The problem was solved by the staff with a excellent result.

Date of stay: July 2015
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank chrisnod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this reviewResponded July 29, 2015

Dear guest,

thank you for your kind review to your stay at our hotel.

We changed all matrazes last autumn. Unfortunately it is not possible to strike everybodies taste.
But we are very glad that we could help you to sleep better.

Hoping to see you again

kind regards
the team of arcone HOTEL AM HAVELUFER

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Reviewed June 22, 2015

Recently stayed there during a conference, and was very frustrated by the internet connection, which often didn't work, and when it did, it was very slow. While internet may not be essential for many holidaymakers, in a world where many things are done online a business traveler really relies on it.

Other than that the place is decent though they may do a bit better with some more amenities in the room.

Date of stay: June 2015
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Ignimbrite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andreas K, Leiter Front Office at arcona Hotel am Havelufer, responded to this reviewResponded June 23, 2015

Dear Sir,

thank you very much for your opinion to your stay at the arcona HOTEL AM HAVELUFER.
We are aware of the problem with the internet connection and tried to solve it during your stay.
Unfortunately it did not work out the way we hoped. It were to many people using the internet at the same time.
We appologize for the inconvienience you had during your stay.
Kind regards
the team of arcona HOTEL AM HAVELUFER

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