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Holiday Inn Express Berlin City Centre-West
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Reviews (1,183)
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All reviewsice machinecomplimentary breakfastzoo stationboiled eggskadewe department storeberlin city centreshort walknice hotelbus stopvietnamese restaurantnon smokingcold meatsu bahn stationstayed here for nightsbreakfast roomclean roomsbrandenburg gate
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253 - 258 of 1,183 reviews
Reviewed July 23, 2014

Stayed for four nights recently. The location is good for public transportation, and Tegel Airport was a 20 Euro Taxi ride away. There is a taxi stand on the corner. The very clean room was very basic, but it is a BUDGET hotel. Room is small with no place for your suitcase, no safe, and no closet. I was disappointed by the weak WiFI, which only worked in the lobby and not in my first floor room. Breakfast was good, if simple. The breakfast room needed more attention to replenish offerings as they ran out, and to quickly clean the tables as they were vacated. They badly need a manager to take charge there. The hotel is Air Conditioned, a plus on extremely hot days. I would definately consider staying again as the price and location are good and the staff was helpful.

Room Tip: Rear rooms open to a courtyard and are very quiet.
  • Stayed: July 2014, traveled solo
    • Value
    • Cleanliness
    • Service
Thank SoFLTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded July 26, 2014

Dear Mr SoFLTrave,
we would like to thank you for your comments by TripAdvisor .
We contacted our IT-Support to improve our free Wifi Service, not only in the Lobby , also in all our rooms .
We are also working at the moment to improve our Breakfast service and hope that if you decide to visit us again we can completly convince you .
Best regards from Berlin.

Josep Bonet
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

We stayed at this Holiday Inn for one night, en route from the U.S. to Paris. It is a nice hotel. Clean, very modern, and within easy walking distance to several restaurants and the metro station. The employees were very helpful and friendly, the room was squeaky clean, and the bed and pillows were very comfortable. The only "odd" thing about the room was the absence of a hotel safe.

  • Stayed: May 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Nittfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded July 22, 2014

Dear Nittfan,
thank you very much for your time and your great review.
By Holiday Inn Express , safe available it is always for our guests only next to the reception.
We are delighted that your completely enjoyed your stay with us and we would be happy to welcome you back in your next visit to Berlin.
Best regards,
Josep Bonet
Assistant Hotel Manager

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Reviewed July 18, 2014

This is a 3 star Hotel and I base my review on this. Our room cost £46 a night for a 6 night stay, this represented good value, given the location and the inclusive breakfast. The hotel was VERY clean and the staff very friendly and helpful. Wifi was free and worked fine, the TV in the room had a selection of free channels, some in English. The location is good for the Zoo and one of the main shopping districts/ posh bars areas in Berlin. It is a short 3-4 minute walk to Wittzberg Platza underground, from which it is easy to access any underground station in Berlin. The free breakfast does not include hot food, you get cold meat, bread and pasteries, it is a help-your-self buffet, it was not the best quality but was fine. If the hotel is near your desired location, or you just want to stay fairly close to the city centre this is a great choice! I would deffinately stay here again and would highly recommend this hotel!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded July 22, 2014

Dear Steve,
Thank you for taking your time and leaving this review!
We are delighted to see, that you enjoyed your stay with us and had a great time in Berlin.
We would love to welcoming you back on your next trip!
Best regards,
Josep Bonet
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2014

This hotel is very centrally located.. close to the shopping streets, and the zoo and underground, the bus stop is right across from the hotel. take the 100 bus and it will drop you off close to check point Charlie, the wall and the Brandenburg tor. The hotel is clean lots of hot water and water pressure, rooms are small but that is to be expected. breakfast is basic, but has something for everyone. Staff was very helpful showing us how to get around on an a map and what bus to take!! Would stay again.

  • Stayed: June 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank boo98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded July 16, 2014

Dear Boo98,
Thank you very much for taking your time and leaving this review.
We are delighted to see that you enjoyed your stay with us and we would be happy to welcome you back on your next visit to Berlin .

Best regards.
Josep Bonet
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

Just across the hotel is the bus stop. Tourists attractions is just few minutes walk from the hotel. The Checkpoint Charlie & the remnants of Berlin Wall & museum. Hotel is clean and breakfast buffet offers variety of choices. Restaurants and a grocery store is just across the hotel.

Stayed: August 2013
Thank mismhari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Assistant Hotel Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded July 18, 2014
Google Translation

Liebe Mismhari,
vielen Dank für deine gute Bewertung und Tipps!
Wir freuen uns auf einen weiteren Besuch !

Mit freundlichen Grüßen aus Berlin,

Josep Bonet
Assistant Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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