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“Great experience!”

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Holiday Inn Express Berlin City Centre-West
Ranked #167 of 634 Hotels in Berlin
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great experience!”
Reviewed June 16, 2013 via mobile

Stayed here for 3 nights and had a fantastic time at this hotel.
Right from the start the girl at reception was very welcoming and continued to be extremely helpful and friendly for the duration of our stay.
Good location, 2 minute walk from wittenburgplatz station and close to shops and restaurants.
Wifi was very good (5 E for 24 hours), and looked forward to the great breakfast buffet every day.
Would definitely stay here again when in Berlin next.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephRen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Dear StephRen,

I am so pleased that you enjoyed your experience with us! I have already passed along your compliments to our staff members. Thanks very much for staying with us!

With warm Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,085 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Norwich
Level 5 Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed June 14, 2013

Just back from a 3 day stay, and found this hotel to be very good, Nice and clean, good location for travel around Berlin, and helpful and friendly staff. Ideal location for the main shopping centre, the zoo and a railway station from where you can go to anywhere in Berlin. The area was clean and relatively quite.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa20Norwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Dear Teresa20Norwich,

we are happy that our Hotel was the right one for all your plans to travel around Berlin.
We would be honored to welcoming you back again.

With best Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penicuik
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 10, 2013

An excellent hotel for sightseeing in Berlin. Good convenient transport links. Friendly helpful staff. The breakfast "continental" was very good.
Parking on site.
Only down side was issues raised (Wash hand basin plug let water drain away. The reading light would not always work, and the welcome message on the TV would not switch to English), were not dealt with during a 5 day stay. A note was handed to the front desk and assurances that the matters would be sorted. This prevents Service receiving 5 stars.
Other than this I would quite happily stay there again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wumf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Dear Wumf,

thank you for your review and sharing your experience during your stay with us, as we are always looking for ways to improve our Services. We are glad, that you enjoyed your stay and hope to welcoming you again another time.

With best Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davao City, Philippines
Level 4 Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 6, 2013

So pleased with HIE City Center-West. An area not so touristy and quiet neighborhood but is an easy walk to KADEWE for some premium goods shopping, good restaurant choices surrounding the hotel from Chinese (which just next door), Vietnamese, Japanese, Italian, Indian and Mediterranean cuisines lining up in front of the hotel. If public transport is your thing, there's a bus line by the hotel and its a short walk to the Bahn train station (front of Kadewe).

As always,HIE hospitality is great. Although an express no frills hotels, but definitely its service and amenities are way comfortable and pleasant. This hotel is really good value and for sure recommend this to all. Thank you HIE for a great stay!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pearl V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Thank you, Pearl V, for this exceptionally kind review.
We are very happy that our hotel was the right choice to find your balance between relaxing and exploring. Come and visist us again!

With best Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hanoi, Vietnam
Level 4 Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 1, 2013

Stayed early May twice for few nights. Just 10 minutes walk from HB and shopping areas to the hotel.
Even the hotel is more suitable for tourists than those who travel on business, I must say I enjoyed the stays at the hotel during my business trip in Berlin;
Reception staff are skillful, polite, and always helpful. Room is really nicely set up and decorated - good look and feel. Breakfast is acceptable.
With the rates booked on Booking.com I found the stays really valued for money.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luong T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Dear DucL,

thank you very much for sharing your thoughts here on Tripadvisor.
We are pleased to know that you felt comfortable during your Business trip to Berlin and hope you'll visit us again- maybe for your next vacation time?

With best Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 6 Contributor
143 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed May 28, 2013

This is a really good Hotel at a great price. First impressions are that you are away from the action, but walk a couple of streets and you will find that you are in the center of the main shopping precinct. You can catch any of the Hop-On Hop-Off buses and do the Berlin City tour(tickets available at the Hotel) or shop or eat to your hearts content. We just asked the hotel staff for directions and it was great.
Room was well fitted out, modern and clean. Continental Breakfast included was tasty with a good selection. Nice cosy, on site bar at night. No laundry service on weekends if you need it though. Great value stay.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank famwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Dear famwood,

We are so pleased that you enjoyed your stay with us and that you had a good time in the amazing capital of Germany.

With warm Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 26, 2013

Just returned from my second stay at the hotel. I was a little apprehensive as I had recommended it highly to my travelling companion and hoped it hadnt changed since my last visit. Fortunately it had not and we both had an enjoyable holiday.

The room and amenities are as you would expect from Holiday Inn and just right for a busy city break. The hotel is very clean and the staff were exceptionally friendly and helpful. The complimentary breakfast buffet was plentiful and frequently refreshed which made a good start to the day.

One of the great advantages of this hotel is its location. It is very close to bus and subway stations and getting around the city is so easy. There are also numerous restaurants and shops nearby which makes for easy dining after a busy day sightseeing.

If you are looking for somewhere clean and comfortable at a reasonable price this hotel couldnt be better.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eljay1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this review, June 27, 2013
Dear eljay1954,

thank you very much for your lovely review.
Come and visit us again, because "All good things come in three ".

With warm Regards

Ilka Artigas
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Berlin City Centre-West

Property: Holiday Inn Express Berlin City Centre-West
Address: Kurfuerstenstr. 78, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#80 Romantic Hotel in Berlin
#130 Family Hotel in Berlin
#143 Business Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Holiday Inn Express Berlin City Centre-West 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Berlin's first brand new entirely non smoking hotel opened in 2008! The brand new Holiday Inn Express Hotel Berlin City Centre West is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church, Berlin Zoo, Potsdamer Platz and Charlottenburg Castle. The worldfamous Alexanderplatz in Berlin Mitte, the Berlin Jewish Museum, the Berlin Wall, the Brandburg Gate, Berlin Unter den Linden, Friedrichstrasse , and Check Point Charlie are all within easy access. The Holiday Inn Express Hotel Berlin City Centre West offers 158 non smoking luxurious en suite air-conditioned bedrooms, each with flat screen colour TV with a variety of channels, modem point, High Speed Wi-Fi Internet Connectivity, hairdryer and tea and coffee making facilities. The Holiday Inn Express Hotel Berlin City Centre West is only two minutes from the InterContinental Hotel which hosts major events throughout the year. The Holiday Inn Express Berlin Hotel City Centre West offers affordable on-site car parking with direct access to reception and high-speed Wireless Internet access throughout the entire hotel. Stay Smart, the Holiday Inn Express Hotel Berlin City Centre West is expecting you! ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre-West Hotel Berlin
Holiday Inn Berlin
Berlin Holiday Inn

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