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“A very friendly and convenient place to stay in Berlin”

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Holiday Inn Express Berlin City Centre-West
Ranked #184 of 633 Hotels in Berlin
Reviewed August 29, 2012

We stayed at this hotel when visiting Berlin and found it a very enjoyable experience. It is ideal if you are on a sightseeing trip and want a clean comfortable place to stay. The staff were exceptionally friendly and efficient. The rooms were clean and adequate for a city break as they provided everything you need. Not plush but modern and bathroom facilities were good.The breakfasts were very good and the buffet was replenished regularly which meant you could arrive at any time and the choice was available. It was also served until 10.30 on weekdays and 11.30 at the weekend.

There is a U bahn station very nearby and travelling to the main sights was easy and cheap if you buy the Berlin WelcomeCard which gives discounts at most of the main sights. You can order this on the internet before your visit and use it from the airport which is convenient.
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  • Stayed: August 2012, traveled with friends
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Thank ZC12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded September 22, 2012

Dear ZC12,

thank you very much for giving us an overview regarding your stay.
We are very pleased that you had a convenient and comfortable stay and enjoyed our beautiful capital. We would be honoured to be your host during your next stay in Berlin.

With kind regards
Your Team from the Holiday Inn Express Berlin CIty Centre West

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396 - 402 of 1,121 reviews

Reviewed August 27, 2012

quite basic but nice hotel. mattress a bit hard but thats a matter of taste really.breakfast ok,the breakfast room can be a bit crowded at times,depending on the hour.the staff is friendly and nice.
not very far from U-station (wittenberg platz, approx.10min walk),no.100 bus stop near hotel.lovely restaurants around,for example rivado (steakhouse,great food and very affordable) and sorriso (italian,a bit on the expensive side).
as a suggestion, you should consider installing mosquitos net for windows in all the rooms,i wouldn't have expected to be bitten by mosquitos during the night!
but overall it was a nice experience,i would reccomend it for a short stay to visit the city.

Room Tip: ask for a room not facing the boulevard,which can be noisy during the night.
See more room tips
  • Stayed: August 2012, traveled with family
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Thank IoanaNic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded September 22, 2012

Dear IoanaNic,
thank you for taking the time and write your feedback here on Tripadvisor.
We hope to welcome you back another time for your next city break!

Sincerely
Your Team from Holiday Inn Express Berlin City Centre West

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Reviewed August 24, 2012

Decent location, but you get what you pay for in the room. Maybe we just had a bad room, but the shower head was broken-it would not stay up so we had to hold it up while showering. The tub drain was not functioning so there was a lot of standing water in the bottom of the shower. The shower curtain did not keep the water inside the shower, so the bathroom floor was soaked after getting out. There is no safe to lock up things in the room nor is there a refrigerator. The mattress was terrible- you can feel the springs in the bed when you lay down. The hair dryer that they have in the room almost caught on fire by just turning it on for about 10seconds (smelled like it was burning and coils got red hot). The airconditioning is poor- did not cool even close to what the temperature was set to. You have to pay for Internet (5 euros per day), but it was at least fast. Breakfast was average. It's about 2.5 blocks from closest metro and about 5 metro stops from the Brandenburg gate (takes about 20mins to get there using S and U lines. Overall, I would not recommend- I'm sure there are much better places for the price.

  • Stayed: August 2012
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2  Thank jslick729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded August 26, 2012

Dear jslick729,
we are terribly sorry to learn of your dissapointment and very much regret that the statement of your room and equipment was not accurate as it should be. We assure that all the necessary corrective steps have been already taken. We very much appreciate such constructive cristism, as it's enables us to make improvements and to provide the high standards of service you expect from us. Thank you again to inform us of your experience.

Your Team from the Holiday Inn Express Berlin City Centre West

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Reviewed August 20, 2012

Standard hotel with very nice location. Stayed there two nights - booked double bed with sofa room, but the bed was very small for two standard persons. Besides bed, room was well equipped, but seemed little bit used, e.g. stains and scratches on walls. Wireless internet is for approx. 5 euros per day. For two days, breakfasts were satisfactory - just with cold meals. Location of the hotel is very good - 5 minutes to ZOO, 10 minutes to S-Bahn or U-Bahn station by foot. Vicinity of the hotel is calm with plenty of shops and restaurants. I would consider returning, but just because of very friendly and helpful staff and good location.

  • Stayed: August 2012, traveled as a couple
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Thank Radza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded August 26, 2012

Dear Razda,
thanyk you very much for taking the time and share your experience here on tripdadvisor. We very much appreciate your comment regarding the condition of the wall in the rooms and we can assure that maintenance has been already informed to renew the wallpapers.
With best regards from Berlin

Your Team from the Holiday Inn Express Berlin CIty Centre West

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Reviewed August 14, 2012

Very good - staff friendly and helpful. Good breakfast to start the day and really well positioned to get around Berlin. Double bed a little on the small side but very comfortable.
Hotel is close to rail links (but not too close!) and toTiergarten which is well worth exploring.

  • Stayed: August 2012, traveled as a couple
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Thank Richard195418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded August 25, 2012

Dear Richard 195418,

We were very happy to hear about your experience here at our Hotel and we appreciate you taking the time to share this on Tripadvisor. It was our pleasure having you as our guest and we look forward to seeing you again in the future.

With best Regards
Your Team from the Holiday Inn Express Berlin City Centre West

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Reviewed August 13, 2012

Non-frill hotel as standard HiExpress goes, no disappointment for the friendly staff, good room and standard breakfast. Was given a room at the back on higher floor, very quiet and had very good sleep. The location is good, not far from Berlin Zoo station and tourist bus no. 100 stops a few metres away which makes it equally good for exploring those east Berlin attractions. Overall would recommend to anyone who prefers a good standard hotel.

  • Stayed: August 2012, traveled as a couple
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1  Thank Chen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded August 25, 2012

Dear Chen W,
Thank you for taking the time to share your experience with us and for providing such good comments regarding your stay. We look forward to sharing your comments with our team.

Thanks again and safe travels
Your Team from the Holiday Inn Express Berlin City Centre West

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Reviewed August 8, 2012

Its a 12 euro taxi ride from TXL in a suburban setting with local takeaways and food shops for those who do not wish to use the hotel for food. Evening bar menu was a standard choice nothing outstanding and reasonable, but there is better in the city and locality for value. Rooms are standard but checking could be slow at rush times even for card members of the holiday inn frequent guests. There is no complimentary wifi although charges are reasonable at 5 euro for 1 hr and 9 ,euro for 6 hrs....but not to offer it free for an hour to everyone or free for stay for frequent members is not acceptable in this climate.

  • Stayed: August 2012, traveled on business
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Thank GarfieldIRL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BERCW, Manager at Holiday Inn Express Berlin City Centre-West, responded to this reviewResponded August 11, 2012

Dear GarfieldIRL,

thank you for sharing your experience here on Tripadvisor.
Everyday we are working on our service and are focusing on the guests needs.
So thank you for giving us the opportunity to optimize our guest-service.

Kind regards,
The Team from the Holiday Inn Express Berlin City Centre West

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Berlin City Centre-West

Address: Kurfuerstenstr. 78, 10787 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Wheelchair access
Hotel Style:
#80 Romantic Hotel in Berlin
#129 Family Hotel in Berlin
#143 Business Hotel in Berlin
Price Range: $76 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Berlin City Centre-West 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Berlin's first brand new entirely non smoking hotel opened in 2008! The brand new Holiday Inn Express Hotel Berlin City Centre West is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church, Berlin Zoo, Potsdamer Platz and Charlottenburg Castle. The worldfamous Alexanderplatz in Berlin Mitte, the Berlin Jewish Museum, the Berlin Wall, the Brandburg Gate, Berlin Unter den Linden, Friedrichstrasse , and Check Point Charlie are all within easy access. The Holiday Inn Express Hotel Berlin City Centre West offers 158 non smoking luxurious en suite air-conditioned bedrooms, each with flat screen colour TV with a variety of channels, modem point, High Speed Wi-Fi Internet Connectivity, hairdryer and tea and coffee making facilities. The Holiday Inn Express Hotel Berlin City Centre West is only two minutes from the InterContinental Hotel which hosts major events throughout the year. The Holiday Inn Express Berlin Hotel City Centre West offers affordable on-site car parking with direct access to reception and high-speed Wireless Internet access throughout the entire hotel. Stay Smart, the Holiday Inn Express Hotel Berlin City Centre West is expecting you! ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre-West Hotel Berlin
Holiday Inn Berlin
Berlin Holiday Inn

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