We checked in jan 16th for a 3 day stay.
Beeing an LHW UNLIMITED member,you are supposed to get some perks;;
we where assigned an upgraded room an the unique local experience was a 10 e voucher
against the bar bill,and 3small oranges,of which 2 where rotten.....Not very impressive
What happened to the special attention and amenties this membership entiteles you too?
The reception staff was neither friendly nor accomodating.
I am 194 cm tall and most beds in this hotel have bed boards at the end of the bed,so in my case it means i have to sleep twisted across,not very comfortable,also not for my wife.
-we requested something from housekeeping at 19.30,but by 0130 it had still not arrived
-breakfast is boring and same offerings everyday.,service was not existing,,
On two days,we experienced guests arriving after us,got their coffees long before us..
Egg benedict was too hard to eat..
-My wifes bathrobe had make -up on the collar and some private notes in the pockets
from the previous guest
We informed the receptionist about all these matters upon checking out,as well as other disapointing incidentsa,but no follow up has been done,,so we will never set foot here again,
(it was our 3 stay)
Hardly any our city in Europe do you find so many 5 star hotels at good rates and it will be easy to find an replacement.
The only excemption is the whole CONCIERGE team and SOME of the doormen/bellboys
;they where great and attentive and friendly.
- Official Description (provided by the hotel):
- Hotel de Rome is located on Bebelplatz, off Unter den Linden. It is a conversion of an existing building constructed in 1889 by architect Ludwig Heim (appointed master builder of the government), which housed the head office of Dresdner Bank until 1945. This is one of the few luxury hotels in Berlin located in an original building making use of its full architectural splendour and thereby offering guests an authentic Berlin experience.The ornate and classical design of the original building has been given a contemporary twist by designer Tommaso Ziffer, who also designed the Hotel de Russie in Rome. Tommaso Ziffer has been assisted by architects Aukett + Heese with Olga Polizzi and her design team at Rocco Forte Hotels. ... more less
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- Also Known As:
- De Rome Hotel
- De Rome Berlin