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“The Good, the bad and the frustrating”
Review of Melia Berlin

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Melia Berlin
Ranked #29 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Toronto
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“The Good, the bad and the frustrating”
Reviewed October 8, 2012

For a business hotel this is an odd choice as a listed establishment for a world wide conference. There is no door man nor porter. Occasionally one of the desk staff might store a suitcase but that's about it. The desk staff excel at their own jobs. Max, the concierge, is very knowledgeable and helpful. After I over did it, he was able to order a skooter/mobility unit the same day. His restaurant recommendations were spot on.

Location, location, location - is the best. it's a very short walk to the main train station, a handy market and short order shopping and a slightly longer jaunt to major luxury stores. The Brandenburg Gates and Checkpoint Charlie and Museum Island are all a short walk.

The WiFi situation, which is well covered for this hotel, is terrible. We bought a package that would have supplied us for a month were we staying there that long, and could not get it to work for two days and there was no one answering the phone at the company the hotel uses. Ugh. The TV reception is fine but there are only 3 free English channels - all news.

We had a handicapped room due to mobility issues and it was quite spacious and accessible with a few short comings which I am sure are not a feature if it being a handicapped room. The huge shower was well equipped but there was no raised toilet or hand rail anywhere near the toilet. Not only that but the lighting at the bathroom mirror and for the closet is poor. There is also a major problem with the lack of closet and drawer space. Two people sharing a closet not more than 18" wide is awful. There is no drawer space but there are bins - also very small and under lit - in the same cupboard as the closet, insufficient hangers and absolutely no where to put things. I got soaked one day had to lay clothes on the floor to dry. No hooks for robes or toiletry bags... no shelves in the bathroom, no door knobs either. I ended up hanging things from the doorstop, wall phone and thermostat!

The power off room key is one of my favorite features. also windows that open!! The rooms are well insulated for sound and the beds are comfy and cozy. Front facing or rear rooms are equally peaceful.

The breakfast buffet is well worth the price, fresh and bountiful and wide of choice, only failing is that no one ever heard of bran. Room service is quick and well presented if lacking in light fare. Mind you the whole of Berlin is a little lacking in light fare. I'm fussy about meat and I found the hamburger stringy, and full of gristle. Couldn't eat it. Really. The deserts are sweet and tasty but overkill and heavy.

All in all an adequate hotel with good and bad points. I'd stay there again.

  • Stayed October 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank MrsCToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Bethesda, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 7, 2012

The hotel is well-located, particularly once the construction is completed for the U-bahn station very near the hotel (there was no noise related to the construction, though). Being next to the Spree River was also very nice. The front desk staff for the most part was adequately friendly, but no more than that. It was irritating that wi-fi was not free--not even in the lobby. The best they could offer is that they would sell you a Deutsche Telekom card that would allow you to access their wi-fi--the same as MacDonald's not far from hotel. I found that surprising for a hotel that has a business-hotel feeling to it. The concierge was helpful, but not always available.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rosenr9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaBerlin, Leiter Gästebetreuung at Melia Berlin, responded to this review, October 24, 2012
Dear guest,

thank you for your comment. We hope all-in-all you had a nice stay with us and enjoyed your days in Berlin.

We are sorry for the fact that wifi is not free of charge.

We hope to be able to welcome you back soon to continue providing you with our excellent service.

Yours sincerely

Your GuestExperience Manager of the Meliá Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury, Australia
Level 4 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 5, 2012

This hotel is wonderfully located adjacent to the River Spree on Friedrichstrasse, one of Berlin's main thoroughfares. It is convenient to the city's train and underground network and within easy walking distance from many of Berlin's fantastic attractions, including Museum Island.

The standard rooms are very comfortable and well-appointed. Ours had a view to the River, and, although we were on the main street, the excellent design of the windows ensured that we were not disturbed by the usual city noise.

Breakfast is not to be missed. It was not expensive for the abundance of produce and choice, but intending guests should try for an inclusive price.

The staff were outstanding. Nothing was too much trouble and our trip to Berlin was enhanced by their advice and explanations.

My only quibble is the absence of free WiFi in the rooms.

All in all, this is an outstanding hotel, one we would return to without question.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TheLonePilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MeliaBerlin, Leiter Gästebetreuung at Melia Berlin, responded to this review, October 24, 2012
Dear guest,

Thank you very much for your review. We are glad to hear that you enjoyed your stay throughout the Meliá Berlin and would like you to return soon.

We are sorry for the fact that wifi is not free of charge.

We are particularly glad to hear your comments about our comfortable rooms and our delicious breakfast.

We would recommend you for your next stays in our hotels our “mas rewards card” for more advantages.

Kind regards

Your GuestExperience Manager of the Meliá Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lyon, France
Level 3 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 28, 2012

The title says it all...the hotel is clean,the service is excellent and the interior is very nice...It offers a big variation for Breakfast Buffet,but at the second day,the smoked salmons they served weren't too fresh,everything else was okay,they even had Churros for the breakfast!the location is also very strategic tough,very close to the attractions of the city... :)

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tasiapotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level 5 Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed September 28, 2012

Stayed here August 2012 . Hotel has a great central location close to shopping areas and the river. The staff were great very friendly and provided excellent service. It was extremely good value for money and I would certainly recommend this hotel.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EileenM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit Lakes, Minnesota
Level 5 Contributor
94 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed September 28, 2012

We had a layover in Berlin and were able to get a room at an unbelievable price of $159.00 for the night. This hotel was the best we have ever stayed in, the room was very spacious and very beautifully decorated. We found the breakfast to be a bit crowded but it was obvious why when we sat down to eat. We heard a lot about the “Level” floor rooms, should we get the chance to come to vacation here would be the place we would stay. The view alone was worth the price for the night.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tabitha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 5 Contributor
78 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed September 25, 2012

Stayed here again for a few nights, 4 years after a first visit. Happy to see that standards have not slipped - excellent and quiet rooms, good breakfast, prompt and friendly service. The price may be slightly higher than the rates in new properties in the immediate vicinity but I would not hesitate to return here.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wimbrussel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Melia Berlin

Property: Melia Berlin
Address: Friedrichstrasse 103, 10117 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Berlin
#15 Romantic Hotel in Berlin
#22 Family Hotel in Berlin
#26 Luxury Hotel in Berlin
#32 Business Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melia Berlin 4.5*
Number of rooms: 364
Official Description (provided by the hotel):
Welcome to Meliá Berlin! Our rooms and suites are the perfect place to switch off from the world and enjoy the fine detail. All 364 rooms are bright and spacious and offer a seating area as well as bidet and heated bathroom floors. At our Restaurant Café Madrid you can expect fresh products and the best creative international and regional signature cuisine with views to the river Spree. Feel Spanish passion, enjoy culinary delights and let your senses be spoiled by traditional and innovative tapas in the Meliá tapas bar. Located in the heart of the German Capital, directly at Friedrichstraße and next to the River Spree it is just a few minutes walk to monuments and major attractions such as the Brandenburg Gate, Museums Island or Alexanderplatz. The Melia Berlin is the perfect choice to explore the city. ... more   less 
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Also Known As:
Melia Berlin Hotel Berlin
Berlin Melia

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