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“Great location, excellent service!” 5 of 5 bubbles
Review of Holiday Inn Express Berlin City Centre

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Holiday Inn Express Berlin City Centre
Ranked #160 of 633 Hotels in Berlin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location, excellent service!”
5 of 5 bubbles Reviewed April 12, 2014 via mobile

We stayed for 3 nights at this hotel with our 2 children. The location was great, a 2 minute walk from the S Bahn station, which will bring you all of the sights. It is also within walking distance of the Jewish Museum and Checkpoint Charlie. The rooms were clean and comfortable and there was plenty of choice at the breakfast. The staff were very friendly, always happy to help with any questions or queries. Overall it was excellent value for money. We would stay here again.

Stayed April 2014, traveled with family
Helpful?
1 Thank Paulmcmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, April 16, 2014
Dear Paulmcmen,

Thank you for taking time to write a review about our hotel.
I´m happy that you like our rooms, our breakfast, our free wifi and our central location.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Best wishes

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,393 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
2 reviews
4 of 5 bubbles Reviewed April 11, 2014 via mobile

Stayed for 3 nights in April 2014. The rooms are as you would expect, clean, tidy and functional. The staff on the desk are very helpful and speak good English. The breakfast is the usual continental fear, bread,cheeses and meats, they also had good old cornflakes. The milk however is not cold and could not be to every ones liking.

Stayed April 2014, traveled as a couple
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, April 16, 2014
Dear David G,
thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.
On your next trip to Berlin, we would be pleased to welcome you back!

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 27, 2014 via mobile

Hotel does exactly what it says on the tin. Breakfast included which was a bonus, good location with nearby s bahn. Rooms are a good size, we had a courtyard view. Tv channel list was wrong, we couldn't get any English ones such as bbc, didn't complain as it didn't matter. All things considered, a well located hotel which ticked all the boxes for a short city break. Having wifi in the rooms would be a bonus thou!

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Natasha E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, March 28, 2014
Dear Natasha E,

thanks for taking the time to give us a feedback after your stay at the Holiday Inn Express Berlin City Centre.
We are glad to hear that you have spent nice days in Berlin and were satisfied with the location of the hotel, the rooms and the friendliness of our staff.

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 22, 2014 via mobile

Stayed here for a mid week break. Great hotel. The staff are so friendly and happy. Nothing is too much trouble. Breakfast was very realaxed with plenty of choice. All the top sights are within walking distance and if you like italian food, then there is a lovely restaurant over the road. Both myself and my wife fully recommend this hotel.

Helpful?
1 Thank Ian S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, March 24, 2014
Dear Lan S,

Thank you for taking time to create a review about our hotel.
It is always a pleasure to have feedback from our guest.

On your next trip to Berlin, we would be pleased to welcome you back!

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hue city
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed March 19, 2014

During my ITB, stayed in this hotel for 7 nights. The service was pretty average and check in was slow. Coming from Asia, service seems to very inferior compare to Asian standard. Certainly staff are efficient but there was no politeness in dealing with customers. Though advertised wifi is free, but had to pay Euro 4 per hour using in the rooms. The wifi at the lobby was very slow a developed country and capital city of Germany. When it is too much fast developed, the the staff tend to forget the human touch which important. The breakfast is ok as it was not hot breakfast though paid more than 130 Euro per night. Rooms are small but immaculately clean and the quality of bed is good. The best part of the hotel is the TV, absolutely high quality transmission which was certainly a developed country standard.

  • Stayed March 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SENTHAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, March 24, 2014
Dear Senthao,

Thank you for taking time to create a review about our hotel.
It is always a pleasure to have feedback from our guest.
I´m sorry that we could not provide you fully satisfactory.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Kind regards

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vilseck, Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

This place was great it was closes to just about everywhere. also had the nicest staff. I went there with my husband and two boys ages 7 months and 2 years old. they were so great. My kids really didnt have anything to do there but i was ok with that. where it is there is so much to do. it is also right down from the zoo.

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, March 18, 2014
Dear Guest,

Thank you for taking time to write a review about our hotel.
I´m happy that you like our rooms and our central location.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Best wishes

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitstable, United Kingdom
Level Contributor
118 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed March 8, 2014

Stayed there for 2 nights in Feb. It is a nice, modern and clean hotel. It was also expensive perhaps because I booked last minute. Decent breakfast. Free Wi-Fi in the lobby/restaurant but cable in the rooms. Having a tablet didn't allow me to connect to the internet in my room.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Steven09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSM_HIEX_Berlin_CC, General Manager at Holiday Inn Express Berlin City Centre, responded to this review, March 11, 2014
Dear Steven09,

Dear Guest,

Thank you for taking time to write a review about our hotel.
I´m happy that you like our rooms, our breakfast and our free wifi.

On your next trip to Berlin, we would be pleased to welcome you back at the Holiday Inn Express Berlin City Center.

Best wishes

Jens Meissner
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Berlin City Centre

Property: Holiday Inn Express Berlin City Centre
Address: Stresemannstrasse 49, 10963 Berlin, Germany
Phone Number:
Location: Germany > Berlin > Kreuzberg
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#121 Family Hotel in Berlin
#141 Romantic Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Berlin City Centre 3*
Number of rooms: 256
Official Description (provided by the hotel):
Stay smart! at the Express by Holiday Inn Hotel Berlin City Centre perfectly located at the Tempodrom and just 10 minutes walking distance from the new center of Berlin, the famous Potsdamer Platz and the Sony Center. The beautiful and grand Friedrichstrasse, Unter den Linden, Check Point Charlie and the storied Brandenburg Gate can easily be reached. Also the legendary boulevard Kurfuerstendamm, the well known department store KaDeWe and the Alexanderplatz are easily accessible. Great connections to both fair grounds and the airports Tegel (TXL) and Schoenefeld (SXF).After a good sleep in one of our 256 modern rooms, all with air condition, high speed internet and coffee and tea maker, start with our complimentary buffet breakfast, possibly enjoying our summer terrace. At our Business Corner in the lobby we offer Free WIFI.If on business, make a bargain with our BUSINESS PACKAGE or for leisure, buy tickets for Madame Tussauds, Legoland, Berlin Sightseeing or Concerts (Holiday on Ice, Lionel Richie, Robin Gibb) directly at the reception.Kids Stay Free Policy at the Express by Holiday Inn Hotel Berlin City Centre: Children under 18 years stay free in their parents' room using the sofa bed.Meet Smart! At Express by Holiday Inn Hotel Berlin City Centre meetings and trainings for up to 45 people will be a great success. ... more   less 
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Also Known As:
Holiday Inn Express Berlin City Centre Hotel Berlin
Holiday Inn Berlin

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